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Course Outline
Advanced Principles of Knowledge Management in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable frameworks using SharePoint and Teams
- Effective use of metadata, versioning, and document libraries
Constructing and Connecting SharePoint Knowledge Repositories
- Developing interconnected SharePoint sites and document libraries
- Implementing metadata columns, content types, and lookup fields
- Establishing site hierarchies and enabling cross-site navigation
Designing Dynamic Dashboards with Power BI
- Merging SharePoint and Microsoft Lists data into Power BI
- Building real-time dashboards for monitoring knowledge assets
- Crafting KPIs and visual reports to drive data-based insights
Customizing Knowledge Workflows via Power Automate
- Automating approval, review, and publication processes
- Integrating Teams notifications and adaptive cards
- Creating multi-step flows for end-to-end document lifecycle management
Establishing Collaborative Content Ecosystems
- Harnessing Teams and OneNote for collaborative knowledge capture
- Synchronizing SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permissions
Maintaining and Refining Knowledge Systems
- Applying data retention, archiving, and compliance policies
- Conducting periodic audits and updating metadata
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management within Microsoft 365
- Revisiting fundamental design principles for knowledge systems
- Ensuring consistency and ease of discovery across all content
- Promoting user adoption and engagement through optimized user experience
Requirements
- Competence in utilizing Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Practical experience in knowledge management or content strategy
Intended Participants
- Knowledge managers responsible for building structured information repositories
- Content strategists focused on developing interconnected knowledge systems
- IT professionals overseeing organizational knowledge within the Microsoft 365 platform
14 Hours
Testimonials (2)
The basic structure of Power BI, its main functions, as well as some advanced functions
Alessandro Binaghi - Great Place to Work(R) Institute Italia Srl
Course - PL-300: Microsoft Power BI Data Analyst
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.