Course Outline
Module 1: Office 365 services
This module outlines the features of Office 365 and highlights recent enhancements to the service. It also details licensing options, the process for configuring an Office 365 tenant, and suitable client choices for Office 365.
Lessons
- Introduction to Office 365 services
- Overview of Microsoft 365 and Office 365 licensing models
- Configuring the Microsoft 365 tenant
- Office 365 client options
Module 2: Office 365 administration, tools, and techniques
This module explains how to manage Office 365 using administrative portals and Windows PowerShell. It also covers the management of administrative access and troubleshooting administrative issues within Microsoft 365.
Lessons
- Managing Office 365 via administrative portals
- Managing Office 365 using Windows PowerShell
- Controlling administrative access in Microsoft 365
- Resolving administrative issues in Office 365
Module 3: Administering and troubleshooting directory synchronization and directory objects
This module explores directory synchronization and federation. It details the management of Microsoft Azure Active Directory Connect (Azure AD Connect) along with user and group objects within Office 365. Furthermore, it addresses troubleshooting strategies for objects and directory synchronization issues in Office 365.
Lessons
- Introduction to directory synchronization and federation
- Managing Azure AD Connect
- Managing user and group objects in Microsoft 365
- Resolving object and directory synchronization issues in Office 365
Module 4: Administering and troubleshooting Exchange Online
This module describes the subscription options and roles available in Exchange Online. It explains how to manage recipients and client access policies, as well as how to troubleshoot common Exchange Online issues.
Lessons
- Overview of Exchange Online management
- Managing Exchange Online recipients
- Configuring client access policies in Exchange Online
- Troubleshooting Exchange Online
Module 5: Administering and troubleshooting Teams
This module provides an overview of Teams and explains the processes for administering, managing, and troubleshooting the platform.
Lessons
- Introduction to Teams
- Administering and managing Teams
- Creating and managing teams within Teams
- Troubleshooting Teams
Module 6: Administering and troubleshooting SharePoint Online
This module covers the configuration of SharePoint Online settings, site collections, and external user access. It also explains how to manage Microsoft OneDrive for Business synchronization and how to troubleshoot SharePoint Online issues.
Lessons
- Overview of SharePoint Online management
- Managing SharePoint Online site collections
- Managing external users in SharePoint Online
- Configuring OneDrive for Business
- Troubleshooting SharePoint Online and OneDrive for Business
Module 7: Planning and deploying Microsoft 365 Apps for enterprise
This module describes Microsoft 365 Apps for enterprise. It explains how to plan and manage user-driven deployments of these apps, as well as how to troubleshoot deployment issues.
Lessons
- Introduction to Microsoft 365 Apps for enterprise
- Managing Microsoft 365 Apps for enterprise deployments
- Troubleshooting Microsoft 365 apps deployments
Module 8: Administering and troubleshooting Office 365 compliance and security
This module details the compliance features available in Office 365. It explains how to administer Azure Information Protection and other compliance features, how to configure and manage email security, and how to troubleshoot compliance and protection issues in Office 365.
Lessons
- Overview of compliance features in Office 365
- Managing information protection in Office 365
- Administering compliance features in Office 365
- Configuring and managing email security in Office 365
- Troubleshooting Office 365 compliance and protection
Requirements
- A solid understanding of ___.
- Hands-on experience with ___.
- Proficiency in ___ programming.
Audience
- ___
- ___
- ___
