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 Duration 14 hours

Course Outline

Introduction:

  • Key assumptions that support effective communication and shared responsibility within the interaction process

Communication with self:

  • The impact of self-dialogue on interactions with others
  • Formulating more effective questions
  • Techniques for rapid emotional state changes

Communication with other people:

  • Representation systems (auditory, visual, kinesthetic)
  • Methods for building and sustaining rapport
  • Utilizing body language for motivation and influence
  • The power of suggestion, persuasive language, and 'hypnotic' language patterns

Requirements

A genuine desire to explore and understand both yourself and others.

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