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 Duration 35 hours

Course Outline

Day 1: Introduction to ISO 9001 and starting the QMS implementation

  • Objectives and structure of the training course
  • Overview of ISO, management systems, and the ISO 9000 family
  • Introduction to quality and QMS under ISO 9001
  • Initiating the QMS implementation process
  • Leadership and commitment
  • Quality policy
  • Defining roles, responsibilities, and authorities

Day 2: Developing the QMS implementation plan

  • Understanding the organizational context
  • Defining the QMS scope
  • Actions to address risks and opportunities
  • Setting quality objectives
  • Change management
  • Resource allocation
  • Competence requirements

Day 3: Executing the QMS implementation

  • Awareness and communication strategies
  • Managing documented information
  • Requirements for products and services
  • Product and service design and development
  • Outsourcing controls
  • Production and service provision
  • Monitoring, measurement, analysis, and evaluation

Day 4: QMS monitoring, continuous improvement, and certification audit preparation

  • Internal audits
  • Management reviews
  • Handling nonconformities and corrective actions
  • Continual improvement processes
  • Preparing for the certification audit
  • Course conclusion

Day 5: Certification Examination

Requirements

A solid grasp of ISO 9001 fundamentals and a comprehensive understanding of implementation principles are required.

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