Microsoft 365: Building Advanced Knowledge Management Systems Training Course

About This Course

This course provides students with the necessary skills to deploy and configure System Center 2012 R2 Operations Manager. Through practical labs, students will learn how to:

• Architect and implement a System Center 2012 R2 Operations Manager Management Group.

• Upgrade and migrate from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Grasp the core elements of Management Packs, such as Object Discoveries, Rules, Monitors, Targeting, and Run As Accounts and Profiles, including how to author them.

• Configure fabric and application monitoring within System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources like networking, storage, and compute.

• Set up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Implement end-to-end service monitoring, incorporating synthetic transactions and Distributed Application Diagrams.

• Configure Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to visualize key performance and availability metrics.

• Customize the Operations Manager Console to address the specific needs of various application support teams.

• Integrate Operations Manager with other System Center 2012 R2 components and extend monitoring to cover essential business processes and procedures.

• Troubleshoot an Operations Manager Management Group and execute disaster recovery procedures, including database and management server recovery.

• Utilize new features in System Center 2012 R2, such as Integration with System Center Advisor, Integration with Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience Profile

The primary audience for this course includes cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring, and operating it within their cloud or datacenter environments. The secondary audience consists of cloud and datacenter administrators already familiar with Operations Manager who wish to upgrade their skills to include the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform using Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Execute various Agent deployment methods with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Pack Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Configure dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe how to use new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

After completing this course in Serbia, you will be able to:

• Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.
• Troubleshoot startup issues and operating system services on a Windows 10 PC.
• Perform system recovery.
• Resolve issues related to hardware devices and device drivers.
• Administer Windows 10 devices.
• Troubleshoot issues related to network connectivity.
• Configure Windows 10 devices by using Group Policy.
• Configure and troubleshoot user settings.
• Configure and troubleshoot resource access.
• Implement remote connectivity.
• Deploy and troubleshoot applications.
• Maintain Windows 10 devices.

About This Course

This five-day, practical training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

Notion serves as a versatile workspace that facilitates integrations and automation, enabling the connection of pages, databases, and external applications to streamline workflows and data flows.

This instructor-led, live training (available online or onsite) is designed for advanced-level automation specialists looking to integrate Notion with other applications and build robust automated workflows.

Upon completion of this training, participants will be able to:

• Design end-to-end integration workflows that connect Notion databases with external systems and services.
• Implement automation using Zapier, native Notion integrations, webhooks, and the Notion API.
• Build resilient workflows with error handling, retries, and data validation.
• Establish governance, access controls, and monitoring for production automations.

Format of the Course

• Interactive lecture and discussion.
• Hands-on labs building real integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Course Customization Options

• Custom connectors, enterprise app scenarios, or workspace reviews can be provided upon request.

Notion is a versatile workspace platform designed for creating relational databases, various views, and dashboards to effectively track projects, goals, and analytics.

This instructor-led, live training (available online or onsite) targets intermediate-level professionals looking to design and maintain custom dashboards and relational databases in Notion without requiring coding skills.

After completing this training, participants will be able to:

• Design relational databases and link records to model real-world workflows.
• Create interactive dashboards using multiple views, filters, and rollups.
• Import, transform, and synchronise data from external sources into Notion.
• Implement best practices for access, templates, and maintainable database structures.

Format of the Course

• Interactive lecture and live demonstrations.
• Hands-on exercises building databases and dashboards.
• Guided labs using sample data and real-world scenarios.

Course Customization Options

• Custom examples, industry-specific templates, or workspace reviews are available on request.

Notion serves as a flexible workspace platform, empowering users to construct structured personal wikis, maintain extensive knowledge repositories, and organize information with greater efficiency.

This instructor-led live training, available either online or onsite, targets participants ranging from beginner to intermediate levels who aim to create organized, easily searchable, and scalable personal knowledge bases using Notion.

After completing this course, participants will be capable of:

• Constructing structured, interlinked pages and databases designed for long-term knowledge storage.
• Developing templates, properties, and relations that facilitate efficient information retrieval.
• Implementing tagging systems, metadata models, and cross-referencing strategies.
• Creating personal dashboards to track research, reading logs, projects, and ideas.

Format of the Course

• Interactive lectures and discussions.
• Practical exercises focused on building knowledge systems.
• Live-lab sessions for creating templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates and personalized knowledge architecture reviews are available upon request.

This instructor-led, live training in Serbia (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

Notion serves as a versatile workspace platform, enabling the construction of content calendars, management of writing processes, coordination of publishing tasks, and organization of digital assets.

This live, instructor-led training—available online or onsite—is designed for content professionals at an intermediate level who aim to plan, monitor, and manage digital publishing workflows via Notion.

After completing this training, participants will gain the ability to:

• Develop structured content calendars featuring multiple views, filters, and tracking fields.
• Establish relational databases to oversee briefs, drafts, approvals, and publishing stages.
• Optimize writing and review processes through templates, comments, and linked databases.
• Organize digital assets and ensure consistent publishing pipelines across teams.

Course Format

• Interactive lectures and discussions.
• Practical exercises involving content planning databases.
• Live-lab sessions for constructing publishing pipelines in Notion.

Customization Options

• Industry-specific publishing templates and workflow audits are available upon request.

Notion is a versatile workspace that allows educators to manage classes, organize notes, track assignments, and coordinate group projects in a centralized and collaborative environment.

This instructor-led, live training (online or onsite) is aimed at beginner-level education professionals who wish to organize academic resources and streamline class and project management workflows using Notion.

Upon completion of this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organize lecture notes, readings, and resources using databases and linked views.
• Track assignments, progress, and grading workflows effectively.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lecture and discussion.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

This instructor-led, live training in Serbia (online or onsite) targets beginner-level professionals eager to master the fundamental Notion features required for team productivity and organization.

Upon completing this training, participants will be equipped to:

• Grasp Notion’s workspace structure and navigation systems.
• Construct and organize team tasks, notes, and documents.
• Leverage templates, databases, and custom views to manage projects effectively.
• Collaborate efficiently through shared workspaces and real-time editing capabilities.
• Implement productivity techniques to optimize workflows within Notion.

This instructor-led live training in Serbia (online or onsite) is designed for intermediate professionals seeking to build practical skills in using Notion’s collaboration and project management tools to boost team productivity, simplify communication, and efficiently manage shared tasks and resources.

By the conclusion of this training, participants will be able to:

• Configure team workspaces for effective collaborative project management.
• Develop project boards, task lists, and shared documentation.
• Use Notion databases to track progress and manage resources.
• Employ templates for streamlined project planning and reporting.
• Collaborate in real-time via shared pages and communication features.

This instructor-led, live training in Serbia (online or onsite) is designed for advanced professionals aiming to harness Tana’s AI capabilities and automation features to accelerate workflows and optimize team collaboration.

Upon completing this training, participants will be able to:

• Apply Tana’s AI-powered features for workflow automation.
• Configure and tailor advanced automations within Tana.
• Incorporate AI-driven knowledge management into team collaboration efforts.
• Improve data retrieval, task execution, and decision-making using AI tools.

This instructor-led, live training in Serbia (online or onsite) is aimed at intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in Serbia (online or onsite) is designed for beginner-level professionals aiming to master the basics of Tana for enhancing knowledge management and optimizing workflows.

Upon completion of this training, participants will be able to:

• Navigate Tana’s interface and understand its workspace structure.
• Capture, organize, and retrieve information efficiently.
• Employ supertags and nodes for dynamic knowledge organization.
• Establish task management workflows utilizing Tana’s features.
• Use search and filtering tools to access information quickly.
• Integrate Tana into daily work processes to boost productivity.

Tana is a robust, node-based knowledge management platform that empowers professionals to structure information, link ideas, and manage intricate research or writing projects with precision and clarity.

This instructor-led, live training (available online or on-site) targets intermediate-level professionals looking to organize research materials, streamline writing workflows, and manage interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Create structured research hubs and writing workspaces.
• Use Supertags, fields, and live searches to organize information effectively.
• Build workflows for research synthesis, drafts, and long-form content.
• Link, reference, and visualize relationships between ideas.
• Streamline publication or submission workflows across projects.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises building research and writing systems.

Course Customization Options

• Templates and workflows can be customized to support discipline-specific research or editorial processes.