Course Outline
DAY ONE
- Defining Policies and Procedures
- Understanding the Needs and Benefits of Strong Policies and Procedures
- How Policies and Procedures Stem from Organizational Values
- Determining When a Policy or Procedure is Required
- The Impact of Policies and Procedures on Internal and External Stakeholders
- Types of Policies and Procedures: Board, Management, HR, and Others
- Steps to Develop Policies and Procedures
- Effective Writing Style Techniques
- Standard Formats for Policies and Procedures
DAY TWO
- Developing Procedures
- Rationale for Writing a Procedure
- Identifying Who Should Assist in Procedure Development
- Advantages of Collaborative Procedure Writing
- Utilizing Flow Charts for Drafting Policies and Procedures
- Testing Policies and Procedures
- Compiling a Policies and Procedures Manual
- Physical Design Considerations
- Creating the Introduction Page
- Structuring the Table of Contents
- Drafting Policies and Procedures
- Optional Sections
- Implementing Policies and Procedures
- Notifying Relevant Users
- Ensuring Compliance
- Process for Updates and Changes
- Policy and Procedure Checklist
- Transferring Learning to the Workplace
Testimonials (3)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The active sessions.
