Microsoft 365 Productivity Tools: Teams, OneDrive, and Outlook Training Course

About This Course

This course provides students with the necessary skills to deploy and configure System Center 2012 R2 Operations Manager. Through practical labs, students will learn how to:

• Architect and implement a System Center 2012 R2 Operations Manager Management Group.

• Upgrade and migrate from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Grasp the core elements of Management Packs, such as Object Discoveries, Rules, Monitors, Targeting, and Run As Accounts and Profiles, including how to author them.

• Configure fabric and application monitoring within System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources like networking, storage, and compute.

• Set up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Implement end-to-end service monitoring, incorporating synthetic transactions and Distributed Application Diagrams.

• Configure Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to visualize key performance and availability metrics.

• Customize the Operations Manager Console to address the specific needs of various application support teams.

• Integrate Operations Manager with other System Center 2012 R2 components and extend monitoring to cover essential business processes and procedures.

• Troubleshoot an Operations Manager Management Group and execute disaster recovery procedures, including database and management server recovery.

• Utilize new features in System Center 2012 R2, such as Integration with System Center Advisor, Integration with Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience Profile

The primary audience for this course includes cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring, and operating it within their cloud or datacenter environments. The secondary audience consists of cloud and datacenter administrators already familiar with Operations Manager who wish to upgrade their skills to include the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform using Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Execute various Agent deployment methods with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Pack Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Configure dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe how to use new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

About This Course

This 3-day instructor-led training course is designed for IT professionals responsible for administering, configuring, and operating Office 365 services within hybrid environments, where a portion of the infrastructure remains on-premises. The curriculum also covers the management of identities, authentication mechanisms, and supporting technologies essential for Office 365. Participants will develop the skills necessary to administer and troubleshoot an Office 365 tenant, focusing on core services such as Exchange Online, SharePoint Online, and Skype for Business. Additionally, the course addresses Azure-based services including Azure Multi-Factor Authentication (MFA), Azure Active Directory Identity Protection, and Azure Active Directory Privileged Identity Management, all viewed through the lens of hybrid integration. Attendees will gain comprehensive knowledge on leveraging Office 365 services for both cloud-based and on-premises resources.

At Course Completion

• Describe Office 365 administration tools and licensing options.
• Deploy and configure directory synchronization in an Office 365 deployment.
• Plan hybrid configuration with Exchange Server and Exchange Online.
• Perform an Exchange Server hybrid configuration deployment.
• Describe and deploy Skype for Business and Teams in a hybrid deployment.
• Deploy SharePoint and OneDrive for Business in a hybrid environment.
• Describe and deploy various authentication methods in a hybrid Office 365 deployment.

About This Course

This three-day, instructor-led course is designed for individuals aiming to transition into a database professional role or whose current responsibilities are expanding to include database management. The curriculum covers essential database concepts, such as various database types, database languages, and design principles.

Audience Profile

The primary audience for this training consists of professionals who are either moving into a database-focused role or whose job scope is broadening to encompass database technologies.

At Course Completion

Upon finishing this course, students will be able to:
• Explain core database concepts within the context of SQL Server 2016
• Discuss the database languages utilized in SQL Server 2016
• Explain data modelling techniques
• Describe normalization and denormalization strategies
• Detail relationship types and their impact on database design
• Explain how database design influences performance
• Identify commonly used database objects

About This Course

This is a three-day Instructor-Led Training (ILT) program designed to meet the requirements of IT professionals involved in administering, configuring, troubleshooting, and operating Office 365 services. The course covers essential identities, dependencies, prerequisites, and supporting technologies. It emphasizes the skills necessary to manage and troubleshoot the Office 365 tenant and key services, including Exchange Online, SharePoint Online, and Teams. Additionally, the curriculum addresses security and compliance features within Office 365.

Audience Profile

This course is intended for IT professionals and system administrators seeking to master administration and troubleshooting techniques in Office 365. Participants should possess a minimum of three years of experience in their respective domains, particularly in system administration, network administration, and messaging.

At Course Completion

Upon completing this course, students will be able to:

• Describe Office 365 services.
• Administer Office 365 using the Microsoft 365 admin center and Office 365 services admin centers.
• Administer and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security in Office 365.

About This Course

This five-day program equips you with the necessary knowledge and skills to plan and administer a Microsoft SharePoint 2016 environment. Participants will learn how to deploy, administer, and troubleshoot their SharePoint infrastructure. Additionally, the course offers guidelines, best practices, and key considerations to help you optimize your SharePoint deployment.

This course serves as the first in a sequence of two designed for IT professionals and aligns with the SharePoint 2016 IT Pro certification path.

Audience Profile

The course is designed for experienced IT professionals interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud.

Participants typically have more than one year of hands-on experience* with planning and maintaining SharePoint, along with two years’ experience with core supporting technologies, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience, with SharePoint Online.
• Has broad familiarity with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space that includes document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This course equips experienced Exchange Server administrators with the expertise needed to design and implement a robust Exchange Server messaging infrastructure. It covers the design and configuration of advanced deployment components, including site resiliency, enhanced security, compliance, archiving, and discovery solutions. Additionally, it addresses coexistence with other Exchange organizations or Exchange Online, as well as migration strategies from older Exchange Server versions. The curriculum provides essential guidelines, best practices, and strategic considerations to help optimize Exchange Server deployments.

Audience Profile

This course is intended for IT professionals, such as experienced messaging administrators, messaging architects, and consultants. It is designed for individuals in enterprise environments responsible for designing and deploying Exchange Server solutions, including those that include previous versions of Exchange Server or Exchange Online. Students are expected to have prior experience with Exchange Server 2019 or earlier versions.

At Course Completion

Upon completing this course, students will be able to:

• Plan Exchange Server deployments effectively.
• Plan and deploy Exchange Server hardware, virtualization, mailbox databases, and public folders.
• Plan message transport within Exchange Server.
• Plan and deploy Client Access services in Exchange Server.
• Design and implement a highly available Exchange Server environment.
• Maintain Exchange Server using Managed Availability and Desired State Configuration (DSC).
• Plan messaging security and design/implement Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS in Exchange Server.
• Design and implement message retention and archiving strategies.
• Design and implement data loss prevention policies, In-Place Hold, and eDiscovery.
• Design and implement messaging coexistence across Exchange Server organizations.
• Plan and execute upgrades from previous versions of Exchange Server to Exchange Server 2019.
• Plan a hybrid Exchange deployment.

About This Course

This five-day, practical training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

After completing this course in Serbia, students will be able to:

• Understand Operating System Configurations
• Install and Upgrade Client Systems
• Manage Applications
• Manage Files and Folders
• Manage Devices
• Understand Operating System Maintenance

This 5-day Microsoft Official Course provides hands-on instruction and practice for administering Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2. You will acquire the necessary skills to enhance the management and protection of data access and information, simplify the deployment and administration of your identity infrastructure, and deliver more secure data access. The curriculum covers configuring key Active Directory features, including Active Directory Domain Services (AD DS), Group Policy, Dynamic Access Control (DAC), Work Folders, Work Place Join, Certificate Services, Rights Management Services (RMS), Federation Services, and the integration of on-premise environments with cloud-based technologies like Windows Azure Active Directory. Throughout the course, you will engage in practical exercises within a virtual lab environment.

Audience:

This course is designed for Information Technology (IT) Professionals who possess Active Directory Domain Services (AD DS) experience and seek a comprehensive course to further develop their knowledge and skills using Access and Information Protection technologies in Windows Server 2012 and Windows Server 2012 R2. Typical participants include:

• AD DS Administrators aiming to advance their skills in the latest Access and Information Protection technologies with Windows Server 2012 and Windows Server 2012 R2.
• System or Infrastructure administrators with foundational AD DS experience who wish to build upon their core knowledge and cross-train into advanced Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2.
• IT Professionals who have completed the 10967A: Fundamentals of a Windows Server Infrastructure course and want to expand their Active Directory expertise.

About This Course

This course covers the essential methods and best practices aligned with business and technical needs for modeling, visualizing, and analyzing data using Power BI. It demonstrates how to access and process data from diverse sources, including both relational and non-relational databases. Participants will also learn to implement robust security standards and policies across the Power BI ecosystem, covering datasets and groups, as well as how to manage, deploy, and distribute reports and dashboards.

Audience Profile

This course is designed for data professionals and business intelligence practitioners seeking to master data analysis with Power BI. It is also ideal for report developers who visualize data from cloud-based and on-premises data platform technologies.

Skills gained

• Ingest, clean, and transform data
• Model data for performance and scalability
• Design and create reports for data analysis
• Apply and perform advanced report analytics
• Manage and share report assets

About This Course

This course equips students with the knowledge and skills necessary to support and configure Windows 10 desktops within an organizational setting. Learners will develop essential competencies, including the installation, customization, and updating of the Windows 10 operating system. The curriculum covers the management of storage, files, and devices, as well as the configuration of network connectivity for Windows 10. Additionally, students will gain insights into securing the Windows 10 OS and protecting data on devices. The course concludes with strategies for managing and troubleshooting Windows 10.

Audience Profile

This exam is designed for IT professionals responsible for the installation, configuration, and maintenance of Windows 10 core services. Candidates are expected to have familiarity with enterprise scenarios and cloud-integrated services.

At Course Completion

Upon completing this course, learners will be able to:

• Install and customize Windows 10.
• Configure Windows updates.
• Set up devices and drivers for Windows.
• Configure storage settings for Windows.
• Configure network and remote management settings in Windows.
• Set up and manage browsers and applications in Windows.
• Configure account access and authentication mechanisms.
• Set up file and folder permissions.
• Explain methods for securing Windows 10, identifying common threats and mitigation strategies.
• Troubleshoot Windows and application installations.
• Troubleshoot hardware and driver issues.
• Troubleshoot file-related problems and perform recovery procedures.

Explore the fundamentals of Office 365 administration, covering essential Office 365 components, strategies for migrating an organization to Office 365, configuration procedures, and methods for managing Office 365 ProPlus deployment processes.

Audience profile

This training is intended for individuals aiming to become Microsoft 365 Enterprise Administrators who have already completed one of the Microsoft 365 role-based administrator certification paths.

Key skills acquired

• Comprehensive overview of Office 365
• Strategies for migrating an organization to Office 365
• Techniques for configuring Office 365
• Methods for managing Office 365 ProPlus deployments

This five-day instructor-led course equips students with the knowledge and skills necessary to maintain a Microsoft SQL Server 2014 database. The curriculum concentrates on teaching participants how to utilize SQL Server 2014 product features and tools specifically related to database maintenance.

Note: This course is intended for customers interested in learning about SQL Server 2012 or SQL Server 2014. It covers the new features in SQL Server 2014, as well as the critical capabilities across the SQL Server data platform.

This one-day course is tailored for SharePoint team members and end users who need to understand how to leverage the team collaboration, document management, and social capabilities of Microsoft SharePoint 2016. The class includes live, interactive inline labs where students engage with SharePoint and collaborate with fellow participants.

Skills gained

• Navigate SharePoint sites.
• Manage content in lists and libraries.
• Create and edit Alerts.
• Collaborate using Tasks lists, Calendars and Document libraries.
• Work with libraries, including upload, download, editing, content approval, check out/in and versioning.
• Use the SharePoint social features.
• Use OneDrive for Business.

This five-day, instructor-led course is tailored for IT professionals who already possess some familiarity with Windows Server. It targets individuals tasked with managing identity, networking, storage, and computing resources using Windows Server 2019, helping them grasp the relevant scenarios, requirements, and available options. The curriculum equips IT staff with the core administrative competencies necessary to deploy and support Windows Server 2019 in most organizational environments.