Course Outline
1. Creating Synergies - Management 3.0 - Introduction
2. Management 3.0 - Cooperation Models
- Energize People - fostering an environment where individuals are motivated to engage, giving the team a strong foundation for performance.
- Empower Teams - enabling teams to make independent decisions confidently.
- Align Constraints - ensuring everyone is directed toward a shared objective.
- Develop Competence - bridging the gap between willingness and capability.
- Grow Structure - promoting the self-organization of the team as a cohesive system.
- Improve Everything - learning through experimentation and iterative improvement.
- The Leader's Role - acting as a coach, mentor, and facilitator, and adopting various cooperation styles.
- Generational Dynamics in the Workplace and Cooperation Models.
3. Communication and Cooperation
- Communication Styles - understanding their importance in effectively conveying goals, motivating team members, and interacting with colleagues and subcontractors.
- Elements of Effective Communication - establishing common ground, argumentation, persuasion, paraphrasing, and providing constructive feedback.
- Assertiveness.
- Tools and Techniques for Effective Communication.
4. Clear Goal Setting and Task Delegation
- The Importance of Shared Understanding of Goals.
- Defining Goals - techniques for formulating objectives that are clearly understood.
- Effectively Communicating Goals and Objectives.
5. Measurability of Goals and Objectives
- Measurability of Goals - adopting a product-based approach to project organization.
- Measurability of Goals - focusing on defining business value through user stories.
- Acceptance Criteria for Goals and Objectives - establishing accountability standards.
6. Planning, Monitoring, and Verification
- Planning Effective Activities - leveraging iterability, defining and estimating requirements while maintaining consistency between goals and tasks.
- Monitoring the Implementation of Goals and Tasks.
- Tracking the Achievement of Goals and Tasks.
- Change Management and Communication.
7. Effective Team Cooperation - Cultivating Result-Oriented Attitudes: A Modern Manager's Toolbox
- The Team and the Team Development Cycle.
- Roles within the Team.
- Shaping Attitudes, Commitment, and Responsibility for Implementation.
- Decision-Making Processes and the Path to Consensus.
- Conducting Effective Meetings.
- Argumentation and Persuading Others.
- Handling Conflicts Constructively.
- Creative Thinking, Problem Solving, and Fostering Improvement - Techniques and Tools.
- Facilitation - The Foundation for Project Accountability.
8. Motivation and Reciprocal Motivation
- Understanding Motivation - The Stick, the Carrot, and the Hamburger Approach.
- Financial and Non-Financial Motivational Aspects.
- Delegation - Why It Motivates.
- Techniques and Tools for Motivation.
- Reflection: When Was the Last Time You Motivated Your Boss or Colleagues?
9. Summary - Best and Worst Practices in Communication
Requirements
No prior preparation is required for this training.
Testimonials (2)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
Promoting the interaction between people.
