Agile Project Management with Kanban and Jira Training Course

Target group:

IT Director, Project Manager, Technical Team Leader, Analyst, Software Developer, Tester

Learning objective:

The goal of this training is to gain a comprehensive understanding and practical experience in the key aspects of Kanban and Agile methodologies.

This course is designed for individuals who need to integrate Agile methodologies, particularly SCRUM, with Lean and Kanban to effectively manage their projects.

It merges the domains of product design and software development.

This instructor-led, live training in Serbia (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

Upon completing the training, participants will be capable of independently managing, optimizing, and customizing JIRA in a corporate environment.

This instructor-led, live training in Serbia introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Serbia introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

JIRA Software is a robust tool for project management, but it's often the methodology that gets overlooked in favor of the tool itself.

This instructor-led, live training introduces participants to the power of Jira and Confluence, emphasizing how these tools can work together to support the team in successfully delivering a product or project. Participants will learn how to effectively use these tools to enhance efficiency in managing user requirements, testing, communication, and centralizing all information in one place.

The training covers topics such as JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence integration, reporting, important fields and custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project effectively
• Manage issues efficiently
• Design the necessary screens for handling different issue types
• Create workflows and boards, and understand how they interact
• Conduct basic and advanced searches and analyses
• Generate and review reports essential for both the team and management

This instructor-led, live training in Serbia (online or onsite) is aimed at intermediate-level project managers who wish to create, execute, and manage forms in Jira effectively.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in Serbia (online or onsite) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Serbia (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their Jira skills by learning how to integrate and utilize the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban Management Professional 1 (KMP1) is a highly engaging two-day course that blends instruction, group discussions, and an immersive simulation to demonstrate how the Kanban Method can assist individuals, teams, and organizations in managing and enhancing the delivery of products and services to their customers.

The Kanban Method offers practical, actionable, evidence-based guidance for successful evolutionary change. It begins with your current processes and promotes gradual evolution while respecting existing roles, responsibilities, and job titles, and fostering leadership at all levels. This approach enables organizations to gradually evolve business processes, define and utilize relevant metrics to track progress, and substantially reduce the risks associated with complex change initiatives.

Upon completing this course, you will have a solid understanding of Kanban principles and general practices, along with the skills needed to confidently implement Kanban in your organization.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyze demand versus capability
- Model the knowledge discovery process
- Design kanban systems and their visual representations
- Identify and prioritize improvements
- Choose appropriate cadences for activities
- Determine classes of service

Who Is This Course For?
This course is designed for anyone involved in product development or knowledge work, including but not limited to:
Programme and delivery managers
Product and project managers
Product developers, software developers, and testers
Operations and support staff
Business analysts
High-level management
Anyone interested in implementing Agile in their organization

This training provides hands-on experience in preparing and using Kanban boards, which are essential for effective planning and monitoring the progress of processes or projects. It is designed for individuals who want to enhance their skills in monitoring methods for process and project management, including project participants, process owners, and project managers. The training includes a theoretical component, interactive workshops, and practical examples.

Kanban is a workflow management method.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in your daily work to optimize workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Aging Chart).
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

This two-day course is designed to equip teams that are part of an Agile Release Train (ART) with the skills needed to operate effectively in an Agile environment. Participants will learn how to use Scrum, Kanban, and XP methodologies to become Agile Teams. They will also learn how to build their backlogs, plan and execute iterations, and understand their role within the ART. The course emphasizes collaboration, planning, execution, and continuous improvement with other teams.

The class prepares participants to manage a Program Increment (PI), including all necessary meetings at both the Team and Program levels, with a particular focus on PI planning. By attending this course, participants will be ready to take the exam and become certified SAFe® Practitioners (SP).

After completing this course, you should be able to:

• Apply SAFe principles to scale Lean and Agile development within your organization

• Understand your team's role on the Agile Release Train

• Recognize other teams on the train, their roles, and the dependencies between them

• Plan iterations effectively

• Execute iterations, demonstrate value, and enhance your processes

• Plan Program Increments comprehensively

• Collaborate and integrate with other teams on the train

Are you finding it challenging to implement Agile in your organization? Is the change too rigid? Are your teams feeling overwhelmed and less productive, yet resistant to a radical overhaul?

Consider the “Alternative Path to Agility” and adopt an evolutionary and humane Change Management Method that enhances your existing processes rather than overhauling them.

The Kanban Method offers practical, actionable, and evidence-based guidance for successful evolutionary change. It begins with your current practices and respects existing roles, responsibilities, and job titles. This approach enables organizations to gradually evolve their business processes, define and utilize relevant metrics to track progress, and significantly reduce the risks associated with complex change initiatives.

If your team is feeling overwhelmed, Kanban can help you regain control over your work. Kanban is a dynamic technique for managing your processes and identifying bottlenecks.

This training equips you with the skills and knowledge necessary to apply Kanban in your work, helping you determine what tasks to prioritize, defer, or remove from your to-do list altogether.

Learning Outcomes

This one-day course covers the fundamentals of the Kanban Method® and serves as the starting point for an alternative path to agility.

Attendees will gain a solid understanding of the Kanban Method. They will learn how to design and implement a basic Kanban board, understand work item types and associated risks, and be familiar with various Team Kanban board designs and styles. They will also know how to select a design that best fits their context and be aware of the training roadmap and the value and benefits at each step on this alternative path.

Who Should Attend

This course is designed for any professional involved in product development or knowledge work who is interested in exploring how Kanban can improve their working environment. Kanban is applicable across multiple functions within an organization, from senior management looking to adopt Lean Management to delivery team members aiming to enhance their practices. Previous attendees have included individuals in roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product and Software Developers and Testers
• Agile Coaches and Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals