The Kanban Method (TKP) Training Course

Target audience:

IT Directors, Project Managers, Technical Team Leaders, Analysts, Software Developers, and Testers

Learning outcomes:

This training is designed to equip participants with the knowledge and practical skills needed to master the workshop aspects of Kanban and Agile foundations.

This course is designed for professionals who need to integrate Agile methodologies (particularly SCRUM) with Lean and Kanban practices to effectively manage their projects.

It bridges the gap between product design and software design.

Audience:

This course is tailored for all personnel seeking a broader perspective on the Change Process to optimize outcomes for their specific area of the business.

Course Format

The training incorporates a blend of:

• Facilitated Discussions
• Slide Presentations
• Practical Exercises and Case Studies

Upon completion of this course, participants will be able to:

• Articulate the fundamental Change Strategies that inform organizational change planning
• Comprehend the application and significance of the 9 Change Principles
• Develop a Change Plan tailored to their specific business unit

This intensive one-day program provides senior managers and key decision-makers with the essential tools, strategies, and confidence needed to drive organizational change effectively. It covers both the technical and human dimensions of change, empowering participants to overcome resistance, foster commitment, and achieve lasting transformation. Through a blend of theoretical concepts, real-world case studies, and practical exercises, attendees will gain a clear roadmap for initiating, managing, and embedding change within their organizations.

This one-day Change Management course provides employees with practical tools and strategies to navigate and adapt to organizational changes, even without formal decision-making authority. The training emphasizes understanding the essence of change, managing personal and team reactions, and sustaining productivity and morale throughout transitions. Participants will explore how change affects individuals, discover methods to reduce resistance, and practice resilience-building techniques to thrive in evolving work environments. By the end of the course, participants will be able to apply change management principles to their own roles, enhancing both their adaptability and their contribution to organizational success.

As the pace of change accelerates with digital business and Business 3.0, organization boundaries and alliances are constantly shifting. To survive and thrive in this new knowledge economy, teams and individuals need to learn how to resolve conflict more effectively while maintaining long term relationships. Unfortunately, most professionals receive very little education in effective conflict resolution, leading to situations where conflict is either avoided, responses are passive aggressive, or even worse, schoolyard bullying becomes the dominent means of winning conflict.

This instructor-led, live training (onsite or remote) is aimed at executives, leaders, teams and business individuals who wish to learn how to resolve conflict using practical, simple to follow yet highly effective conflict models. By the conclusion of the course, you will have experience with 14 powerful plug-and-play tools that can help you resolve conflict while maintaining positive relationships in the workplace.

By the end of this training, participants will be able to:

• Identify the 5 stages of effective conflict resolution.
• Agree how to deal with conflict before it starts
• Manage themselves positively through conflict.
• Work with proven methods to resolve conflict faster and more effectively
• Rehearse conflict to achieve a better outcome
• Learn from conflict to approach future conflicts differently.

The program includes simulations, role playing activities, and interactive workshops to give you the necessary practical experience. The course has an emphasis on fun, interactive, practical, visual and analogy based learning to help embed the models while moving at a fast pace. You can expect to hear about topics ranging from buildings, to emotions, to preparing your conflict dish, to lemmings, leading 20th Century psychologists, Harvard Business models, Yogic breathing, kidnapping, rice, chairs and Les Miserables.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

We often think we need to learn a new process, tip, or trick to impress someone, get promoted, or produce excellence. However, usually we need to change our beliefs. Our beliefs are chronic thoughts that we frequently think about and that subconsciously restrict and control how we act.

This short course demonstrates how to hack your behaviors by focusing on the belief part of the cycle rather than the behavior part itself—behavior will naturally follow.

We mistakenly believe that we act a certain way (Do), which gives us great results (Get), and then we gain the ability to 'Be' this new person. However, the reality is we need to become that person first—adopting the standards and worldview/beliefs of that person—and then our behaviors (actions) will naturally align, and improved results will follow.

This instructor-led live training in Serbia (online or onsite) is aimed at stressed individuals who wish to deal with their stress effectively and achieve a calmer, clearer and more energetic state in daily life.

By the end of this training, participants will be able to:

• Understand the two types of stress: distress and eustress.
• Articulate your personal indicators and relievers of stress.
• Create a plan with specific routines to enhance calm, clarity and energy, while minimizing stress accumulated in the day.
• Shift negative emotions and boost positive ones using proven techniques.
• Deal with stress-causing disempowering beliefs around work, life, and relationships.

Kanban Management Professional 1 (KMP1) is an engaging two-day program that blends instruction, collaborative discussions, and a fully immersive simulation to demonstrate how the Kanban Method enables individuals, teams, and organizations to effectively manage and enhance the delivery of products and services to customers.

The Kanban Method offers practical, actionable, and evidence-based guidance for successful evolutionary change. It builds upon existing practices, fostering evolutionary improvement while respecting current roles, responsibilities, and job titles, and promoting leadership at all levels. This approach allows organizations to gradually evolve their business processes, establish and utilize relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

Upon completing this course, participants will gain a solid understanding of Kanban principles and general practices, along with the skills needed to confidently implement Kanban within their organizations.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand vs capability
- Model the knowledge discovery process
- Design kanban systems and their visualisations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone involved in product development or knowledge work, including but not limited to: Programme and delivery managers
Product and project managers
Product developers, software developers and testers
Operations and support staff
Business analysts
High-level management
Anyone interested in implementing Agile in their organisation

JIRA is a Java-based web application designed to provide project and issue tracking, thereby enhancing the agility of software development.

During this instructor-led live training, participants will learn how to leverage Jira to implement a Kanban approach to Agile within their organization.

Upon completion of this training, participants will be able to:

• Grasp the underlying principles of Agile and Kanban
• Utilize Jira to create and manage a Kanban project
• Customize Jira to align with organizational requirements
• Execute basic and advanced searches and analyses
• Generate and review reports

Audience

• Product managers
• Software developers
• Test engineers
• Business analysts

Format of the Course

• A blend of lectures, discussions, exercises, and extensive hands-on practice within a live-lab environment.

Note

• To arrange customized training for this course, please contact us.

This training program provides practical experience in preparing and utilizing Kanban boards to facilitate effective planning and
real-time monitoring of project and process workflows.
Designed for individuals seeking to enhance their expertise in process and project tracking methodologies, this course is ideal for project participants, process owners, and project managers.
The curriculum combines theoretical instruction, interactive workshops, and practical case studies.

Kanban serves as a workflow management approach.

This instructor-led, live training (available online or onsite) is designed for participants at both beginner and advanced levels. The tools and insights provided can be directly applied to your daily tasks to enhance workflow efficiency.

Upon completing this training, participants will be capable of:

• Boosting the volume of work items completed within a given timeframe.
• Decreasing the duration required to finish work items.
• Enhancing work predictability (enabling more accurate responses to 'When will it be completed?').
• Managing flow metrics (such as throughput, lead time, work in progress, and work item age).
• Employing flow charts (including Cumulative Flow Diagrams, Lead Time Histograms, and Work Aging Charts).
• Applying statistical forecasting techniques, such as Monte Carlo simulations and Service Level Agreements.
• Designing a Kanban System through a methodical approach (STATIK).
• Comprehending Little's Law, which explains the dynamics of value flow.

Target Audience: Managers seeking to boost productivity through the implementation of 5S principles, ensuring they establish this critical framework correctly from the start.

This training program is designed for professionals across all industries. It can be customized for various settings, including dental clinics, laboratories, and office environments. While not intended for academic study, it provides practical guidance on successfully implementing 5S.

The course is ideal for leaders and change agents who wish to ensure that their introduction of 5S is executed effectively.

Participants will gain hands-on experience through various exercises designed to demonstrate the practical effectiveness of 5S.

Upon completion of the training, you will be able to:

• Comprehend how 5S works and enhance efficiency by 10 to 30%
• Identify sources of waste and improve overall profitability
• Understand the rationale behind the five-step process and learn how to implement it
• Utilize the necessary tools and procedures to optimize processes
• Develop a concrete action plan to introduce 5S into your workplace

If you are considering ways to improve workplace efficiency, secure more orders, satisfy customers, and enhance safety, this course is essential for you

Spanning two days, this course empowers teams within an Agile Release Train (ART) to thrive in Agile settings by leveraging frameworks like Scrum, Kanban, and XP. Attendees will gain insights into operating as effective Agile Teams, managing backlogs, and successfully planning and executing iterations. A key focus is placed on understanding the team’s specific role within the ART, fostering collaboration, coordinated planning, execution, and continuous improvement alongside peer teams.

The training equips teams to actively engage in Program Increment (PI) events at both the Team and Program levels, with special emphasis on PI planning sessions. Upon completion, participants will be prepared to sit for the certification exam to become a SAFe® Practitioner (SP).

By the end of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices throughout the organization.

• Understand their team’s role within the Agile Release Train and its contribution to overarching objectives.

• Identify other teams in the train, including their roles and interdependencies.

• Plan and execute iterations effectively.

• Demonstrate delivered value and continuously improve processes.

• Participate in and contribute to Program Increment planning.

• Collaborate and integrate work with other teams within the Agile Release Train.