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 Duration 7 hours

Course Outline

Self-Awareness and Interpersonal Dynamics

  • Recognizing that requesting attendance at a meeting implies imposing our own priorities on others.
  • Exploring the underlying factors that influence our behavior.
  • Assessing how our actions impact others: Are their responses aligned with our expectations and professional standards? If not, what is causing this disconnect…?

Meeting Management Process

  • Evaluating the necessity of a meeting, exploring alternatives, and determining if any alternative is superior.
  • Implementing a structured process for convening, facilitating, and preparing for meetings:
    • Developing a meaningful agenda that outlines objectives, key topics, and estimated durations.
    • Inviting only essential participants—avoiding unnecessary attendance.
    • Facilitating the session by encouraging relevant contributions (while distinguishing between relevant and irrelevant points), adhering to the agenda, and managing time effectively.
    • Defining outcomes, which may include concise action points rather than exhaustive minutes.
    • Scheduling necessary follow-up sessions.

Strategic Meeting Participation

  • Questioning the need to attend every invited session.
  • Establishing criteria for deciding whether to participate in a meeting.
  • Identifying valid reasons for declining an invitation.
  • Understanding permissible actions during meetings regarding participants, discussion topics, and timing.

Additional Personal Efficiency and Time Management Strategies

  • Establishing personal and professional goals and maintaining commitment to them.
  • Work Prioritization
    • Determining which tasks are essential.
    • Ranking activities by importance and urgency.
  • Employee-Imposed Time: Evaluating whether staff are supporting your objectives or if you are inadvertently serving theirs…?
  • Time Drain Reduction: Identifying other factors that consume time and strategies to mitigate them:
    • Emails
    • Telephone calls
    • Unplanned interruptions
    • Displacement activities: Procrastination…
    • Other distractions…
  • Effective Delegation Practices
  • Assertiveness: Developing the ability to seek compromise and say “no” effectively.

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