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Course Outline

Day 1: Introduction to ISO 9001 and the start of QMS implementation

  • Course objectives and structural overview
  • Introduction to ISO, management systems, and the ISO 9000 family
  • Foundations of quality and QMS based on ISO 9001
  • Initiating the QMS implementation process
  • Leadership and organizational commitment
  • Formulating the quality policy
  • Defining roles, responsibilities, and authorities

Day 2: Developing the QMS implementation plan

  • Analyzing the organizational context
  • Defining the scope of the QMS
  • Addressing risks and identifying opportunities
  • Setting quality objectives
  • Managing change effectively
  • Resource allocation
  • Ensuring staff competence

Day 3: Executing the QMS implementation

  • Promoting awareness and facilitating communication
  • Managing documented information
  • Defining requirements for products and services
  • Designing and developing products and services
  • Managing outsourced processes
  • Overseeing production and service provision
  • Monitoring, measuring, analyzing, and evaluating performance

Day 4: QMS monitoring, continual improvement, and certification audit preparation

  • Conducting internal audits
  • Holding management reviews
  • Addressing nonconformities and implementing corrective actions
  • Drafting continual improvement strategies
  • Preparing for the certification audit
  • Course conclusion

Day 5: Certification Exam

Requirements

A foundational grasp of ISO 9001 standards and a thorough understanding of implementation principles are required.

 35 Hours

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