Microsoft Training in Belgrade

Microsoft 365 serves as a comprehensive suite of cloud-based productivity and collaboration tools, incorporating Teams, OneDrive, Planner, and Copilot to streamline modern workplace operations.

This instructor-led live training (available online or onsite) is designed for intermediate professionals seeking to leverage Microsoft 365 capabilities to boost productivity, governance, and cross-team collaboration.

Upon completing this training, participants will be equipped to:

• Configure and manage Teams to facilitate effective team collaboration and meeting protocols.
• Utilize OneDrive for secure file storage, sharing, and version control.
• Plan and monitor work using Planner, integrating tasks seamlessly into team workflows.
• Harness Copilot to expedite document creation, meeting summaries, and data insights.

Course Format

• Interactive demonstrations paired with guided, hands-on labs.
• Scenario-based exercises that mirror real-world organizational workflows.
• Practical sessions focusing on configuration, governance, and user adoption best practices.

Customization Options

• We can tailor examples, governance checklists, and hands-on labs to align with your organization's specific policies and environment.

Microsoft 365 offers a robust array of tools for developing enterprise-grade knowledge management systems, integrating SharePoint, Teams, Power Automate, and Power BI to effectively organize, unify, and visualize organizational information. This course examines the design of dynamic intranet dashboards, the linking of diverse data sources, and the implementation of structured workflows to foster collaboration and knowledge sharing across teams.

This live, instructor-led training (available online or onsite) is designed for advanced professionals seeking to build and oversee complex knowledge management frameworks using Microsoft 365 solutions.

Upon completion of this training, participants will be capable of:

• Designing advanced knowledge management systems leveraging Microsoft 365 tools.
• Constructing interconnected SharePoint sites and Teams channels to facilitate information exchange.
• Automating content workflows via Power Automate.
• Developing Power BI dashboards to visualize knowledge assets and generate reports.
• Enhancing governance, access control, and version management within shared repositories.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical implementation.
• Hands-on configuration within a live Microsoft 365 environment.

Customization Options

• To arrange a tailored training session for this course, please reach out to us.

Microsoft Intune is a cloud-based endpoint management solution that enables organizations to securely manage users, devices, and applications. It provides comprehensive tools for configuration, compliance, and protection across Windows, macOS, iOS, and Android environments.

This instructor-led, live training (online or onsite) is aimed at intermediate-level to advanced-level IT professionals who wish to deploy, configure, and manage enterprise devices using Microsoft Intune and related Microsoft 365 technologies.

By the end of this training, participants will be able to:

• Implement and manage Microsoft Intune for endpoint management.
• Configure device enrollment, compliance, and security policies.
• Deploy and protect enterprise applications using Intune.
• Integrate Intune with Microsoft 365, Entra ID, and Defender for Endpoint for unified management.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 offers a comprehensive suite of integrated productivity tools that facilitate collaboration, provide data-driven insights, and automate workflows through applications such as Excel, Word, PowerPoint, Outlook, and Copilot.

This instructor-led live training (available online or onsite) is designed for intermediate-level professionals who aim to master Microsoft 365 tools and AI-powered features to enhance decision-making, communication, and organizational efficiency.

Upon completion of this training, participants will be able to:

• Utilize advanced Excel techniques and automation tools to support business and leadership decisions.
• Develop impactful PowerPoint presentations by applying storytelling and data visualization strategies.
• Create, format, and collaborate on professional documents in Word with assistance from Copilot.
• Boost productivity and time management by leveraging Outlook and AI-driven features across Microsoft 365.

Format of the Course

• Interactive lectures and discussions.
• Hands-on exercises and scenario-based practice.
• Practical application of Microsoft 365 tools in a live-lab environment.

Course Customization Options

• To request customized training for this course, please contact us to make arrangements.

Microsoft To Do is a cloud-based task management application designed to help individuals and teams organize, prioritize, and manage tasks across devices with seamless integration into Microsoft 365.

This instructor-led, live training (available online or onsite) is aimed at beginner to intermediate-level professionals who wish to leverage Microsoft To Do not only for personal productivity but also as a powerful collaborative tool integrated with Microsoft 365 applications.

Learning Objectives

By the end of this training, participants will be able to:

• Set up and configure Microsoft To Do across devices and integrate it with Microsoft 365.
• Create, organize, and prioritize tasks and lists for both personal and team use.
• Collaborate effectively by sharing lists, assigning tasks, and monitoring progress.
• Enhance workflows by using Microsoft To Do alongside Outlook, Teams, and Planner.
• Apply productivity best practices and advanced techniques for long-term adoption.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises and guided labs.
• Practical team collaboration simulations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft To Do is a cloud-based task management application designed to help individuals and teams organize, prioritize, and manage tasks across devices with seamless integration into Microsoft 365.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to use Microsoft To Do to manage tasks effectively, boost productivity, and collaborate better with teams.

By the end of this training, participants will be able to:

• Set up and configure Microsoft To Do for personal and team use.
• Create, organize, and prioritize tasks efficiently.
• Integrate To Do with Outlook, Teams, and other Microsoft 365 tools.
• Apply productivity best practices using To Do features.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft System Center Data Protection Manager (DPM) serves as Microsoft’s enterprise-grade solution for backup and recovery, designed to safeguard critical workloads such as file servers, databases, and virtual machines.

This instructor-led training, available both online and onsite, is tailored for intermediate IT professionals looking to deploy, configure, and manage DPM to ensure data protection and business continuity.

Upon completing this training, participants will be equipped to:

• Install and configure DPM servers and agents.
• Establish and manage protection groups.
• Execute backup and recovery procedures.
• Integrate DPM with other disaster recovery frameworks.

Course Format

• Engaging lectures and interactive discussions.
• Extensive hands-on exercises and practice sessions.
• Live implementation within a simulated lab environment.

Customization Options

• For customized training arrangements, please contact us directly.

This instructor-led, live training in Belgrade (online or onsite) is designed for business users at a beginner to intermediate level who aim to improve their productivity and digital collaboration using Microsoft Teams, OneDrive, and Outlook.

By the end of this training, participants will be able to:

• Effectively create, manage, and utilize teams and channels within Microsoft Teams.
• Utilize tags, mentions, and app integrations in Teams to optimize communication flow.
• Store, organize, and securely share files in OneDrive by adhering to best practices.
• Retrieve documents via version history and engage in real-time file collaboration.
• Employ Outlook for advanced email management and shared calendar scheduling.

This instructor-led live training in Belgrade (online or onsite) is designed for beginner to intermediate users who want to improve team productivity and streamline daily workflows using Outlook, OneDrive, Teams, Planner, and Forms.

By the end of this training, participants will be able to:

• Organize and manage communication effectively with Outlook.
• Store, share, and collaborate on files using OneDrive.
• Conduct meetings, chats, and team collaboration with Microsoft Teams.
• Plan and track tasks efficiently using Microsoft Planner.
• Create and analyze online surveys and quizzes with Microsoft Forms.

Microsoft Exchange Server serves as a robust messaging platform, delivering comprehensive email, calendar, contact, and task management capabilities.

This instructor-led live training, available either online or onsite, is designed for intermediate-level IT professionals seeking to master the installation, configuration, management, and troubleshooting of Microsoft Exchange Server environments.

Upon completion of this training, participants will be capable of:

• Installing and configuring Microsoft Exchange Server.
• Implementing disaster recovery protocols and anti-malware safeguards.
• Configuring message transport and executing migration to Exchange Online.
• Troubleshooting technical issues and ensuring high server availability.

Course Format

• Interactive lectures and group discussions.
• Extensive exercises and practical drills.
• Hands-on implementation within a live-lab environment.

Customization Options

• To arrange a customized training session for this course, please contact us directly.

Microsoft OneNote serves as a digital notebook application designed for organizing, sharing, and collaborating on information across teams and devices.

This instructor-led, live training (available online or onsite) is designed for professionals with limited or emerging experience in OneNote who manage or coordinate digital information and wish to use Microsoft OneNote effectively to organize notes, coordinate team knowledge, and enhance collaborative workflows.

By the end of this training, participants will be able to:

• Organize personal and team notes using notebooks, sections, and pages.
• Share and collaborate in real-time on OneNote content.
• Embed and link files, emails, and meeting notes into a unified workspace.
• Integrate OneNote with Microsoft 365 apps like Teams, Outlook, and Planner.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Microsoft OneNote in sample collaboration scenarios.
• Guided exercises focused on note-taking, content organization, and teamwork.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Belgrade (online or onsite) is aimed at beginner-level leadership teams who wish to effectively manage and coordinate tasks using Microsoft Planner and its related tools, leading to enhanced productivity and collaboration across the organization.

By the end of this training, participants will be able to:

• Effectively create, manage, and track tasks and projects using Microsoft Planner, enhancing team coordination and project visibility.
• Organize and prioritize individual tasks, share task lists, and collaborate on tasks using Microsoft To Do.
• Utilize Microsoft Loop components for real-time collaboration, integrating them seamlessly into projects and meetings, and enhancing communication and information sharing among team members.
• Design and manage custom lists tailored to specific project needs, automate workflows, and integrate Lists with other Microsoft 365 tools for more efficient task tracking.

This instructor-led, live training in Belgrade (online or onsite) is aimed at beginner-level business professionals who wish to gain the skills necessary to utilize Teams, Word, and Excel effectively in a management context.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of Microsoft 365
• Navigate and utilize Microsoft Teams for communication, collaboration, and project management.
• Develop proficiency in creating, formatting, and managing Word documents.
• Use Excel for data entry, manipulation, and analysis.
• Explore how to integrate Microsoft 365 applications for seamless workflows.

This course covers various methods and best practices aligned with business and technical requirements for modeling, visualizing, and analyzing data using Power BI. It demonstrates how to access and process data from diverse sources, including both relational and non-relational databases. Additionally, the course explores implementing robust security standards and policies across the Power BI ecosystem, covering datasets and groups. It also addresses the management and deployment of reports and dashboards for effective sharing and content distribution.

Microsoft System Center Operations Manager (SCOM) serves as a comprehensive monitoring solution designed to guarantee the availability, performance, and reliability of IT services across various datacenters and applications.

This instructor-led live training, available either online or onsite, targets intermediate-level IT professionals seeking to deploy, configure, and manage SCOM for enterprise-level monitoring and alerting capabilities.

Upon completion of this training, participants will be equipped to:

• Install and configure System Center Operations Manager.
• Establish monitoring rules, alerts, and reports.
• Integrate SCOM with other components of the System Center suite.
• Troubleshoot and enhance performance within monitored environments.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical sessions.
• Hands-on implementation in a live laboratory environment.

Course Customization Options

• To arrange customized training for this course, please contact us to discuss your specific needs.

This live, instructor-led training in Belgrade (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Manage Microsoft 365 security services such as Microsoft Secure Score, Exchange Online Protection, Safe Attachments, and Safe Links.
• Implement compliance solutions using Microsoft Purview, data loss prevention, and sensitivity labels.

This instructor-led, live training in Belgrade (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Apply best practices for Microsoft 365 administration and security.

This instructor-led, live training in Belgrade (online or onsite) is aimed at intermediate-level system administrators who wish to effectively deploy, manage, and troubleshoot Hyper-V environments.

By the end of this training, participants will be able to:

• Understand virtualization concepts and configure Hyper-V.
• Create and manage virtual machines, VM storage, and networking.
• Utilize advanced Hyper-V features and secure Hyper-V environments.
• Monitor and optimize Hyper-V performance.

This instructor-led live training in Belgrade (offered online or onsite) is intended for anyone looking to master Microsoft OneNote for effective note management and improved productivity.

By the end of the program, participants will be able to:

• Grasp the core features and functionality of OneNote.
• Create, organize, and edit notes efficiently using OneNote.
• Integrate notes with other applications to streamline processes.

About This Course

This course provides students with the necessary skills to deploy and configure System Center 2012 R2 Operations Manager. Through practical labs, students will learn how to:

• Architect and implement a System Center 2012 R2 Operations Manager Management Group.

• Upgrade and migrate from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Grasp the core elements of Management Packs, such as Object Discoveries, Rules, Monitors, Targeting, and Run As Accounts and Profiles, including how to author them.

• Configure fabric and application monitoring within System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources like networking, storage, and compute.

• Set up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Implement end-to-end service monitoring, incorporating synthetic transactions and Distributed Application Diagrams.

• Configure Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to visualize key performance and availability metrics.

• Customize the Operations Manager Console to address the specific needs of various application support teams.

• Integrate Operations Manager with other System Center 2012 R2 components and extend monitoring to cover essential business processes and procedures.

• Troubleshoot an Operations Manager Management Group and execute disaster recovery procedures, including database and management server recovery.

• Utilize new features in System Center 2012 R2, such as Integration with System Center Advisor, Integration with Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience Profile

The primary audience for this course includes cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring, and operating it within their cloud or datacenter environments. The secondary audience consists of cloud and datacenter administrators already familiar with Operations Manager who wish to upgrade their skills to include the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform using Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Execute various Agent deployment methods with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Pack Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Configure dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe how to use new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

About This Course

This 3-day instructor-led training course is designed for IT professionals responsible for administering, configuring, and operating Office 365 services within hybrid environments, where a portion of the infrastructure remains on-premises. The curriculum also covers the management of identities, authentication mechanisms, and supporting technologies essential for Office 365. Participants will develop the skills necessary to administer and troubleshoot an Office 365 tenant, focusing on core services such as Exchange Online, SharePoint Online, and Skype for Business. Additionally, the course addresses Azure-based services including Azure Multi-Factor Authentication (MFA), Azure Active Directory Identity Protection, and Azure Active Directory Privileged Identity Management, all viewed through the lens of hybrid integration. Attendees will gain comprehensive knowledge on leveraging Office 365 services for both cloud-based and on-premises resources.

At Course Completion

• Describe Office 365 administration tools and licensing options.
• Deploy and configure directory synchronization in an Office 365 deployment.
• Plan hybrid configuration with Exchange Server and Exchange Online.
• Perform an Exchange Server hybrid configuration deployment.
• Describe and deploy Skype for Business and Teams in a hybrid deployment.
• Deploy SharePoint and OneDrive for Business in a hybrid environment.
• Describe and deploy various authentication methods in a hybrid Office 365 deployment.

About This Course

This three-day, instructor-led course is designed for individuals aiming to transition into a database professional role or whose current responsibilities are expanding to include database management. The curriculum covers essential database concepts, such as various database types, database languages, and design principles.

Audience Profile

The primary audience for this training consists of professionals who are either moving into a database-focused role or whose job scope is broadening to encompass database technologies.

At Course Completion

Upon finishing this course, students will be able to:
• Explain core database concepts within the context of SQL Server 2016
• Discuss the database languages utilized in SQL Server 2016
• Explain data modelling techniques
• Describe normalization and denormalization strategies
• Detail relationship types and their impact on database design
• Explain how database design influences performance
• Identify commonly used database objects

About This Course

This is a three-day Instructor-Led Training (ILT) program designed to meet the requirements of IT professionals involved in administering, configuring, troubleshooting, and operating Office 365 services. The course covers essential identities, dependencies, prerequisites, and supporting technologies. It emphasizes the skills necessary to manage and troubleshoot the Office 365 tenant and key services, including Exchange Online, SharePoint Online, and Teams. Additionally, the curriculum addresses security and compliance features within Office 365.

Audience Profile

This course is intended for IT professionals and system administrators seeking to master administration and troubleshooting techniques in Office 365. Participants should possess a minimum of three years of experience in their respective domains, particularly in system administration, network administration, and messaging.

At Course Completion

Upon completing this course, students will be able to:

• Describe Office 365 services.
• Administer Office 365 using the Microsoft 365 admin center and Office 365 services admin centers.
• Administer and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security in Office 365.

About This Course

This five-day program equips you with the necessary knowledge and skills to plan and administer a Microsoft SharePoint 2016 environment. Participants will learn how to deploy, administer, and troubleshoot their SharePoint infrastructure. Additionally, the course offers guidelines, best practices, and key considerations to help you optimize your SharePoint deployment.

This course serves as the first in a sequence of two designed for IT professionals and aligns with the SharePoint 2016 IT Pro certification path.

Audience Profile

The course is designed for experienced IT professionals interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud.

Participants typically have more than one year of hands-on experience* with planning and maintaining SharePoint, along with two years’ experience with core supporting technologies, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience, with SharePoint Online.
• Has broad familiarity with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space that includes document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

This course provides IT professionals with the knowledge needed to administer and support Exchange Server. Participants will learn how to install and configure Exchange Server, as well as manage mail recipients and public folders, including performing bulk operations via the Exchange Management Shell. The curriculum also addresses client connectivity, message transport and hygiene, and the deployment of highly available Exchange Server environments. Additionally, students will learn to implement disaster recovery solutions. Finally, the course covers the maintenance and monitoring of an Exchange Server deployment, along with the administration of Exchange Online within an Office 365 environment.

After completing this course, students will be able to:

• Deploy Exchange Server.
• Plan and configure storage for Exchange Server.
• Create and manage various recipient objects in Exchange Server.
• Perform recipient management and Exchange server management tasks by using Exchange Server cmdlets.
• Deploy Client Access services in Exchange Server.
• Manage high availability in Exchange Server.
• Implement disaster recovery for Exchange Server.
• Configure and manage message transport in Exchange Server.
• Configure message security in Exchange Server.
• Monitor and troubleshoot Exchange Server.
• Configure Exchange Server role-based access control permissions and configure audit logging for both administrators and users.
• Implement and manage integration with Exchange Online.

About This Course

This course equips experienced Exchange Server administrators with the expertise needed to design and implement a robust Exchange Server messaging infrastructure. It covers the design and configuration of advanced deployment components, including site resiliency, enhanced security, compliance, archiving, and discovery solutions. Additionally, it addresses coexistence with other Exchange organizations or Exchange Online, as well as migration strategies from older Exchange Server versions. The curriculum provides essential guidelines, best practices, and strategic considerations to help optimize Exchange Server deployments.

Audience Profile

This course is intended for IT professionals, such as experienced messaging administrators, messaging architects, and consultants. It is designed for individuals in enterprise environments responsible for designing and deploying Exchange Server solutions, including those that include previous versions of Exchange Server or Exchange Online. Students are expected to have prior experience with Exchange Server 2019 or earlier versions.

At Course Completion

Upon completing this course, students will be able to:

• Plan Exchange Server deployments effectively.
• Plan and deploy Exchange Server hardware, virtualization, mailbox databases, and public folders.
• Plan message transport within Exchange Server.
• Plan and deploy Client Access services in Exchange Server.
• Design and implement a highly available Exchange Server environment.
• Maintain Exchange Server using Managed Availability and Desired State Configuration (DSC).
• Plan messaging security and design/implement Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS in Exchange Server.
• Design and implement message retention and archiving strategies.
• Design and implement data loss prevention policies, In-Place Hold, and eDiscovery.
• Design and implement messaging coexistence across Exchange Server organizations.
• Plan and execute upgrades from previous versions of Exchange Server to Exchange Server 2019.
• Plan a hybrid Exchange deployment.

About This Course

This five-day, practical training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

After completing this course in Belgrade, students will be able to:

• Understand Operating System Configurations
• Install and Upgrade Client Systems
• Manage Applications
• Manage Files and Folders
• Manage Devices
• Understand Operating System Maintenance

This 5-day Microsoft Official Course provides hands-on instruction and practice for administering Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2. You will acquire the necessary skills to enhance the management and protection of data access and information, simplify the deployment and administration of your identity infrastructure, and deliver more secure data access. The curriculum covers configuring key Active Directory features, including Active Directory Domain Services (AD DS), Group Policy, Dynamic Access Control (DAC), Work Folders, Work Place Join, Certificate Services, Rights Management Services (RMS), Federation Services, and the integration of on-premise environments with cloud-based technologies like Windows Azure Active Directory. Throughout the course, you will engage in practical exercises within a virtual lab environment.

Audience:

This course is designed for Information Technology (IT) Professionals who possess Active Directory Domain Services (AD DS) experience and seek a comprehensive course to further develop their knowledge and skills using Access and Information Protection technologies in Windows Server 2012 and Windows Server 2012 R2. Typical participants include:

• AD DS Administrators aiming to advance their skills in the latest Access and Information Protection technologies with Windows Server 2012 and Windows Server 2012 R2.
• System or Infrastructure administrators with foundational AD DS experience who wish to build upon their core knowledge and cross-train into advanced Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2.
• IT Professionals who have completed the 10967A: Fundamentals of a Windows Server Infrastructure course and want to expand their Active Directory expertise.

This course equips IT Professionals with the skills to configure advanced Windows Server services utilizing on-premises, hybrid, and cloud technologies. Participants will learn to leverage Azure's hybrid capabilities, migrate virtual and physical server workloads to Azure IaaS, and secure Azure VMs running Windows Server. Additionally, the curriculum covers high availability, troubleshooting, and disaster recovery tasks. Key administrative tools and technologies highlighted include Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.

About This Course

This course covers the essential methods and best practices aligned with business and technical needs for modeling, visualizing, and analyzing data using Power BI. It demonstrates how to access and process data from diverse sources, including both relational and non-relational databases. Participants will also learn to implement robust security standards and policies across the Power BI ecosystem, covering datasets and groups, as well as how to manage, deploy, and distribute reports and dashboards.

Audience Profile

This course is designed for data professionals and business intelligence practitioners seeking to master data analysis with Power BI. It is also ideal for report developers who visualize data from cloud-based and on-premises data platform technologies.

Skills gained

• Ingest, clean, and transform data
• Model data for performance and scalability
• Design and create reports for data analysis
• Apply and perform advanced report analytics
• Manage and share report assets

This five-day course outlines the utilization of Configuration Manager and its associated site systems to efficiently manage network resources. Participants will gain proficiency in daily management tasks, including the administration of applications, client health, hardware and software inventory, operating system deployment, and software updates via Configuration Manager.

Additionally, the course covers the optimization of System Center Endpoint Protection, compliance management, and the creation of management queries and reports. In combination with Microsoft Official Course 20703-2A, this training assists certification candidates in preparing for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

This five day instructor-led course provides students with the knowledge and skills to install and configure System Center 2012 Operations Manager. In addition this class will prepare the student for managing their 2012 Operations Manager infrastructure.

About This Course

This course equips students with the knowledge and skills necessary to support and configure Windows 10 desktops within an organizational setting. Learners will develop essential competencies, including the installation, customization, and updating of the Windows 10 operating system. The curriculum covers the management of storage, files, and devices, as well as the configuration of network connectivity for Windows 10. Additionally, students will gain insights into securing the Windows 10 OS and protecting data on devices. The course concludes with strategies for managing and troubleshooting Windows 10.

Audience Profile

This exam is designed for IT professionals responsible for the installation, configuration, and maintenance of Windows 10 core services. Candidates are expected to have familiarity with enterprise scenarios and cloud-integrated services.

At Course Completion

Upon completing this course, learners will be able to:

• Install and customize Windows 10.
• Configure Windows updates.
• Set up devices and drivers for Windows.
• Configure storage settings for Windows.
• Configure network and remote management settings in Windows.
• Set up and manage browsers and applications in Windows.
• Configure account access and authentication mechanisms.
• Set up file and folder permissions.
• Explain methods for securing Windows 10, identifying common threats and mitigation strategies.
• Troubleshoot Windows and application installations.
• Troubleshoot hardware and driver issues.
• Troubleshoot file-related problems and perform recovery procedures.

About This Course

In this course, students will learn how to plan and implement an operating system deployment strategy using modern deployment methods, as well as how to implement an update strategy. Students will be introduced to key components of modern management and co-management strategies. This course also covers what it takes to incorporate Microsoft Intune into your organization. Students will also learn about methods for deployment and management of apps and browser-based applications. Students will be introduced to the key concepts of security in modern management including authentication, identities, access, and compliance policies. Students will be introduced to technologies such Azure Active Directory, Azure Information Protection and Windows Defender Advanced Threat Protection, as well as how to leverage them to protect devices and data.

Audience Profile

The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.

The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

At Course Completion

After completing this course, learners should be able to:

• Plan, develop, and implement an Operating System deployment, upgrade, and update strategy.
• Understand the benefits and methods of co-management strategies.
• Plan and implement device enrollment and configuration.
•  Manage and deploy applications and plan a mobile application management strategy.
•  Manage users and authentication using Azure AD and Active Directory DS.
•  Describe and implement methods used to protect devices and data.

This five-day instructor-led training (ILT) course is designed to meet the needs of IT professionals involved in evaluating, planning, deploying, and managing Microsoft Office 365 services, including their identities, dependencies, requirements, and supporting technologies. The curriculum focuses on the skills needed to establish an Office 365 tenant, including federation with existing user identities, as well as the abilities required to maintain the tenant and support its users.

This course is tailored for IT professionals tasked with planning, configuring, and managing an Office 365 environment. Attendees are expected to possess a comprehensive understanding of various on-premises technologies, such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should have a general grasp of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

Upon completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and develop a pilot deployment plan.
• Manage Office 365 users, groups, and licenses, and set up delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams.
• Plan and configure Microsoft SharePoint Online.
• Plan and configure Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

About This Course

This five-day instructor-led training (ILT) is designed to meet the needs of IT professionals involved in evaluating, planning, deploying, and operating Microsoft Office 365 services. The curriculum covers essential topics such as identities, dependencies, requirements, and supporting technologies. Participants will acquire the necessary skills to set up an Office 365 tenant, including federating with existing user identities, as well as the expertise required to sustain the tenant and support its users.

Audience Profile

This course is intended for IT professionals responsible for planning, configuring, and managing an Office 365 environment. Attendees are expected to possess a solid understanding of several on-premises technologies, including Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, a general familiarity with Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server is recommended.

At Course Completion

Upon finishing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and design a pilot deployment.
• Manage Office 365 users, groups, and licenses, and set up delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams.
• Plan and configure Microsoft SharePoint Online.
• Plan and configure Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

Explore the fundamentals of Office 365 administration, covering essential Office 365 components, strategies for migrating an organization to Office 365, configuration procedures, and methods for managing Office 365 ProPlus deployment processes.

Audience profile

This training is intended for individuals aiming to become Microsoft 365 Enterprise Administrators who have already completed one of the Microsoft 365 role-based administrator certification paths.

Key skills acquired

• Comprehensive overview of Office 365
• Strategies for migrating an organization to Office 365
• Techniques for configuring Office 365
• Methods for managing Office 365 ProPlus deployments

This three-day, instructor-led program is designed for professionals transitioning from previous SQL Server versions, offering a comprehensive introduction to the innovations in SQL Server 2016.

Learning Outcomes

• Identify the core capabilities and architecture of SQL Server 2016
• Explore new and improved performance features in SQL Server
• Examine advanced security enhancements in SQL Server
• Understand updates regarding SQL Server Availability and Scalability
• Analyze advancements in reporting and Power BI within SQL Server 2016
• Discover improved data access mechanisms
• Evaluate new and enhanced OL functionalities in SQL Server
• Explore novel cloud capabilities in SQL Server

This five-day instructor-led course equips students with the knowledge and skills necessary to maintain a Microsoft SQL Server 2014 database. The curriculum concentrates on teaching participants how to utilize SQL Server 2014 product features and tools specifically related to database maintenance.

Note: This course is intended for customers interested in learning about SQL Server 2012 or SQL Server 2014. It covers the new features in SQL Server 2014, as well as the critical capabilities across the SQL Server data platform.

This five-day program is tailored for IT professionals who possess prior experience with Windows Server. It is designed for those tasked with managing storage and compute resources using Windows Server 2016, helping them comprehend the scenarios, requirements, and available storage and compute options relevant to Windows Server 2016.

This five-day, instructor-led course equips learners with the essential networking competencies needed to deploy and support Windows Server 2016 across most enterprise environments. The curriculum explores IP fundamentals, remote access technologies, and more complex topics such as Software Defined Networking.

In this five-day instructor-led program, IT professionals learn how to deploy and configure Active Directory Domain Services (AD DS) within a distributed environment. The course covers the implementation of Group Policy, backup and restore procedures, and the monitoring and troubleshooting of Active Directory-related issues on Windows Server 2016. Additionally, students learn how to deploy other Active Directory server roles, such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

In this five-day, instructor-led course in Belgrade, IT professionals learn how to strengthen the security of the IT infrastructure they manage. The course starts by highlighting the critical need to assume that network breaches have already occurred. It then teaches you how to safeguard administrative credentials and rights, ensuring that administrators can perform only the necessary tasks at the appropriate times.

This five-day, instructor-led program equips professionals responsible for administering and maintaining SQL Server databases with the essential knowledge and skills needed to manage an SQL server database infrastructure. It is also beneficial for application developers who build solutions that retrieve content from SQL Server databases.

This course equips students with the skills necessary to provision SQL Server databases, whether on-premises or in SQL Azure.

This one-day course is tailored for SharePoint team members and end users who need to understand how to leverage the team collaboration, document management, and social capabilities of Microsoft SharePoint 2016. The class includes live, interactive inline labs where students engage with SharePoint and collaborate with fellow participants.

Skills gained

• Navigate SharePoint sites.
• Manage content in lists and libraries.
• Create and edit Alerts.
• Collaborate using Tasks lists, Calendars and Document libraries.
• Work with libraries, including upload, download, editing, content approval, check out/in and versioning.
• Use the SharePoint social features.
• Use OneDrive for Business.

About the training

This workshop is designed for new users of the Office 365 platform and for those looking to refresh their understanding of its capabilities. It allows participants to become familiar with the platform's functionalities and services, enabling them to start working in this new environment effectively.

Purpose of the training

To enhance efficiency in collaborating with other users and provide greater control over the documents used within the company.

How will Microsoft 365 improve your work?

Upon completing the training, participants will be able to utilize lists and libraries, manage shared calendars and contacts, and create and customize workspaces for documents and meetings. You will learn how to publish documents and information with change history tracking to build a robust knowledge base.

Where will you apply this acquired knowledge?

Utilizing the Office 365 platform will undoubtedly enhance the operations of your entire organization. You will increase the efficiency of reporting and collaborative work within the company, while also experiencing improved comfort when accessing data.

What will you learn?

You will gain the ability to work in an optimal environment that supports group collaboration. You will learn how to effectively manage documents and their associated workflows.

The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.

This five-day, instructor-led course is tailored for IT professionals who already possess some familiarity with Windows Server. It targets individuals tasked with managing identity, networking, storage, and computing resources using Windows Server 2019, helping them grasp the relevant scenarios, requirements, and available options. The curriculum equips IT staff with the core administrative competencies necessary to deploy and support Windows Server 2019 in most organizational environments.

This course provides instruction on the fundamentals of Microsoft's proprietary dialect of the standard SQL language: Transact-SQL. The curriculum covers both querying and modifying data within relational databases hosted on Microsoft SQL Server-based systems, such as Microsoft SQL Server, Azure SQL Database, and Azure Synapse Analytics.