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 Duration 14 hours

Course Outline

  • Exploring your unique negotiation style

Recognizing your individual approach and how it influences negotiation dynamics

  • Choosing between competitive and cooperative approaches

Selecting the most effective strategy for the situation at hand

  • Embracing creativity and flexibility

Discovering alternative solutions and resolving complex problems effectively

  • Managing expectations effectively

Navigating the pre-negotiation phase and setting the tone during opening remarks

  • Mastering non-verbal communication

Utilizing body language to strengthen and clarify your verbal messages

  • The critical role of preparation

Essential steps to take before initiating any negotiation

  • Altering the power dynamics

Assessing the strengths and vulnerabilities of both parties to gain an advantage

  • Defining clear goals and objectives

Establishing what constitutes a successful outcome and identifying deal-breakers

  • Focusing on underlying interests rather than surface demands

Uncovering the true concerns and priorities driving the other party's position

  • Identifying key variables

Determining which points are flexible for you and what value you seek in return

  • Crafting and substantiating proposals

Presenting your value proposition in a way that resonates with the other party's priorities

  • Formulating effective responses to offers

Explaining why certain terms are not viable and developing strong counter-offers

  • Strategic questioning techniques

Employing conditional questions to explore potential solutions without binding commitments

  • The art of bargaining

Exchanging concessions strategically to reach mutually beneficial agreements

  • Resolving standoffs

Applying techniques to move past impasses and keep negotiations progressing

  • Handling pricing objections

Defending your position firmly when faced with price challenges

  • Finalizing the agreement

Reviewing key points and closing the deal to prevent misunderstandings that could incur costs

Requirements

Given the extensive practical components of this course, a minimum group size of four participants and the presence of two trainers are required.

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