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Duration 14 hours
Course Outline
Advanced Principles of Knowledge Management in Microsoft 365
- Core principles of structured knowledge management.
- Designing scalable architectures using SharePoint and Teams.
- Utilizing metadata, versioning controls, and document libraries effectively.
Developing and Connecting SharePoint Knowledge Repositories
- Building interconnected SharePoint sites and organizing document libraries.
- Implementing metadata columns, custom content types, and lookup fields.
- Defining site hierarchies and facilitating cross-site navigation.
Creating Dynamic Dashboards with Power BI
- Synchronizing SharePoint and Microsoft Lists data with Power BI.
- Generating real-time dashboards to monitor knowledge assets.
- Defining KPIs and designing visual reports for data-driven decision-making.
Tailoring Knowledge Workflows with Power Automate
- Streamlining approval, review, and publishing processes through automation.
- Integrating Teams notifications and adaptive cards for real-time updates.
- Constructing multi-stage flows for comprehensive document lifecycle management.
Cultivating and Administering Collaborative Content Ecosystems
- Utilizing Teams and OneNote for collaborative knowledge capture.
- Connecting SharePoint pages, Lists, and Planner boards for unified workflow.
- Establishing clear governance frameworks, roles, and permission structures.
Sustaining and Refining Knowledge Systems
- Enforcing data retention, archiving, and compliance policies.
- Conducting periodic audits and updating metadata for accuracy.
- Enhancing system performance and minimizing content redundancy.
Best Practices for Knowledge Management within Microsoft 365
- Reviewing fundamental principles of knowledge system design.
- Ensuring content consistency and improving discoverability.
- Promoting user adoption and engagement through refined user experience design.
Requirements
- Advanced proficiency in Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Prior experience in knowledge management or content strategy development.
Target Audience
- Knowledge managers responsible for structuring and maintaining information repositories.
- Content strategists focused on building interconnected knowledge systems.
- IT specialists overseeing organizational knowledge assets within the Microsoft 365 platform.
Testimonials (2)
The basic structure of Power BI, its main functions, as well as some advanced functions
Alessandro Binaghi - Great Place to Work(R) Institute Italia Srl
Course - PL-300: Microsoft Power BI Data Analyst
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.