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Course Outline
Introduction to Management
Leadership Competencies in Contemporary Management
Leading a Work Team
- Various management styles
- Selecting the most effective leadership style based on team development phases
- The ideal manager profile and self-analysis of personal leadership styles
- Evaluating personal strengths and weaknesses in a leadership role, identifying areas for development
- Attributes of high-performing teams
- Aligning activities to achieve organizational goals
Communication Within Organizations
- Foundations of verbal and non-verbal communication
- Individual communication styles
- Identifying and overcoming communication barriers
- Effective questioning techniques
- The practice of active listening
- Delivering constructive criticism
- Providing effective feedback
- Managing challenging situations during interactions
- Organizational communication networks
- Optimizing information flow models
Conflict Resolution Strategies in Teams
- The nature and classification of conflicts
- Primary sources of workplace conflict
- Behavioral approaches to managing conflict and appropriate conduct during disputes
- Leveraging assertiveness and conflict for team development
- Strategies applied in conflict scenarios
- Comprehensive conflict management
- Key methodologies for resolving conflicts
- Managing emotions during conflicts
- Communication barriers in conflict resolution, both verbal and non-verbal
Team Motivation and Management
- The concept of motivation
- Factors that drive individuals within an organization
- Different types of motivation
- Principles of financial incentives
- Motivation through intangible resources
- Psychological principles of motivation
- The role of feedback and evaluation
- The impact of language on motivation
Effective Time Management
- The time management matrix
- Controlling personal time and addressing time-wasting activities
- Techniques for time planning
- Delegation of authority and tasks
Coaching
- Understanding coaching and its application
- Individual participant growth
- In-depth feedback mechanisms.
Course Summary
Requirements
This course is designed as a general introduction, meaning that prior specialized knowledge is not required for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group