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Course Outline
Day 1: Introduction to ISO 9001 and the start of QMS implementation
- Course objectives and structural overview
- Introduction to ISO, management systems, and the ISO 9000 family
- Foundations of quality and QMS based on ISO 9001
- Initiating the QMS implementation process
- Leadership and organizational commitment
- Formulating the quality policy
- Defining roles, responsibilities, and authorities
Day 2: Developing the QMS implementation plan
- Analyzing the organizational context
- Defining the scope of the QMS
- Addressing risks and identifying opportunities
- Setting quality objectives
- Managing change effectively
- Resource allocation
- Ensuring staff competence
Day 3: Executing the QMS implementation
- Promoting awareness and facilitating communication
- Managing documented information
- Defining requirements for products and services
- Designing and developing products and services
- Managing outsourced processes
- Overseeing production and service provision
- Monitoring, measuring, analyzing, and evaluating performance
Day 4: QMS monitoring, continual improvement, and certification audit preparation
- Conducting internal audits
- Holding management reviews
- Addressing nonconformities and implementing corrective actions
- Drafting continual improvement strategies
- Preparing for the certification audit
- Course conclusion
Day 5: Certification Exam
Requirements
A foundational grasp of ISO 9001 standards and a thorough understanding of implementation principles are required.
35 Hours
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.