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Course Outline

Introduction to Management

Developing Leadership Skills in Modern Management

Leading a Team of Workers

  • Various management styles
  • Selecting the most effective management style based on team development phases
  • Cultivating the 'perfect manager' image through an analysis of one’s own leadership style
  • Evaluating personal strengths and weaknesses as a team leader to identify development potential
  • Characteristics of high-performing teams
  • Coordinating activities to achieve set objectives

Communication in Organizations

  • Fundamentals of verbal and nonverbal communication
  • Individual communication styles
  • Identifying and overcoming communication barriers
  • Effective questioning techniques
  • The art of active listening
  • Delivering constructive criticism
  • Providing meaningful feedback
  • Handling difficult situations during conversations
  • Understanding communication networks
  • Information flow models and their optimization

Selected Techniques for Conflict Resolution in Employee Teams

  • Nature and types of conflict
  • Primary sources of conflict
  • Behavioral styles for managing conflict and appropriate conduct during disputes
  • Leveraging assertiveness and using conflicts for team development
  • Strategies employed in conflict situations
  • Conflict management principles
  • Main methods of conflict resolution
  • Managing emotions during conflict
  • Identifying barriers to communication and conflict resolution, both verbal and non-verbal

Motivating Team Management

  • Understanding intrinsic motivation
  • Factors that motivate individuals within an organization
  • Different types of motivation
  • Principles of economic incentives
  • Motivating through intangible resources
  • Psychological principles of motivation
  • The role of feedback and evaluation
  • The importance of language in motivation

Effective Time Management and Utilization

  • Understanding the time management matrix
  • Controlling personal time and addressing time-wasters
  • Time planning techniques
  • Delegation of authority and tasks

Coaching

  • Understanding coaching and how to apply it
  • Individual participant engagement
  • Deep-dive feedback sessions

Training Summary

Requirements

The course is general in nature and does not require any specialized prior knowledge for participation.

 14 Hours

Number of participants


Price per participant

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