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Course Outline
Fundamentals of Effective Communication
The significance of clear and concise exchange
- The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Recognizing typical communication barriers and strategies to overcome them
- Distinguishing between formal and informal communication styles
Mastering Verbal Communication
- Articulation & Pronunciation: Delivering speech with clarity and confidence
- Pacing & Tone: Projecting professionalism and engagement
- Active Listening: The cornerstone of meaningful dialogue
- Managing Difficult Conversations & Delivering Constructive Feedback
Business Writing Essentials
Writing with precision, accuracy, and brevity
- Grammar and punctuation: Identifying and correcting frequent errors
- Professionally structuring emails, reports, and business correspondence
- Selecting the appropriate tone for various business scenarios
Best Practices for Digital Email Communication
Professional email etiquette: Recommended and prohibited practices
- Organizing emails for maximum impact and efficiency
- Managing sensitive or complex email correspondence
- Leveraging AI and tools for grammar and tone verification
Conclusion & Action Plan
- Summarizing key insights and reflections
- Establishing personal commitments for ongoing improvement
Training Methodologies
- Interactive Discussions & Exercises – Engaging participants through practical real-world scenarios
- Role-Playing & Simulations – Practicing effective verbal communication techniques
- Group Work & Peer Feedback – Learning from colleagues' writing and speaking approaches
- Practical Writing & Editing Exercises – Gaining hands-on experience in enhancing business communication
Requirements
Target Audience: Professionals aiming to refine their verbal and written English communication capabilities.
8 Hours
Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot
