Course Outline
Introduction to Technical Writing
- Communicate technical information effectively
- Manage common writing challenges
The Writing Process
- Overcome obstacles that hinder technical writing, such as writer’s block
- Guide document design through scenario-based approaches
- Align your objectives with the readers’ goals
- Identify implicit knowledge
Ensuring Clarity and Readability
- Distinguish between three levels of information: operational, tactical, and strategic
- Assess information needs using the Observe, Orient, Decide, Act (OODA) loop
- Construct sentences with clarity and build clarity through sentence focus
- Address common grammar issues in technical writing
- Evaluate readability using the Given/New technique
- Maintain consistency with a style guide
The Mechanics of Writing
- Choose the right words to engage your audience and convey your message
- Edit for conciseness, accuracy, and quality
Structuring Information for Better Understanding
- Organize data to support readers’ scenarios
- Determine when to use lists to emphasize key points
- Employ tables for highly structured data
- Create cohesive documents using the Given/New approach
- Apply helpful headings to facilitate skimming
Designing Your Document
- Connect document structure to the audience through audience-driven design
- Create reference manuals and write white papers
- Distinguish between post-positive and pragmatic documents and implement the appropriate format
- Structure introductions, conclusions, and other sections of the document
Developing the Look of Your Document
- Design the page layout, including fonts, alignment, and white space
- Convey information through graphics, photos, and drawings
Testimonials (3)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The active sessions.
