Manager's Development Training Course

This instructor-led, live training in Serbia (online or onsite) targets entry-level professionals or aspiring leaders aiming to comprehend the core principles and practices of effective leadership.

Upon completing this training, participants will be equipped to:

• Define leadership and distinguish it from management.
• Recognize and cultivate essential leadership competencies and various leadership styles.
• Establish significant goals and convey them with clarity and impact.
• Foster trust and inspire others through proficient communication.

This instructor-led, live training in Serbia (online or onsite) is tailored for beginner-level, intermediate-level, and advanced-level professionals who wish to find, attract, and engage with international candidates.

By the end of this training, participants will be able to:

• Understand Cultural Differences
• Understand Legal & Regulatory Aspects
• Apply Global Employer Branding
• Have Access to Global Talent & Recruitment Channels

This instructor-led live training in Serbia (available online or on-site) is designed for professionals at beginner, intermediate, and advanced levels who wish to identify, attract, and engage with top international talent.

By the end of this training, participants will be able to:

• Differentiate between Proactive Sourcing and Reactive Recruitment.
• Utilize LinkedIn Standard versus LinkedIn Recruiter effectively.
• Master Boolean Search techniques.
• Effectively pitch opportunities to candidates and collaborate with Hiring Managers.

This instructor-led, live training in Serbia (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to discover, learn and transform into a today's top leaders; or companies who wish to train their managers to become today's top leaders.

By the end of this training, participants will be able to:

• Evaluate their Leadership Style
• Explore the Modern Leadership Prototype
• Examine the Responsibilities of a Leader
• Enhance their Leadership Skills
• Serve as a Role Model

This instructor-led live training in Serbia (online or onsite) is aimed at beginner, intermediate, and advanced-level professionals who wish to attract top international candidates with minimal effort.  

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job Ads
• Receive a Tailored Long-List

This instructor-led, live training in Serbia (online or onsite) is aimed at executive-level and senior professionals who wish to gain deeper insights into their leadership styles, leverage Korn Ferry Leadership Assessments, and develop actionable strategies for leadership adaptability and team performance.

By the end of this training, participants will be able to:

• Analyze their organization context and its influence on leadership effectiveness.
• Assess the range of leadership styles being utilized and their impact.
• Evaluate how leadership approaches affect team engagement, dynamics, and performance.
• Apply feedback from leadership assessments to identify strengths and areas for growth.
• Utilize a causal model to explore leadership behaviors and their direct impact on workplace climate.
• Develop actionable strategies to enhance leadership adaptability and team performance.

This instructor-led, live training (available online or onsite) targets team leaders and middle managers who wish to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to utilize AI and when to stop (implementing stop rules).
• Verify AI outputs using practical standards (identifying red flags and requiring a second source).
• Establish accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

This instructor-led live training, primarily offered in Ottawa but also available in other locations, is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

In this instructor-led training, you will learn how to delegate strategically, set clear expectations, and cultivate trust within your team. Designed for mid-level managers, this course covers the barriers to delegation, practical handoff techniques, accountability structures, and trust-building practices.

This instructor-led, live training in Serbia (online or onsite) is designed for beginner to intermediate-level participants who want to understand the foundational principles of ICF coaching, including its core competencies and ethical guidelines, while gaining practical experience in applying coaching techniques.

By the end of this training, participants will be able to:

• Understand the ICF Core Competencies and their application in coaching practice.
• Demonstrate active listening, questioning, and goal-setting techniques.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style aligned with ICF principles.

Artificial Intelligence is reshaping how organisations make decisions, operate, and structure themselves. However, adopting AI introduces new leadership challenges: determining when to leverage AI, integrating it into workflows, maintaining team trust, and ensuring accountability and governance.

The course 'Leading in the Age of Artificial Intelligence' aims to empower leaders to integrate AI consciously, strategically, and with a human-centric approach. It blends practical AI tools with established leadership, motivation, and team management models.
This is not a technical course on technology itself. Instead, it is a leadership programme designed for the AI age, focusing on decision-making, people management, governance, and results. It ensures that AI enhances performance rather than becoming a source of fear, loss of control, or internal resistance.

By the end of this training, participants will be able to:

• Grasp the impact of Artificial Intelligence on leadership decisions and team management.
• Utilise AI tools to aid decision-making, planning, and communication.
• Apply classic leadership frameworks within AI-enabled work environments.
• Lead Human + AI teams with varying levels of maturity, autonomy, and digital literacy.
• Set objectives, indicators, and responsibilities in AI-integrated contexts (OKR, KPI).
• Address ethics, risk management, and governance regarding the organisational use of Artificial Intelligence.
• Develop an action plan for the sustained, responsible, and effective adoption of AI within their organisation.

Leadership involves guiding individuals and teams toward organizational goals while cultivating trust, collaboration, and resilience. Successful leaders effectively balance decision-making, people management, and communication with their own personal well-being.

This instructor-led training, available online or onsite, is designed for beginner to intermediate-level leaders, managers, and professionals looking to enhance their leadership competencies and apply them within organizational settings.

Upon completion of this training, participants will be able to:

• Establish leadership practices rooted in trust and autonomy.
• Grasp the fundamentals of people management and the labor framework.
• Apply strategic decision-making techniques in complex situations.
• Encourage collaboration through a leadership lens.
• Utilize assertive communication during challenging discussions.
• Implement self-management strategies and support personal well-being.

Course Format

• Interactive lectures and group discussions.
• Case studies and collaborative activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• To request customized training for this course, please contact us to make arrangements.

TARGET GROUP:

• Any organizational member seeking to enhance their competencies (attitude, knowledge, and skills) in the psychology of leadership and management.
• Managers aiming to improve their leadership and management capabilities.
• Entrepreneurs.

EDUCATIONAL PURPOSE OF THE TRAINING:

This training consists of practical workshops designed to enhance skills in management and leadership. The program prepares participants to effectively manage human capital. Trainees will acquire skills in the following areas: a) management, leadership, and inspiring others to action; b) motivation, building commitment, increasing determination and morale; c) evaluating and developing employees; d) delegating tasks and authority; e) organizing and planning work, and setting goals; f) enforcing standards and providing feedback.

OBJECTIVES OF ATTENDING THE TRAINING:

You will learn modern models and tools from the field of leadership and management.
You will elevate your key interpersonal skills in leading people and teams, as well as situational management, to a higher level.

BENEFITS OF ATTENDING THE TRAINING:

You will practice the models, tools, and techniques learned, thereby increasing the level of skills that have the greatest impact on leading people and managing a team.

THE TRAINING WILL STRENGTHEN YOUR KNOWLEDGE:
In the area of leadership and management psychology.

THE TRAINING WILL STRENGTHEN SKILLS IN THE AREA OF:

• Selecting models, tools, and techniques appropriate to the situational context.
• Leading people and managing teams.
• Increasing your influence to change the actions and behaviors of your team.
• The ability to build high commitment and morale in teams.
• The ability to select rational and emotional arguments that increase our influence on the decision-making process of others.
• The ability to diagnose the needs of others.
• The ability to neutralize resistance to change.
• The ability to manage emotions and stress.

TRAINING WILL STRENGTHEN COMPETENCIES:

• Exerting influence in the process of management and leadership.
• Reading the context of a situation and selecting the right models, tools, and techniques of situational leadership.
• Managing yourself and teams in a volatile and unpredictable environment.

This instructor-led, live training in Serbia (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Comprehend the impact of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led, live training in Serbia (online or onsite) is designed for beginner, intermediate, and advanced participants. It addresses the challenge of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, project success rarely depends on technical execution alone; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the "web of influence"—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face "hidden blockers," sudden shifts in support, or communication breakdowns. 

By the end of this training, participants will be able to:

• Identify stakeholders,
• Analyze their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships.