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Course Outline
DAY ONE
- Defining Policies and Procedures
- Understanding the Needs and Benefits of Strong Policies and Procedures
- How Policies and Procedures Stem from Organizational Values
- Determining When a Policy or Procedure is Required
- The Impact of Policies and Procedures on Internal and External Stakeholders
- Types of Policies and Procedures: Board, Management, HR, and Others
- Steps to Develop Policies and Procedures
- Effective Writing Style Techniques
- Standard Formats for Policies and Procedures
DAY TWO
- Developing Procedures
- Rationale for Writing a Procedure
- Identifying Who Should Assist in Procedure Development
- Advantages of Collaborative Procedure Writing
- Utilizing Flow Charts for Drafting Policies and Procedures
- Testing Policies and Procedures
- Compiling a Policies and Procedures Manual
- Physical Design Considerations
- Creating the Introduction Page
- Structuring the Table of Contents
- Drafting Policies and Procedures
- Optional Sections
- Implementing Policies and Procedures
- Notifying Relevant Users
- Ensuring Compliance
- Process for Updates and Changes
- Policy and Procedure Checklist
- Transferring Learning to the Workplace
14 Hours
Testimonials (3)
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