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Course Outline
Introduction to Management
Developing Leadership Skills in Modern Management
Leading a Team of Workers
- Various management styles
- Selecting the most effective management style based on team development phases
- Cultivating the 'perfect manager' image through an analysis of one’s own leadership style
- Evaluating personal strengths and weaknesses as a team leader to identify development potential
- Characteristics of high-performing teams
- Coordinating activities to achieve set objectives
Communication in Organizations
- Fundamentals of verbal and nonverbal communication
- Individual communication styles
- Identifying and overcoming communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing meaningful feedback
- Handling difficult situations during conversations
- Understanding communication networks
- Information flow models and their optimization
Selected Techniques for Conflict Resolution in Employee Teams
- Nature and types of conflict
- Primary sources of conflict
- Behavioral styles for managing conflict and appropriate conduct during disputes
- Leveraging assertiveness and using conflicts for team development
- Strategies employed in conflict situations
- Conflict management principles
- Main methods of conflict resolution
- Managing emotions during conflict
- Identifying barriers to communication and conflict resolution, both verbal and non-verbal
Motivating Team Management
- Understanding intrinsic motivation
- Factors that motivate individuals within an organization
- Different types of motivation
- Principles of economic incentives
- Motivating through intangible resources
- Psychological principles of motivation
- The role of feedback and evaluation
- The importance of language in motivation
Effective Time Management and Utilization
- Understanding the time management matrix
- Controlling personal time and addressing time-wasters
- Time planning techniques
- Delegation of authority and tasks
Coaching
- Understanding coaching and how to apply it
- Individual participant engagement
- Deep-dive feedback sessions
Training Summary
Requirements
The course is general in nature and does not require any specialized prior knowledge for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group