Course Outline
- Exploring your unique negotiation style
Recognizing your individual approach and how it influences negotiation dynamics
- Choosing between competitive and cooperative approaches
Selecting the most effective strategy for the situation at hand
- Embracing creativity and flexibility
Discovering alternative solutions and resolving complex problems effectively
- Managing expectations effectively
Navigating the pre-negotiation phase and setting the tone during opening remarks
- Mastering non-verbal communication
Utilizing body language to strengthen and clarify your verbal messages
- The critical role of preparation
Essential steps to take before initiating any negotiation
- Altering the power dynamics
Assessing the strengths and vulnerabilities of both parties to gain an advantage
- Defining clear goals and objectives
Establishing what constitutes a successful outcome and identifying deal-breakers
- Focusing on underlying interests rather than surface demands
Uncovering the true concerns and priorities driving the other party's position
- Identifying key variables
Determining which points are flexible for you and what value you seek in return
- Crafting and substantiating proposals
Presenting your value proposition in a way that resonates with the other party's priorities
- Formulating effective responses to offers
Explaining why certain terms are not viable and developing strong counter-offers
- Strategic questioning techniques
Employing conditional questions to explore potential solutions without binding commitments
- The art of bargaining
Exchanging concessions strategically to reach mutually beneficial agreements
- Resolving standoffs
Applying techniques to move past impasses and keep negotiations progressing
- Handling pricing objections
Defending your position firmly when faced with price challenges
- Finalizing the agreement
Reviewing key points and closing the deal to prevent misunderstandings that could incur costs
Requirements
Given the extensive practical components of this course, a minimum group size of four participants and the presence of two trainers are required.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept