Microsoft 365: Building Advanced Knowledge Management Systems Training Course

About This Course

This comprehensive five-day course is designed to equip you with the knowledge and skills necessary to plan and administer a Microsoft SharePoint 2016 environment. You will learn how to deploy, manage, and troubleshoot your SharePoint environment effectively. The course also includes guidelines, best practices, and considerations that help optimize your SharePoint deployment.

This course is the first in a series of two courses tailored for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course targets experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud. Participants typically have more than one year of hands-on experience with planning and maintaining SharePoint environments, along with two years of experience with other core technologies such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has practical experience with SharePoint Online.
• Is familiar with various SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability.
• Understands authentication and security technologies.
• Has experience using Windows PowerShell.

* The hands-on experience or job experience should come from a solutions-based role where the candidate has worked on multiple projects in the SharePoint space, including document management, content management, and search.

At Course Completion

• Be able to describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Create a logical architecture for a SharePoint 2016 deployment.
• Plan the physical architecture for a SharePoint 2016 deployment.
• Install and set up SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users, permissions, and content security in a SharePoint 2016 deployment.
• Set up authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security for a SharePoint 2016 deployment.
• Manage information taxonomy within SharePoint web applications and site collections.
• Set up and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This five-day course will equip you with the skills needed to plan, configure, and manage advanced features in a SharePoint 2016 environment. Key areas of focus include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. The course also delves into social computing features, productivity, and collaboration platforms, as well as business intelligence solutions, Enterprise Content Management, web content management infrastructure, solutions, and apps. Additionally, you will learn how to develop and implement a governance plan and perform an upgrade or migration to SharePoint 2016.

This course is the second in a two-part series for IT Professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is designed for experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, either in a data center or in the cloud. Participants should have more than four years of hands-on experience planning and maintaining SharePoint Server and other core technologies upon which SharePoint depends, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services. It is recommended that students have completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016 or have equivalent knowledge and experience before enrolling in this course.

The minimally qualified candidate typically:

• Has a working knowledge of, and preferably hands-on experience with, Microsoft SharePoint Online.

• Is familiar with SharePoint Server workloads.

• Has experience in business continuity management, including data backup, restoration, and high availability.

• Has experience with authentication and security technologies.

• Is proficient with Windows PowerShell.

The hands-on or job experience should be from a solutions-based role where the candidate has worked on multiple SharePoint Server projects, including document management, content management, and search functionalities.

At Course Completion

Upon completing this course, students will be able to:

• Describe the core architecture of SharePoint 2016 and its new and improved features.
• Explain the key hybrid features in SharePoint 2016.
• Plan and design a SharePoint 2016 environment to meet high availability and disaster recovery requirements.
• Plan and implement Business Connectivity Services and Secure Store Service.
• Configure and manage productivity services in a SharePoint 2016 deployment.
• Manage solutions within a SharePoint 2016 deployment.
• Plan and configure social computing features.
• Plan and configure web content management for an Internet-facing environment.
• Plan and configure Enterprise Content Management in a SharePoint 2016 deployment.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity, and collaboration platforms and features.
• Perform an upgrade or migration to SharePoint 2016.

Notion is a versatile workspace that supports integrations and automation to seamlessly connect pages, databases, and external applications, enhancing workflows and data flow.

This instructor-led, live training (available both online and on-site) is designed for advanced-level automation specialists who want to integrate Notion with other applications and develop robust automated workflows.

Upon completing this training, participants will be able to:

• Design comprehensive integration workflows that link Notion databases with external systems and services.
• Implement automation using tools like Zapier, native Notion integrations, webhooks, and the Notion API.
• Create resilient workflows with error handling, retries, and data validation mechanisms.
• Set up governance, access controls, and monitoring for production automations.

Format of the Course

• Interactive lectures and discussions.
• Hands-on labs for building real integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Course Customization Options

• Custom connectors, enterprise application scenarios, or workspace reviews can be provided upon request.

Notion is a versatile workspace platform that enables the creation of relational databases, views, and dashboards for tracking projects, goals, and analytics.

This instructor-led, live training (conducted online or on-site) is designed for intermediate-level professionals who want to design and maintain custom dashboards and relational databases in Notion without any coding.

Upon completing this training, participants will be able to:

• Design relational databases and link records to reflect real-world workflows.
• Create interactive dashboards using various views, filters, and rollups.
• Import, transform, and synchronize data from external sources into Notion.
• Implement best practices for access management, templates, and maintainable database structures.

Format of the Course

• Interactive lectures and live demonstrations.
• Hands-on exercises focused on building databases and dashboards.
• Guided labs using sample data and real-world scenarios.

Course Customization Options

• Custom examples, industry-specific templates, or workspace reviews can be provided upon request.

Notion is a versatile workspace platform that allows users to create structured personal wikis, manage long-term knowledge repositories, and organize information efficiently.

This instructor-led, live training (available online or onsite) is designed for participants at the beginner to intermediate level who wish to design organized, searchable, and scalable personal knowledge bases using Notion.

By the end of this training, participants will be able to:

• Create structured, interlinked pages and databases for long-term storage of information.
• Design templates, properties, and relationships that facilitate efficient information retrieval.
• Implement tagging systems, metadata models, and cross-referencing techniques.
• Develop personal dashboards for research, reading logs, projects, and idea tracking.

Format of the Course

• Interactive lectures and discussions.
• Hands-on practice in building knowledge systems.
• Live-lab creation of templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates or personalized knowledge architecture reviews are available upon request.

Explore the essentials of Office 365 Management, including a comprehensive overview of its key components, strategies for transitioning an organization to Office 365, methods for configuring Office 365, and techniques for managing Office 365 ProPlus deployments.

Audience profile

This course is tailored for individuals aiming to achieve the Microsoft 365 Enterprise Admin role and who have already completed one of the Microsoft 365 role-based administrator certification paths.

Skills gained

• Understanding Office 365 overview
• Strategies for moving an organization to Office 365
• Methods for configuring Office 365
• Techniques for managing Office 365 ProPlus deployments

This instructor-led, live training in Serbia (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

Notion is a versatile workspace platform that supports the creation of content calendars, management of writing workflows, coordination of publishing tasks, and organization of digital assets.

This instructor-led, live training (available online or onsite) is designed for intermediate-level content professionals who want to plan, track, and manage their digital publishing workflows using Notion.

By the end of this training, participants will be able to:

• Create structured content calendars with various views, filters, and tracking fields.
• Build relational databases to manage briefs, drafts, approvals, and publishing steps.
• Streamline writing and review processes using templates, comments, and linked databases.
• Organize digital assets and maintain consistent publishing pipelines across teams.

Format of the Course

• Interactive lectures and discussions.
• Hands-on exercises with content planning databases.
• Live-lab practice for building publishing pipelines in Notion.

Course Customization Options

• Industry-specific publishing templates and workflow audits can be provided upon request.

Notion is a versatile workspace that enables educators to manage classes, organize notes, track assignments, and coordinate group projects in a centralized and collaborative setting.

This instructor-led, live training (available online or onsite) is designed for beginner-level education professionals who want to organize academic resources and streamline class and project management workflows using Notion.

Upon completing this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organize lecture notes, readings, and resources using databases and linked views.
• Track assignments, progress, and grading workflows efficiently.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lectures and discussions.
• Hands-on activities and database building exercises.
• Practical lab sessions focused on designing classroom and project management spaces.

Course Customization Options

• Upon request, the course can include school-specific template design or workflow optimization.

This instructor-led, live training in Serbia (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamental features of Notion for team productivity and organization.

By the end of this training, participants will be able to:

• Understand Notion’s workspace structure and navigation.
• Create and organize team tasks, notes, and documents.
• Utilize templates, databases, and custom views to manage projects.
• Collaborate effectively using shared workspaces and real-time editing.
• Apply productivity techniques to optimize workflow in Notion.

This instructor-led, live training in Serbia (online or onsite) is aimed at intermediate-level professionals who wish to develop practical skills in leveraging Notion’s collaboration and project management features to enhance team productivity, streamline communication, and efficiently manage shared tasks and resources.

By the end of this training, participants will be able to:

• Set up team workspaces for collaborative project management.
• Create project boards, task lists, and shared documentation.
• Leverage Notion databases to track progress and manage resources.
• Utilize templates for efficient project planning and reporting.
• Collaborate in real-time using shared pages and communication tools.

This instructor-led, live training in Serbia (online or onsite) is aimed at advanced-level professionals who wish to leverage Tana’s AI capabilities and automation to supercharge workflows and optimize team collaboration.

By the end of this training, participants will be able to:

• Utilize Tana’s AI-powered features for workflow automation.
• Set up and customize advanced automations within Tana.
• Integrate AI-driven knowledge management into team collaboration.
• Optimize data retrieval, task execution, and decision-making with AI tools.

This instructor-led, live training in Serbia (online or onsite) is aimed at intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in Serbia (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of Tana for knowledge management and workflow optimization.

By the end of this training, participants will be able to:

• Navigate Tana’s interface and workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilize supertags and nodes for dynamic knowledge organization.
• Set up task management workflows using Tana’s features.
• Leverage search and filtering tools to access information quickly.
• Integrate Tana into daily work processes for improved productivity.

Tana is a robust, node-based knowledge management tool designed to help professionals organize information, connect ideas, and manage complex research or writing projects with clarity and precision.

This instructor-led, live training (available online or onsite) is tailored for intermediate-level professionals who aim to structure their research materials, streamline their writing processes, and efficiently manage interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Create structured research hubs and dedicated writing workspaces.
• Utilize Supertags, fields, and live searches to organize information effectively.
• Develop workflows for synthesizing research, drafting, and creating long-form content.
• Establish links, references, and visual representations of relationships between ideas.
• Optimize publication or submission workflows across various projects.

Format of the Course

• Interactive lectures and guided demonstrations.
• Hands-on practice with Supertags, fields, and search functionalities.
• Practical exercises focused on building research and writing systems.

Course Customization Options

• Templates and workflows can be customized to support discipline-specific research or editorial processes.