Međuljudske veštine (Soft Skills) Training in Belgrade

This live, instructor-led session on Belgrade (delivered online or onsite) is designed for entry-level office managers aiming to acquire proficiency in filing techniques and documentation oversight.

By the conclusion of this training, participants will be able to:

• Comprehend the fundamentals of effective filing systems.
• Acquire techniques for regulating both physical and electronic document management.
• Build capabilities in generating, maintaining, and storing records.
• Utilize documentation best practices to enhance organizational productivity.

Ova obuka pod vođstvom instruktora u <lokalizaciji> (onlajn ili na licu mesta) namenjena je stručnjacima početnog nivoa koji žele da istraže osnovne etičke teorije, razviju veštine donošenja etičkih odluka i razumeju ulogu protokola u održavanju integriteta i profesionalizma.

Na kraju ove obuke, učesnici će moći da:

• Razumeju osnovne etičke teorije i principe.
• Razviju veštine za donošenje etičkih odluka.
• Prepoznaju značaj protokola u profesionalnim sredinama.
• Nauče kako da se snađu u etičkim dilemama i sukobima interesa.
• Razumeju ulogu etike i protokola u različitim industrijskim granama.

This instructor-led, live training in Belgrade (online or onsite) is designed for hospitality staff at beginner-to-intermediate levels who wish to enhance their skills for providing excellent service.

By the end of this training, participants will be able to:

• Acquire knowledge and practical skills in formal etiquette, focusing on hosting, dining, and service delivery.
• Comprehend serving protocols and the underlying reasons for them, empowering staff to implement these guidelines with proficiency.
• Elevate customer service quality and enhance communication and interpersonal skills to foster better interactions with guests.
• Understand diverse cultural etiquettes and sensitivities to ensure respectful and suitable service for all guests.
• Manage unexpected situations and guest requests in a professional and efficient manner.

This instructor-led, live training in Belgrade (online or onsite) is aimed at beginner-level to intermediate-level professionals and managers who wish to enhance their critical thinking, decision-making, and problem-solving capabilities in personal and professional contexts.

By the end of this training, participants will be able to:

• Identify biases and logical fallacies in reasoning.
• Apply critical thinking techniques to real-world scenarios.
• Improve decision-making processes through structured analysis.
• Enhance problem-solving strategies for complex situations.

This instructor-led live training in Belgrade (online or onsite) is designed for team leaders and members who wish to use PRISM Brain Mapping to discover the strengths, needs, and motivators of team members and learn how to manage diversity more effectively.

By the end of this training, participants will be able to:

• Enhance mutual understanding among team members by gaining deeper insight into behavior preferences, communication styles, strengths, needs, and work motivators.
• Identify team strengths and learn how to leverage them to improve efficiency in goal achievement.
• Develop solutions to cooperation challenges, enabling the team to function more effectively.
• Boost job satisfaction by analyzing how each member can better utilize their strengths and potential while minimizing workplace stress factors.
• Implement more effective diversity management and improve task-person alignment by exploring team members' strengths, preferences, and motivators, and discussing individual employee reports.
• Gain a clearer understanding of the leader's management style by exploring their leadership profile and its impact on the team.

Radionica sa instruktivom u Belgrade (onlajn ili uživo) namenjena je poslovnim profesionalcima koji žele da integrišu svesnost u svoje radno okruženje kako bi povećali produktivnost, liderstvo i opšte blagostanje.

Nakon završetka ove obuke, učesnici će moći da:

• razumeju naučne osnove i principe svesnosti;
• razviju samosvest i tako unaprede veštine donošenja odluka i liderstva;
• poboljšaju koncentraciju, produktivnost i emocionalnu inteligenciju;
• upravljaju stresom na radnom mestu, nesigurnošću i situacijama pod visokim pritiskom;
• promovišu pozitivnu i saradničku kulturu rada;
• primene tehnike svesnosti za unapređenje kreativnosti i rešavanja problema.

This instructor-led, live training in Belgrade (online or onsite) is designed for intermediate to advanced commercial management professionals who want to strengthen their interpersonal and decision-making skills for improved business outcomes.

By the end of this training, participants will be able to:

• Improve customer interactions through anticipation, assertive communication, and market knowledge.
• Strengthen teamwork, adaptability, and problem-solving skills.
• Develop effective decision-making, disciplined execution, and delegation techniques.
• Enhance negotiation, innovation, and change management capabilities.

In a rapidly changing landscape driven by automation, artificial intelligence, and digital acceleration, the shift extends beyond our tools—it fundamentally alters how we think, interact, make decisions, and present ourselves in the professional realm.

To succeed in this transformation, we must cultivate the skills that define our unique humanity:

• Clear and grounded communication
• Critical, independent thinking
• Deep, trust-based collaboration
• Emotional resilience and presence

This high-impact workshop empowers hybrid teams to reclaim their voice, value, and confidence within a tech-enhanced environment—eliminating the need to “compete with the machine.”

In this corporate hackathon, cross-functional teams from business departments and IT are empowered to apply AI to their specific operational challenges, ultimately leaving with functional, actionable solutions. The program integrates two preliminary discovery sessions for tool onboarding, an intensive 24-hour sprint, and a final presentation to senior leadership. Each group concludes the event with a viable prototype and a concrete implementation roadmap for the subsequent week.

This live, instructor-led training in Belgrade is designed for hybrid teams comprising business units and IT professionals who wish to experiment with AI on their own problems and secure working results.

Upon completion, participants will be equipped to:

• Translate local problems and bottlenecks into solvable, actionable challenges
• Master the capabilities of eight to ten AI tools and select the most appropriate one for specific tasks
• Develop functional solutions through small-team collaboration
• Assess solutions based on business benefit and technical feasibility
• Effectively present outcomes in a pitch format
• Establish a practical plan for integration into workflows in the following week

Course Structure

• Timeline: A two-day on-site engagement (incorporating a 24-hour sprint) preceded by two discovery sessions
• Pedagogy: Interactive sessions featuring a trainer, facilitated discussions, and hands-on exercises focused on participants' actual use cases
• Pre-Event Outcome: Clear definition of challenges, tool selection, and success metrics.
• Day 1 Outcome: Each team refines their challenge and produces an initial working prototype.
• Day 2 Outcome: Each team finalizes a working solution, delivers a pitch, and secures a plan for immediate adoption.

Customization Options

• Please contact us to discuss tailoring this training to your specific organizational needs.

This instructor-led, live training in (online or onsite) is aimed at team leaders and middle managers who want to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the conclusion of this training, participants will be capable of:

• Defining when to use AI and when not to (stop rules).
• Verifying AI outputs with practical standards (red flags, second source).
• Setting accountability and escalation triggers.
• Building team agreements and a 30-day adoption plan.

This practical workshop is specifically designed around the tasks of a single team and utilizes the AI tool that has already been approved by the company. It addresses prompting strategies, persistent configurations such as projects and assistants, file management, and safe operational practices. Upon completion, the group will have a shared library of prompts and completed tasks derived from their own daily workflows.

This instructor-led, live session in Belgrade targets: Teams in case processing, specialized departments, research, or IT support who possess initial AI experience and seek to enhance their results for specific tasks.

Upon concluding this training, participants will be equipped to:

• Comprehend the internal processes of a model during prompting and understand why models may generate fabricated details
• Formulate instructions incorporating role, task, context, examples, format, and constraints
• Decompose complex tasks and optimize outcomes through targeted improvements
• Leverage instructions, memory, projects, and custom assistants for sustained use
• Manage files, scans, tables, and research assignments effectively
• Validate results, recalculate numerical data, and safeguard information
• Establish secure templates for the group and facilitate their reuse

Course Format

• Duration: One day (7 hours) or two 4-hour sessions per group, delivered online or onsite, accommodating up to 15 participants
• Interactive training featuring a facilitator, discussions, and hands-on exercises based on participants' specific use cases
• Deliverable, Block 1: Every participant possesses at least one verified template for their individual work.
• Deliverable, Block 2: Each group compiles a shared prompt library, a common project, and two resolved tasks from actual daily operations.

Customization Options for the Course

• To request a tailored training for this course, please reach out to us to make arrangements.

This two-day workshop is designed to equip technical and administrative professionals with the competencies needed for analytical and creative thinking. Overall, participants will refine both left-brain and right-brain thinking skills and learn how to apply these in various work-related contexts. Attendees will be introduced to numerous proven techniques and tools that facilitate the analysis, correlation, justification, and conclusion of information.

Browser agents are capable of interpreting web pages, comparing service providers, and completing forms autonomously. This intensive one-day workshop focuses on practical applications of ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet, while addressing both suitable use cases and potential risks, including hidden instructions embedded in web content. Throughout the session, participants will delegate two distinct tasks to an agent, verify the outcomes, and establish a framework for team usage.

This live, instructor-led training in Belgrade is designed for specialist users, assistants, and researchers seeking to offload repetitive web-based work to AI agents.

Upon completion, participants will be equipped to:

• Comprehend the mechanisms by which browser agents read pages, navigate, and fill in forms.
• Differentiate the capabilities of ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet.
• Identify appropriate tasks such as research, vendor comparisons, and form processing.
• Structure clear assignments that define goals, constraints, and approval checkpoints.
• Identify and mitigate risks, such as hidden instructions on web pages.
• Establish comprehensive guidelines for team adoption.

Course Format

• Duration: One day (7 hours).
• Interactive sessions featuring guided discussions and hands-on exercises tailored to participants' specific use cases.
• Day 1 Deliverable: Each participant will successfully delegate two tasks to a browser agent, validate the results, and formulate rules for team integration.

Customization Options

• For a tailored training experience, please contact us to discuss your specific requirements.

This course provides a thorough and practical overview of burnout, a critical challenge facing today's workplaces. Participants will examine the distinctions between stress and burnout, pinpoint personal and professional risk factors, and master the ability to detect early indicators of fatigue—both within themselves and among colleagues.

Through structured reflection, self-assessment resources, and collaborative discussions, the program fosters greater awareness, resilience, and individual coping mechanisms. It also underscores the importance of organizational leadership in cultivating a supportive atmosphere that mitigates burnout and enhances psychological health.

Blending theoretical knowledge with self-evaluation and hands-on activities, the session ensures each participant departs with a concrete action plan to sustain equilibrium and vitality in their career.

A Customer Care Course is designed to educate participants on the fundamentals of delivering exceptional service and care to customers. It emphasizes treating customers with respect and kindness, building emotional connections, and ensuring their satisfaction and loyalty. The curriculum covers various topics, including communication skills, time management, de-escalation techniques, and industry best practices. Through real-life examples and practical exercises, learners gain insights into effectively managing customer inquiries, complaints, and feedback. The goal is to equip individuals with the necessary skills to provide professional, helpful, and high-quality service across all customer interaction points, thereby enhancing the overall customer experience.

Upravljanje promenama je proces koji ima za cilj efikasno uvođenje promena u organizaciji radi postizanja ciljeva i prilagođavanja promenljivom okruženju. Zahteva razumevanje razloga zašto su promene neophodne, identifikaciju oblasti koje zahtevaju modifikacije i jasno definisanje ciljeva i koristi koje promene treba da donesu. Upravljanje promenama je dinamičan proces koji zahteva fleksibilnost, otvorenost prema povratnoj informaciji i spremnost da se strategija prilagodi u zavisnosti od reakcije ljudi i promena okolnosti. Ključno je i razumevanje da promene nisu uvek lako, pa je važno izraditi plan koji uzima u obzir i organizacione ciljeve i potrebe pojedinaca u procesu promena.

Projektni rad u Microsoft 365 rasprostiran je po Teams, Planner, Lists i SharePoint, a veliki deo napora ide na statusne izveštaje i praćenje obaveza. Ovaj jednodnevni kurs prikazuje kako Copilot i agenti mogu da podrže izveštavanje o statusu, sastanke, zadatke i detekciju rizika. učesnici grade agenta projektnog znanja i mock-up za stvarni projektni problem.

Ovo trenerovo vodenje, uživo trening u Belgrade namenjen je: vodijima projekata, članovima PMO tima, pomoćnicima timova i učesnicima projekata koji rade u Microsoft 365 sa Teams, Planner, Lists i SharePoint.

Krajem ovog treninga, učesnici će moći da:

• Klasifikuju agende u Microsoft 365 za projektni rad
• Naprave statusne izveštaje iz e-pošte, sastanaka i lista pomoću Copilota
• Koriste agende u Teams i Planner za sastanke i zadatke
• Grade agenta projektnog znanja sa dokumentima, naučenim lekcijama i kontaktima
• Prave rizike i kašnjenja vidljivim ranije
• Grade rešenje za stvarni projektni problem kao mock-up i predstaviju ga

Format kursa

• Trajanje: 1 dan (7 sati)
• Interaktivni trening sa trenerom, diskusija i praktične vežbe na sopstvenim slučajevima upotrebe učesnika
• Rezultat, 1. dan: Svaki učesnik ima statusni izveštaj, testiranog agenta projektnog znanja i predstavljen mock-up za stvarni projektni problem.

Opcije prilagodbe kursa

• Da biste zatražili prilagođeni trening za ovaj kurs, molimo vas da nas kontaktirate radi organizacije.

\u201cMost hybrid teams are coordinating. Few are truly connecting.\u201d
Let’s fix that—with a proven experience that builds Emotional & Cultural Intelligence across teams and generations.

As workforces become more culturally diverse, emotionally complex, and physically distributed, traditional soft skills are no longer enough. This immersive experience fuses Cultural Intelligence (CQ), Emotional Intelligence (EQ), and Hybrid Collaboration Design into one high-impact, experiential learning journey.

Equip your teams to thrive across time zones, mindsets, and mindscapes.

The Critical Thinking in the Workplace programme is an interactive, practical solution for professionals seeking to enhance their analytical capabilities. It focuses on effectively processing information, challenging preconceptions, identifying true problem drivers, and improving decision quality.

Participants will master a structured approach to critical thinking applicable to routine workplace demands. This includes handling complex analyses, evaluating supporting evidence, generating innovative alternatives, and making well-reasoned judgments.

The curriculum blends analytical and creative thinking with problem-solving and decision-making skills. Through practical exercises, discussions, and relevant case studies, participants engage with scenarios pertinent to their specific roles. The training is flexible enough to integrate the client’s actual business challenges and workplace contexts to ensure practical applicability.

The 5-day DesignThinkers Global Bootcamp offers a unique opportunity to learn from internationally recognized and highly experienced Service Design & Design Thinking practitioners. Under the guidance of our seasoned facilitators, you will become familiar with the divergent/convergent model of the Double Diamond and strengthen your new Design Thinking mindset by practicing on a real-life project.

Strong public speaking involves more than confidence or visually appealing slides. It requires thoughtful choices about what to say, what to omit, what deserves emphasis, and how to tailor the message to the audience and context.

This two-day hands-on course builds the capabilities needed to prepare and deliver presentations that are clear, focused, and compelling. Participants will discover how to pinpoint the central message, filter and rank information, cut out unnecessary details, and make sure key points are not missed.

The program blends core communication principles with practical presentation methods, such as audience evaluation, message structuring, slide design, storytelling, assured delivery, anxiety management, and responding to questions and difficult audiences.

During the training, participants will engage with real-world presentation scenarios and exercises aimed at enabling immediate application of the techniques.

Format

The training incorporates:

• Interactive lectures and guided discussions.
• Practical individual and team exercises.
• Presentation breakdowns and case examples.
• Brief presentation rehearsals.
• Role-playing and audience interaction scenarios.
• Organized feedback from the trainer and peers.
• Hands-on application to participants' own presentation contexts.

Learning Outcomes

Upon completion of the course, participants will be equipped to:

• Clarify the purpose and intended result of a presentation before developing its content.
• Differentiate between essential, helpful, and irrelevant information for a specific audience.
• Rank information and determine what merits attention and what should be left out.
• Avoid both excessive detail and the loss of crucial information.
• Articulate a clear, central message.
• Organize presentations so content is easy to follow and retain.
• Adjust the same information for varying audiences and settings.
• Develop impactful introductions, transitions, and conclusions.
• Create slides that aid comprehension rather than compete with the speaker.
• Utilize voice, body language, and presentation vocabulary more effectively.
• Increase confidence and control nervousness while presenting.
• Employ storytelling, examples, and audience interaction to boost engagement.
• Handle questions, objections, interruptions, and challenging audiences adeptly.

Ovaj uživo trening (online ili na lokaciji klijenta), koji vodi trener, namenjen je početiocima, srednjem i naprednom nivou stručnjaka koji žele da steknu praktične alate za upravljanje konfliktima, davanje konstruktivne povratne informacije i održavanje profesionalne autoriteta pod pritiskom. Trening je specifično kreiran da pomogne stručnjacima da premoste jaz između tehničke stručnosti i međuljudskog uticaja, osiguravajući da njihove ideje ne budu samo čute, već i razumete i primenjene.

Na kraju ovog treninga, učesnici će biti u mogućnosti da:

• komuniciraju jasno i dosledno,
• prilagode komunikaciju primaocu,
• upravljaju teškim razgovorima,
• grade autoritet kroz komunikaciju,
• efikasno prenesu složene informacije.

Organizations such as Pfizer, Hewlett Packard, Dell EMC, and VMware have leveraged this programme to develop a more balanced influencing style and build resilient, adaptive responses to workplace challenges. Whether your goal is to create high-performing work teams, consistently win contracts through expert pitching, successfully negotiate optimal terms, or systematically build shareholder value, this programme provides the behavioral precision and strategic alignment needed to drive measurable impact.

Participants will move beyond foundational communication into advanced influence architecture, learning to calibrate their style, navigate resistance, secure commitments, and scale collaborative impact across complex organizational networks.

Developed by Kaoru Ishikawa, the Ishikawa Diagram—also referred to as the fishbone or cause-and-effect diagram—serves as a visual tool for mapping potential causes of a specific event or problem. This facilitates the analysis of contributing factors to a particular issue. Resembling a fish skeleton, this diagram enables teams to systematically identify and organize causes. It is particularly valuable in product development and quality management, where pinpointing root causes is essential. By helping teams brainstorm and categorize factors such as methods, machinery, materials, manpower, and environment, the Ishikawa Diagram aids in uncovering the underlying root causes of quality or performance issues.

Cultural differences can significantly impact teamwork. Different cultures may prefer different communication styles, such as direct, indirect, expressive, or more evasive ones. This can lead to differences in the interpretation of messages. Gestures, tone of voice, and words used can have different meanings across cultures. What is acceptable in one culture may be offensive in another. Different cultures may have varying approaches to hierarchy in the workplace. Some cultures may be more hierarchical, with decisions made by individuals at higher levels of hierarchy. Cultures differ in their approach to work time and punctuality. Some cultures may value punctuality more, while others may be more flexible. Different cultures may have varying approaches to conflicts. Some cultures may avoid confrontation, while others may prefer open conflict resolution. In some cultures, decisions are made after consultations and team discussions, while in others, decisions are made by a single leader. Different cultures have diverse perceptions and approaches to diversity. It is important to build awareness and respect for cultural differences in the workplace. In teamwork, understanding and respecting cultural differences is crucial. Building an atmosphere of open communication, respect, and flexibility in accepting diversity can help manage cultural differences and create an effective work environment. This also opens the door to leveraging the benefits of diversity through diverse perspectives and ideas.

Lovable translates natural language prompts into web applications, making it highly effective for internal tools, forms, dashboards, and prototypes. This one-day session covers the interface, prompting, database management, login, and publishing, concluding with a published app and the beginning of a personalized use case. No coding skills are needed.

The instructor, Tim Jamboula, is an official Lovable Ambassador and Cursor Ambassador.

This live, instructor-led training in Belgrade is intended for specialist users, project leads, founders, and teams looking to build internal tools, forms, dashboards, or prototypes on their own.

By the end of this training, participants will be able to:

• Understand how AI-assisted construction functions and when Lovable is the appropriate tool
• Confidently operate the interface, including Plan, Build, and Visual Edits
• Prompt according to five principles, applying knowledge and skills
• Set up the database, login, storage, and connectors
• Securely publish an app and use the security scan
• Begin a personal use case and identify the next steps

Course Format

• Duration: 1 day (7 hours)
• Interactive training with an instructor, discussions, and hands-on exercises on participants' own use cases
• Outcome, Day 1: Each participant will possess a published app with a database, login, and live URL, as well as a started personal use case.

Course Customization Options

• Please contact us to arrange a customized training for this course.

Interactive prototypes that can be generated in mere hours offer a superior alternative to static mockups for discovery phases and stakeholder presentations. This one-day workshop guides product managers and designers through the process of creating design variants, establishing design systems, facilitating live review sessions, and finalizing handover procedures for development. By the conclusion of the session, participants will have developed a functional prototype for a feature of their choice.

The instructor, Tim Jamboula, serves as an official Lovable Ambassador and Cursor Ambassador.

This live, instructor-led training in Belgrade is designed for: Product managers, product owners, UX, UI, and service designers, as well as discovery teams.

Upon completing this training, participants will be equipped to:

• Execute the journey from initial briefing to an interactive prototype within a single session
• Develop multiple design variants concurrently and iterate based on user insights
• Establish a design system, including components and brand guidelines, within Lovable
• Conduct stakeholder reviews utilizing functional prototypes and real-time modifications
• Determine the optimal timing for transferring to development and prepare the necessary handover materials

Course Structure

• Duration: 1 day (7 hours)
• Interactive learning with a trainer, incorporating discussions and practical exercises based on participants' specific use cases
• Outcome, Day 1: Each participant will possess an interactive prototype for a specific feature, a saved design system, and a comprehensive handover document for the development team.

Customization Options

• Please reach out to us if you wish to request a customized training experience for this course.

This two-day program guides teams from an initial brief to a tested, live release of the first version. It encompasses prototyping, data and role management, real-time stakeholder iteration, user testing, security, deployment, and developer handover. Throughout the course, participants apply the concepts to their own specific use cases.

The session is led by Tim Jamboula, an official Lovable Ambassador and Cursor Ambassador.

This instructor-led, live training in Belgrade is designed for product teams, innovation managers, founders, and departments seeking to transform concepts into validated prototypes and functional first versions.

Upon completion, participants will be equipped to:

• Create an interactive prototype from a concise briefing
• Refine prototypes in real-time collaboration with stakeholders
• Configure data structures, roles, authentication, and integrations
• Conduct user testing and apply received feedback
• Establish security protocols, publish, and manage the first release
• Coordinate the transition to a development team

Course Format

• Length: 2 days (7 hours daily), accommodating 6 to 12 participants
• Interactive sessions featuring trainer guidance, discussions, and hands-on tasks focused on individual use cases
• Day 1 Deliverable: A prototype with database and login, enhanced through a simulated stakeholder review
• Day 2 Deliverable: A live, tested first version of the use case, accompanied by a handover document

Customization Options

• For tailored training aligned with this course, please contact us to discuss arrangements.

Integrated natively into Outlook, Teams, Word, Excel, and PowerPoint, Microsoft 365 Copilot leverages data that users already have access to. This course guides you through crafting effective prompts, validating outcomes, and utilizing Notebooks, Pages, and AI agents. By the end of the session, participants will have successfully deployed their first FAQ agent based on a SharePoint knowledge base.

This live, instructor-led training in Belgrade caters to employees and departments utilizing Microsoft 365 Copilot, accommodating everyone from novice users to advanced professionals.

Upon completion, participants will be equipped to:

• Differentiate between Copilot Chat and the specific Copilot features within Outlook, Teams, Word, Excel, and PowerPoint
• Comprehend the data sources Copilot accesses and the application of permission structures
• Draft emails, prepare for meetings, and generate reports and presentations with assistance from Copilot
• Perform data analysis in Excel and rigorously verify the resulting insights
• Develop effective prompting strategies and refine requests when initial outputs require adjustment
• Leverage Notebooks, Pages, as well as the Researcher and Analyst agents
• Construct a foundational simple agent using a SharePoint knowledge base

Course Delivery Structure

• Duration: Two days (7 hours per day), with an alternative option to complete the curriculum through 2-hour learning modules
• Engaging, interactive sessions led by a trainer, incorporating discussions and hands-on exercises tailored to participants' specific business scenarios
• Day 1 Objective: Every participant will have implemented at least one practical use case within the applications and created two reusable prompts for their daily tasks.
• Day 2 Objective: Every participant will possess a functional notebook, a verified output from the Researcher agent, and a tested FAQ agent. Additionally, each group will have presented a solution concept accompanied by a mock-up.

Customization Availability

• Interested in tailoring this course to your specific needs? Please reach out to discuss custom training options.

The Mental Health Facilitator program is an international initiative created by the World Health Organization (WHO) in partnership with numerous non-governmental organizations globally. This course serves as a foundational resource for information and support, functioning much like a first-aid kit for individuals seeking to understand the fundamentals of mental and emotional well-being and to offer immediate assistance.

Delivered through instructor-led live workshops, this training is designed for caregivers who wish to genuinely support those in their lives by understanding their needs, as well as for individuals aiming to apply mental health principles to foster significant personal and professional growth. Participants will learn to navigate everyday challenges and difficult circumstances with greater ease.

Upon completion of this training, participants will be equipped to:

• Identify mental health issues and provide appropriate recommendations
• Efficiently manage complex life situations while optimizing resource usage
• Enhance quality of life within both professional and family environments
• Strengthen empathic communication skills and build effective interpersonal relationships
• Understand stressors and their impact on behavior
• Recognize emerging problems before they worsen

Course Format:

• Interactive lectures and discussions
• Extensive exercises and practical application

Customization Options:

• For tailored training arrangements, please reach out to us.

This instructor-led, live training in Belgrade (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

Pouzdano istraživanje zahteva više od brzog odgovora: izvori moraju biti odabrani, provereni i dokumentovani. Ovaj kurs pokriva Perplexity Spaces, dubinsko istraživanje, Labs i Comet pregledač, sa jakim fokusom na proveru izvora. Polaznici odlaze sa sopstvenim Spaceom, verifikovanom delom istraživanja i šablonom za redovne zadatke.

Ovo trenerovo, uživo obuku u Belgrade namenjena je: zaposlenima koji redovno istražuju, na primer u nabavci, projektnom radu, upravljanju znanjem, podršci i specijalizovanim odeljenjima.

Krajem ove obuke, polaznici će biti u mogućnosti da:

• razumeju kako Perplexity traži, bira izvore i formuliše odgovore
• formulišu istraživačke zadatke sa pitanjem, izvorima, isključenjima i formatom
• proveravaju izvore sistematski i prepoznaju greške u citatima
• podele Spaces sa uputstvima i fajlovima za teme i timove
• korišćaju dubinsko istraživanje i Labs za izveštaje i tabele
• koriste Comet pregledač bezbedno za istraživanje i zadatke na veb stranicama

Format kursa

• Trajanje: 1 dan (7 sati)
• Interaktivna obuka sa trenerom, diskusija i praktične vežbe na sopstvenim slučajevima polaznika
• Rezultat, Dan 1: Svaki polaznik ima sopstveni Space, verifikovan delo istraživanja sa izvorima i šablon za redovna istraživanja.

Opcije prilagodbe kursa

• Za zahtev za prilagođenu obuku za ovaj kurs, molimo kontaktirajte nas da dogovorimo.

Stakeholder engagement and management refers to the process of actively involving, building positive relationships with, and effectively managing individuals or groups who have an interest in or are affected by a project, initiative, or organization. Stakeholders are individuals, groups, or organizations that can influence the project or be affected by it. These may include employees, clients, suppliers, the local community, company owners, regulators, or other groups with an interest in or influence over a specific project or activity. Stakeholder management encompasses identifying stakeholders, understanding their needs, expectations, and impact on the project or organization, as well as building and maintaining effective relationships.

This instructor-led, live training (available online or onsite) is designed for professionals who wish to understand the dynamics of stress, learn practical strategies for managing it, and apply techniques to enhance well-being in the workplace.

By the end of this training, participants will be able to:

• Identify personal and workplace stressors.
• Differentiate between beneficial and detrimental stress.
• Implement practical techniques to alleviate and control stress.
• Build resilience through empowerment activities.

Ova praktična obuka dizajnirana je da pomođe učesnicima da bolje razumeju kako upravljaju svojim vremenom i poslovnim opterećenjem, kao i da poboljšaju ukupnu produktivnost u svakodnevnom radu.

Kurs se zasniva na ideji da je vreme ograničen resurs i fokusira se na prelazak sa reaktivnog načina rada na strukturiraniji pristup zasnovan na planiranju i prioritetima.

Kurs „Kako VUCA ne bi postala BUKA - VUCA svet pod kontrolom” fokusiran je na modernu upravljačku praksu u VUCA uslovima (Volatilnost, Nesigurnost, Kompleksnost, Dvosmislenost). Učesnici stiču veštine upravljanja promenom, sistemskog mišljenja, izgradnje motivacije zaposlenih i transformacije organizacija. Kurs takođe pokriva teme poput Teorije ograničenja (TOC) i razvoja kompetencija zaposlenih.

This personalized online training session in Belgrade is designed for anyone seeking greater structure and efficiency in their professional life.

Upon completing this training, participants will be equipped to:

• Achieve more in their personal lives.
• Take charge of their time.
• Regain their mental focus.
• Organize their weeks with precision.
• Effectively manage stress.