Agile Project Management with Kanban and Jira Training Course

Target audience:

IT Directors, Project Managers, Technical Team Leaders, Analysts, Software Developers, and Testers

Learning outcomes:

This training is designed to equip participants with the knowledge and practical skills needed to master the workshop aspects of Kanban and Agile foundations.

This course is designed for professionals who need to integrate Agile methodologies (particularly SCRUM) with Lean and Kanban practices to effectively manage their projects.

It bridges the gap between product design and software design.

This instructor-led live training in Serbia (online or onsite) guides participants through the deployment of a JIRA instance. Attendees will explore advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers customizing JIRA for specific projects, managing users, groups, and project roles, configuring dashboards, setting up emails and notifications, implementing security schemes, and handling permissions. Additionally, participants will learn to troubleshoot JIRA, install and customize the JIRA Service Desk, establish a knowledge base, manage service desk users, and collaboratively handle service requests.

Upon completing this training, participants will be able to:

• Gain an in-depth understanding of JIRA administration.
• Customize JIRA to meet specific business requirements.
• Configure JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

Upon completion of the training, participants will be equipped to independently manage, optimize, and customize JIRA within a corporate setting.

This instructor-led live training in Serbia explores the advanced capabilities of JIRA, including the creation and management of diverse JIRA projects, application for agile development, configuration of agile boards, administration of built-in and custom fields, setup of screens and filters, performance of basic and advanced issue searches, application of screen schemes, management and updating of workflows, configuration and application of workflow schemes, along with analysis and report generation.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training introduces JIRA’s approach to software planning, tracking, and release management by guiding participants through the creation and management of a JIRA project.

Upon completion of this training, participants will be capable of:

• Gaining insight into the core concepts and operational mechanics of JIRA’s user interface and workflows.
• Adding, modifying, cloning, linking, and prioritizing issues.
• Advancing issues through every stage of the workflow.
• Executing searches efficiently.
• Managing and customizing screens and filters.

JIRA Software is a robust tool for project management, yet participants often focus excessively on the tool itself rather than the underlying methodology.

This instructor-led, live training introduces attendees to the synergistic power of Jira and Confluence, demonstrating how these tools work together to help teams deliver products and projects successfully. Participants will learn to utilize these platforms efficiently to manage user requirements, testing, and communication—all centralized in one location.

The curriculum covers Jira projects, Confluence spaces, workflows, boards (both Kanban and Scrum), planning, dependencies, integration between Jira and Confluence, reporting, key fields, custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create Scrum or Kanban projects
• Configure Jira to manage projects effectively
• Manage issues efficiently
• Design necessary screens to handle different issue types
• Create workflows and boards, understanding their interaction
• Conduct basic and advanced searches and analyses
• Generate and review reports essential for both the team and management

This instructor-led, live training in Serbia (online or onsite) is designed for intermediate-level project managers aiming to effectively create, execute, and manage forms in Jira.

Upon completion of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in Serbia (online or onsite) targets intermediate-level Jira administrators aiming to learn how to utilize Jira Service Management efficiently.

By the conclusion of this training, participants will be able to:

• Learn and comprehend the foundational aspects of Jira Service Management.
• Set up and configure a service desk along with request management.
• Oversee the backend and integrations of Jira Service Management.

This instructor-led, live training in Serbia (online or onsite) is designed for beginner to intermediate-level professionals aiming to enhance their Jira skills. The course focuses on integrating and utilizing the Xray plugin, managing user roles and permissions, optimizing data imports, and handling storage management effectively.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban Management Professional 1 (KMP1) is an engaging two-day program that blends instruction, collaborative discussions, and a fully immersive simulation to demonstrate how the Kanban Method enables individuals, teams, and organizations to effectively manage and enhance the delivery of products and services to customers.

The Kanban Method offers practical, actionable, and evidence-based guidance for successful evolutionary change. It builds upon existing practices, fostering evolutionary improvement while respecting current roles, responsibilities, and job titles, and promoting leadership at all levels. This approach allows organizations to gradually evolve their business processes, establish and utilize relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

Upon completing this course, participants will gain a solid understanding of Kanban principles and general practices, along with the skills needed to confidently implement Kanban within their organizations.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand vs capability
- Model the knowledge discovery process
- Design kanban systems and their visualisations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone involved in product development or knowledge work, including but not limited to: Programme and delivery managers
Product and project managers
Product developers, software developers and testers
Operations and support staff
Business analysts
High-level management
Anyone interested in implementing Agile in their organisation

This training program provides practical experience in preparing and utilizing Kanban boards to facilitate effective planning and
real-time monitoring of project and process workflows.
Designed for individuals seeking to enhance their expertise in process and project tracking methodologies, this course is ideal for project participants, process owners, and project managers.
The curriculum combines theoretical instruction, interactive workshops, and practical case studies.

Kanban serves as a workflow management approach.

This instructor-led, live training (available online or onsite) is designed for participants at both beginner and advanced levels. The tools and insights provided can be directly applied to your daily tasks to enhance workflow efficiency.

Upon completing this training, participants will be capable of:

• Boosting the volume of work items completed within a given timeframe.
• Decreasing the duration required to finish work items.
• Enhancing work predictability (enabling more accurate responses to 'When will it be completed?').
• Managing flow metrics (such as throughput, lead time, work in progress, and work item age).
• Employing flow charts (including Cumulative Flow Diagrams, Lead Time Histograms, and Work Aging Charts).
• Applying statistical forecasting techniques, such as Monte Carlo simulations and Service Level Agreements.
• Designing a Kanban System through a methodical approach (STATIK).
• Comprehending Little's Law, which explains the dynamics of value flow.

Designed as an intensive two-day program, this course empowers teams within an Agile Release Train (ART) to thrive in Agile environments by leveraging frameworks like Scrum, Kanban, and XP. Participants will master the art of operating as cohesive Agile Teams, effectively managing backlogs, and successfully planning and delivering iterations. A key focus is placed on clarifying the team’s specific role within the ART, fostering collaboration, and driving continuous improvement alongside peer teams.

This training equips teams to actively engage in Program Increments (PI), addressing events at both the Team and Program levels, with special attention to PI planning sessions. Completing this course also readies participants for the SAFe® Practitioner (SP) certification exam.

Upon course completion, participants will be able to:

• Leverage SAFe principles to scale Lean and Agile practices throughout the organization.
• Comprehend their team’s role within the Agile Release Train and its contribution to overarching goals.
• Identify other teams within the train, understanding their roles and interdependencies.
• Effectively plan and execute iterations.
• Showcase delivered value and pursue ongoing process improvements.
• Actively participate in and contribute to Program Increment planning.
• Collaborate and integrate efforts with other teams across the Agile Release Train.

Are you finding it difficult to implement Agile within your organization? Is the prescribed approach too rigid? Are your teams burdened with excessive work, resulting in reduced productivity, while remaining resistant to radical transformation?

Opt for the “Alternative Path to Agility” by adopting an evolutionary and humane Change Management Method. This approach refines your existing processes rather than overhauling them.

The Kanban Method offers pragmatic, actionable, and evidence-based guidance for achieving successful evolutionary change. It begins with your current practices, respecting existing roles, responsibilities, and job titles. This enables organizations to gradually evolve their business processes, establish and utilize relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

If your team feels overwhelmed, Kanban can help you regain control over your workflow. It is a technique for dynamically managing your process and exposing bottlenecks.

This training equips you with the necessary skills and knowledge to apply Kanban in your work, teaching you how to prioritize current tasks, defer others, and eliminate items from your to-do list permanently.

Learning Outcomes

This one-day course introduces the fundamentals of the Kanban Method®, serving as the entry point and foundation for an alternative path to agility.

Participants will become familiar with the Kanban Method. They will learn to design and implement a basic Kanban board, understand various work item types and the associated risks, and explore different Team Kanban board designs and styles to select the most suitable configuration for their specific context. Additionally, attendees will gain awareness of the training roadmap and the value and benefits available at each stage along the “alternative path to agility.”

Who Should Attend

This course is ideal for any professional involved in product development or knowledge work environments who is interested in exploring how Kanban can enhance workplace efficiency. Kanban is applicable across multiple organizational functions, ranging from senior leadership aiming to adopt Lean Management to delivery team members seeking to improve their working practices. Past participants have held roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals