Office 365 Administrator (authorized training MS 030) Training Course

About This Course

This is a three-day instructor-led training (ILT) course designed to meet the needs of IT professionals involved in managing, configuring, and operating Office 365 services in hybrid environments. In these environments, part of the infrastructure is hosted on-premises while the rest is in the cloud. The course covers identity management, authentication, and supporting technologies for Office 365. It focuses on the essential skills needed to administer and troubleshoot an Office 365 tenant, including key services such as Exchange Online, SharePoint Online, and Skype for Business. Additionally, it delves into services like Azure Multi-Factor Authentication (MFA), Azure Active Directory Identity Protection, and Azure Active Directory Privileged Identity Management, all from a hybrid perspective. This course also provides insights into using Office 365 services to manage both cloud and on-premises resources effectively.

At Course Completion

• Describe the administration tools and licensing options for Office 365.
• Deploy and configure directory synchronization in an Office 365 setup.
• Plan a hybrid configuration involving Exchange Server and Exchange Online.
• Execute a deployment of the Exchange Server hybrid configuration.
• Understand and deploy Skype for Business and Teams in a hybrid environment.
• Deploy SharePoint and OneDrive for Business in a hybrid setup.
• Explain and implement various authentication methods in a hybrid Office 365 deployment.

About This Course

This is a three-day Instructor Led Training (ILT) course designed to meet the needs of information technology (IT) professionals who are involved in administering, configuring, troubleshooting, and operating Office 365 services. The course covers identities, dependencies, requirements, and supporting technologies associated with Office 365. It focuses on the skills required to manage and troubleshoot an Office 365 tenant, including key services like Exchange Online, SharePoint Online, and Teams. Additionally, it delves into the security and compliance features of Office 365.

Audience Profile

This course is intended for IT professionals and system administrators who wish to learn about administration and troubleshooting techniques in Office 365. Participants should have at least three years of experience in their respective fields, ideally in areas such as system administration, network administration, and messaging.

At Course Completion

Upon completing this course, students will be able to:

• Describe the services offered by Office 365.
• Administer Office 365 using the Microsoft 365 admin center and Office 365 service admin centers.
• Manage and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise environments.
• Manage and troubleshoot compliance and security in Office 365.

About This Course

In this course, students will gain the knowledge and skills needed to plan and execute an operating system deployment strategy using modern techniques, as well as how to manage updates effectively. The curriculum introduces key components of contemporary management and co-management strategies. Additionally, it covers the integration of Microsoft Intune into organizational workflows. Students will explore various methods for deploying and managing both traditional apps and web-based applications. They will also be introduced to essential security concepts in modern management, including authentication, identity management, access control, and compliance policies. The course delves into technologies such as Azure Active Directory, Azure Information Protection, and Windows Defender Advanced Threat Protection, explaining how to use these tools to safeguard devices and data.

Audience Profile

The Modern Desktop Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment. Their duties encompass identity management, access control, policy enforcement, updates, and application deployment. The MDA works closely with the M365 Enterprise Administrator to develop and implement a device strategy that aligns with the business requirements of a modern organization.

The Modern Desktop Administrator should have a solid understanding of M365 workloads and extensive experience in deploying, configuring, and maintaining Windows 10 and non-Windows devices. The role emphasizes cloud services over on-premises management technologies.

At Course Completion

Upon completing this course, learners will be able to:

• Plan, develop, and implement an operating system deployment, upgrade, and update strategy.
• Understand the advantages and methods of co-management strategies.
• Plan and execute device enrollment and configuration.
• Manage and deploy applications, and plan a mobile application management strategy.
• Manage user authentication using Azure AD and Active Directory DS.
• Describe and implement techniques for protecting devices and data.

About This Course

This is a five-day instructor-led training (ILT) course designed to meet the needs of IT professionals involved in evaluating, planning, deploying, and operating Microsoft Office 365 services. The course covers various aspects such as identities, dependencies, requirements, and supporting technologies. It focuses on the skills necessary to set up an Office 365 tenant, including integration with existing user identities, and the skills required to maintain an Office 365 tenant and its users.

Audience Profile

This course is aimed at IT professionals responsible for planning, configuring, and managing an Office 365 environment. Participants are expected to have a broad understanding of several on-premises technologies, such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should have a general knowledge of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

At Course Completion

Upon completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and set up delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the deployment of Office 365 ProPlus.
• Plan and manage recipients and permissions in Microsoft Exchange Online.
• Plan and configure services in Exchange Online.
• Plan and configure Microsoft Teams.
• Plan and configure Microsoft SharePoint Online.
• Plan and configure Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot issues in Office 365.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

Content is a vital digital asset for every organization. In this course, you will learn how to plan, set up, and manage SharePoint Sites and OneDrive to enable modern content services that revolutionize the content lifecycle. The course delves into the structure of modern SharePoint sites, including hub sites, and provides best practices for adopting and deploying OneDrive within your organization. It also covers sharing, security, and monitoring in SharePoint and OneDrive within Microsoft 365. Additionally, you will learn how to manage user profiles and apps with appropriate permission settings. We will also discuss planning and configuring Managed Metadata, Business Connectivity Services, and search functionalities to ensure that content can be discovered, consumed, and governed across Microsoft 365.

After completing this course, students will be able to:

• Set up SharePoint Sites.
• Manage site storage limits.
• Deploy the OneDrive sync client.
• Use Group Policy to control OneDrive sync client settings.
• Manage external sharing for data in Microsoft SharePoint and OneDrive.
• Configure user profile properties.
• Manage audiences.
• Use the App Catalog to manage custom apps.
• Create and manage term groups, term sets, and terms.
• Explain the difference between modern and classic search experiences.

About This Course

The business landscape has evolved, with a growing demand for communication without collaborative barriers. Companies are seeking solutions that are cost-effective and flexible. As a result, organizations are increasingly configuring hybrid environments and migrating content to the cloud. In this course, you will learn how to deploy and configure SharePoint Server 2019, tailored to meet the demands of modern workstyles. You will also gain skills in configuring and managing various SharePoint service applications to prepare for a hybrid deployment. Additionally, you will explore how to plan and implement SharePoint hybrid scenarios that ensure a seamless user experience. Finally, you will delve into the process of designing content migration and discover the available resources and tools for migrating content to SharePoint and OneDrive within Microsoft 365.

Audience Profile

This course is designed for IT professionals who are responsible for deploying and managing on-premises SharePoint environments and are interested in implementing hybrid scenarios and migrating content to Microsoft 365.

At Course Completion

Upon completing this course, students will be able to:

• Explain the MinRole feature in SharePoint 2019.
• Detail how to install and configure SharePoint 2019.
• Implement high availability for SharePoint.
• Create a BDC Service Application instance.
• Set up the Secure Store Service application.
• Describe how to configure My Sites in SharePoint 2019.
• Outline the available SharePoint Hybrid Scenarios.
• Identify the requirements for SharePoint hybrid configuration.
• Plan for a SharePoint Server hybrid deployment.
• Develop a plan for the content migration process.
• Describe the resources and tools available during the migration process.
• Access data to be migrated using the SharePoint Migration Assessment Tool (SMAT).
• Migrate content to the cloud using the SharePoint Migration Tool (SPMT).
• Migrate content to the cloud using Migration Manager.
• Migrate content to the cloud using Mover.
• Manage and monitor the migration process.

About This Course

This course delves into three core aspects of Microsoft 365 enterprise administration: tenant and service management, Office 365 management, and identity management. In the tenant and service management section, you will explore all the essential components that need to be considered when designing your Microsoft 365 tenant. After completing this planning phase, you will learn how to set up your Microsoft 365 tenant, including configuring your organizational profile, subscription options, component services, user accounts and licenses, and security groups. Additionally, you will gain insights into managing your tenant, which involves setting up tenant roles and monitoring the health and performance of your tenant services.

Audience Profile

This course is tailored for individuals aiming to become Microsoft 365 Enterprise Admins and who have already completed one of the role-based administrator certification paths in Microsoft 365.

At Course Completion

By actively engaging in this course, you will gain knowledge in the following areas:

• Designing, configuring, and managing your Microsoft 365 tenant
• Understanding Office 365 product features
• Configuring Office 365 settings
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Setting up application and external access

About This Course

This course delves into three core aspects of Microsoft 365 enterprise administration: tenant and service management, Office 365 management, and identity management. In the tenant and service management section, you will explore all the essential components that need to be considered when designing your Microsoft 365 tenant. After completing the planning phase, you will learn how to set up your Microsoft 365 tenant, covering aspects such as organizational profiles, subscription options, component services, user accounts and licenses, and security groups. You will also gain knowledge on managing your tenant, including configuring roles and monitoring tenant health and services. With your Microsoft 365 tenant in place, you will then dive into the key elements of Office 365 management. This section starts with an overview of Office 365 product features, such as Exchange Online, SharePoint Online, Microsoft Teams, Microsoft Power Platform, additional resources, and device management. You will then focus on configuring Office client connectivity. The course continues by teaching you how to manage Microsoft 365 Apps for enterprise (formerly known as Office 365 ProPlus), from user-driven installations to centralized deployments. You will conclude this part by learning about configuring Office Telemetry and Microsoft Analytics. The final section of the course provides a detailed look at Microsoft 365 identity synchronization, focusing on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, manage synchronized identities, and implement password management using multi-factor authentication and self-service options. This section also covers implementing application and external access, including adding and managing applications in Azure Active Directory, configuring multi-tenant applications, setting up Azure AD Application Proxy, publishing on-premises apps for remote access, and designing solutions for external access. You will also receive guidance on licensing for Azure AD B2B collaboration, creating collaborative users, and troubleshooting B2B collaborations.

Audience Profile

This course is tailored for individuals aiming to become Microsoft 365 Enterprise Admins and who have already completed one of the role-based administrator certification paths in Microsoft 365.

At Course Completion

By actively engaging in this course, you will gain knowledge on the following:

• Designing, configuring, and managing your Microsoft 365 tenant
• Understanding Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

About This Course

This course delves into three core aspects of Microsoft 365 enterprise administration: security management, compliance management, and device management. In the security management section, you will explore common threat vectors and data breaches that organizations face today, and learn how Microsoft 365's security solutions mitigate these risks. You will be introduced to tools like the Microsoft Secure Score and Azure Active Directory Identity Protection. Additionally, you will gain skills in managing various Microsoft 365 security services, such as Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links. The course also covers how to use reports to monitor your organization's security health and leverage threat intelligence through the Security Dashboard and Advanced Threat Analytics. Moving on to compliance management, you will gain a comprehensive understanding of data governance in Microsoft 365. This includes data archiving and retention, Information Rights Management, Secure Multipurpose Internet Mail Extension (S/MIME), Office 365 message encryption, and data loss prevention (DLP). You will explore in-depth how to manage records in SharePoint, handle archiving and retention in Exchange, and implement retention policies through the Security and Compliance Center. The course also teaches you how to build ethical walls in Exchange Online, create DLP policies using built-in templates, customize DLP policies, protect documents with DLP policies, and create policy tips. Furthermore, you will learn how to manage data governance effectively, including troubleshooting retention policies and policy tips, handling sensitive data, implementing Azure Information Protection, and using Windows Information Protection. The course also covers advanced search and investigation techniques, such as searching for content in the Security and Compliance Center, conducting auditing log investigations, and managing advanced eDiscovery. Finally, the course provides an extensive look at Microsoft 365 device management. You will start by planning various aspects of device management, including preparing your Windows 10 devices for co-management. The transition from Configuration Manager to Intune is explained, along with the introduction of the Microsoft Store for Business and Mobile Application Management. You will then move on to implementing device management strategies, such as deploying Windows Autopilot, using Windows Analytics, and managing Mobile Device Management (MDM). This section includes detailed instructions on deploying MDM, enrolling devices in MDM, and ensuring device compliance.

Audience Profile

This course is tailored for individuals aiming to become Microsoft 365 Enterprise Administrators who have already completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively engaging in this course, you will gain knowledge and skills in:

• Microsoft 365 Security Metrics
• Microsoft 365 Security Services
• Microsoft 365 Threat Intelligence
• Data Governance in Microsoft 365
• Archiving and Retention in Office 365
• Data Governance in Microsoft 365 Intelligence
• Search and Investigations
• Device Management
• Windows 10 Deployment Strategies
• Mobile Device Management

About This Course

This is a three-day Instructor Led Training (ILT) course designed to meet the needs of information technology (IT) professionals who are involved in administering, configuring, troubleshooting, and operating Office 365 services. The course covers identities, dependencies, requirements, and supporting technologies associated with Office 365. It focuses on the skills required to manage and troubleshoot an Office 365 tenant, as well as key services such as Exchange Online, SharePoint Online, and Teams. Additionally, it delves into the security and compliance features of Office 365.

Audience Profile

This course is intended for IT professionals and system administrators who are interested in learning administration and troubleshooting techniques for Office 365. Participants should have at least three years of experience in their respective fields, ideally with a background in system administration, network administration, and messaging.

At Course Completion

After completing this course, students will be able to:

• Describe Office 365 services.
• Administer Office 365 using the Microsoft 365 admin center and Office 365 services admin centers.
• Manage and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security in Office 365.

About This Course

This course delves into the essential components of Microsoft 365 messaging administration, covering topics such as message transport, mail flow, messaging security, hygiene, compliance, infrastructure, and hybrid messaging. It is tailored for IT professionals responsible for deploying and managing the messaging infrastructure within their organization using Microsoft 365.

Audience Profile

The Messaging Administrator is tasked with deploying, configuring, managing, and troubleshooting recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Their responsibilities include overseeing message hygiene, messaging infrastructure, and hybrid configuration and migration. To ensure a secure hybrid topology that aligns with the business needs of a modern organization, the Messaging Administrator must collaborate closely with the Security Administrator and Microsoft 365 Enterprise Administrator. They should possess a practical understanding of authentication methods, licensing, and integration with Microsoft 365 applications.

At Course Completion

Upon completing this course, students will be able to:

• Configure and manage the transport pipeline effectively
• Manage and troubleshoot mail flow and transport issues efficiently
• Ensure message hygiene and compliance
• Handle authentication for messaging systems
• Set up organizational settings and sharing configurations
• Manage mobile devices in the messaging environment
• Administer role-based permissions
• Create and manage recipient objects and resources
• Plan, implement, and troubleshoot public folders
• Design a hybrid environment
• Perform mailbox migrations smoothly
• Deploy and resolve issues in a hybrid environment

In this course, you will gain the skills needed to secure user access to your organization’s resources. The curriculum covers essential topics such as user password protection, multi-factor authentication, enabling Azure Identity Protection, setting up and using Azure AD Connect, and an introduction to conditional access in Microsoft 365. You will also explore threat protection technologies designed to safeguard your Microsoft 365 environment. This includes understanding threat vectors and the security solutions offered by Microsoft to mitigate these threats. The course delves into Secure Score, Exchange Online Protection, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection, and threat management strategies. Additionally, you will learn about information protection technologies that enhance the security of your Microsoft 365 environment. Topics include managed content with information rights, message encryption, and the use of labels, policies, and rules to prevent data loss and protect information. Finally, the course covers archiving and retention in Microsoft 365, as well as data governance and how to perform content searches and investigations. You will learn about data retention policies, tags for in-place records management in SharePoint, email retention strategies, and conducting content searches that support eDiscovery investigations.

After completing this course, students will be able to:

• Administer user and group access within Microsoft 365.
• Explain and manage Azure Identity Protection effectively.
• Plan and implement Azure AD Connect seamlessly.
• Manage synchronized user identities efficiently.
• Understand and use conditional access policies.
• Describe various cyber-attack threat vectors.
• Explain the security solutions available for Microsoft 365.
• Use Microsoft Secure Score to assess and enhance your organization’s security posture.
• Configure advanced threat protection services for Microsoft 365.
• Plan for and deploy secure mobile devices in your environment.
• Implement information rights management solutions.
• Secure messages within Office 365.
• Set up and manage Data Loss Prevention policies.
• Deploy and manage Cloud App Security effectively.
• Implement Windows Information Protection for devices.
• Plan and deploy a comprehensive data archiving and retention system.
• Create and manage eDiscovery investigations.
• Handle GDPR data subject requests efficiently.
• Explain and use sensitivity labels effectively.

About This Course

This course delves into five core components of the Microsoft 365 platform: implementing Microsoft Identity, working with Microsoft Graph, extending and customizing SharePoint, enhancing Teams, and extending Office. Throughout the course, students will gain expertise in implementing Microsoft Identity, including application registration, authentication implementation, configuring API permissions, and creating services to access Microsoft Graph. They will also explore how to work with Microsoft Graph, accessing user data, utilizing query parameters, managing group lifecycles, handling files, and optimizing network traffic. In the context of SharePoint, students will learn about developing and deploying SPFx solutions, including web parts and extensions. For Teams, the focus will be on building apps, working with webhooks, tabs, and conversational bots. Finally, in extending Office, students will work with Office Add-ins, task pane add-ins, JavaScript APIs, Office UI Fabric, and actionable messages using adaptive cards.

Audience Profile

This course is designed for professionals interested in the Microsoft 365 development platform or those preparing to pass the Microsoft 365 Developer Associate certification exam. Participants should have 1-2 years of experience as a developer and a solid foundation in coding, REST APIs, JSON, OAuth2, OData, OpenID Connect, Microsoft identities (including Azure AD and Microsoft accounts), Azure AD B2C, and permission/consent concepts.

At Course Completion

By actively engaging in this course, you will gain a comprehensive understanding of the following topics:

• Implementing Microsoft Identity
• Working with Microsoft Graph
• Determining workload platform targets
• Integration Points, including Microsoft Teams, Office Add-ins, and SharePoint Framework

About This Course

In this course, you will gain the skills needed to effectively manage Microsoft Teams within your organization. The curriculum covers a comprehensive overview of Microsoft Teams, including governance, security, and compliance measures. You'll learn how to prepare your environment for a smooth deployment of Microsoft Teams, as well as how to deploy and manage teams efficiently. Additionally, the course delves into collaboration and communication management in Microsoft Teams. You will explore the architecture of Teams and understand its integration with various workloads and services within Microsoft 365. The security and compliance aspects covered include conditional access, multi-factor authentication (MFA), threat alerts, data loss prevention (DLP) policies, eDiscovery, and information barrier policies. You'll also learn how to upgrade from Skype for Business to Microsoft Teams, configure network settings, and manage Microsoft Teams endpoints. Furthermore, you will discover how to create and manage teams, handle membership for both internal and external users, and apply different settings and policies to enhance collaboration and communication experiences in Microsoft Teams.

Audience Profile

This course is tailored for individuals aspiring to the Microsoft 365 Teams Admin role and those preparing for the Microsoft Teams Administrator Associate certification exam. The Microsoft Teams Administrator is responsible for configuring, deploying, and managing Office 365 workloads that focus on efficient and effective collaboration and communication in an enterprise setting. This role involves collaborating with Telephony engineers to integrate advanced voice features into Microsoft Teams, but does not include tasks such as configuring direct routing, call routing, or telephony integration.

At Course Completion

By actively engaging in this course, you will gain knowledge and skills in the following areas:

• An understanding of what Microsoft Teams is and how its components work together
• How to implement governance, security, and compliance for Microsoft Teams
• Preparation of your organization's environment for a successful Microsoft Teams deployment
• Techniques for deploying and managing teams effectively
• Strategies for managing collaboration within Microsoft Teams
• Methods for managing and troubleshooting communication in Microsoft Teams

About This Course

This course offers essential knowledge on the considerations and advantages of adopting cloud services, with a particular emphasis on the Software as a Service (SaaS) cloud model. The focus is specifically on Microsoft 365 cloud service offerings. You will start by gaining an understanding of cloud fundamentals, including an overview of cloud computing and Microsoft cloud services. An introduction to Microsoft Azure will be provided, along with an examination of the differences between Microsoft 365 and Office 365. The course then delves into a detailed review of Microsoft 365, comparing on-premises Microsoft services with their cloud counterparts, exploring enterprise mobility in Microsoft 365, and analyzing how these services facilitate collaboration. Additionally, the course covers security, compliance, privacy, and trust within Microsoft 365. It concludes with an overview of Microsoft 365 subscriptions, licensing, billing, and support options.

Audience Profile

This course is tailored for Business Decision Makers and IT Professionals who are interested in deploying cloud services within their organization or seek to gain foundational knowledge on cloud fundamentals. It covers the considerations and benefits of adopting cloud services in general and the SaaS model specifically, with a focus on Microsoft 365 cloud service offerings.

At Course Completion

Upon completing this course, students will be able to:

• Distinguish between different cloud service models.
• Recognize the key differences between various Microsoft 365 subscriptions.
• Plan for a smooth migration to Microsoft 365 services.
• Understand the distinctions between Microsoft on-premises services and Microsoft 365 cloud services.
• Identify how Microsoft 365 services enhance teamwork and collaboration.
• Explain the concepts of cloud, on-premises, and hybrid identity management.
• Understand device management and protection in the cloud, including the use of Intune.
• Describe data protection methods, such as Azure Information Protection.
• Discuss compliance issues and the compliance features available in Microsoft 365.
• Explain Microsoft 365 subscriptions, licensing, billing, and support processes.