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Duration 35 hours
Course Outline
Day 1: Introduction to ISO 9001 and starting the QMS implementation
- Objectives and structure of the training course
- Overview of ISO, management systems, and the ISO 9000 family
- Introduction to quality and QMS under ISO 9001
- Initiating the QMS implementation process
- Leadership and commitment
- Quality policy
- Defining roles, responsibilities, and authorities
Day 2: Developing the QMS implementation plan
- Understanding the organizational context
- Defining the QMS scope
- Actions to address risks and opportunities
- Setting quality objectives
- Change management
- Resource allocation
- Competence requirements
Day 3: Executing the QMS implementation
- Awareness and communication strategies
- Managing documented information
- Requirements for products and services
- Product and service design and development
- Outsourcing controls
- Production and service provision
- Monitoring, measurement, analysis, and evaluation
Day 4: QMS monitoring, continuous improvement, and certification audit preparation
- Internal audits
- Management reviews
- Handling nonconformities and corrective actions
- Continual improvement processes
- Preparing for the certification audit
- Course conclusion
Day 5: Certification Examination
Requirements
A solid grasp of ISO 9001 fundamentals and a comprehensive understanding of implementation principles are required.
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.