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Course Outline
Module 1: ISO 9001 – Understanding the Standard
- Introduction to core Quality Management Principles
- Structural overview and key clauses of ISO 9001
- Essential terminology and definitions
- Adopting a process approach and integrating risk-based thinking
- Comprehensive analysis of ISO 9001:2015 requirements
- Applying these requirements to real-life business contexts
- Guidance on documentation and implementation
Module 2: ISO 9001 – Internal Auditor Training
- Defining the role and responsibilities of an internal auditor
- Strategies for audit planning and preparation
- Facilitating opening and closing meetings
- Techniques for interviewing and gathering evidence
- Classifying and reporting nonconformities
- Composing clear and effective audit reports
- Managing corrective action follow-ups
- Conducting practical audit simulations grounded in case studies
Module 3: ISO 27001 – Understanding the Standard
- Fundamentals of Information Security Management Systems (ISMS)
- Core concepts and principles underlying ISO 27001
- Step-by-step review of ISO 27001:2022 clauses and Annex A controls
- Methodologies for risk assessment and treatment
- Understanding the Statement of Applicability (SoA) and documentation needs
- Navigating implementation challenges and adopting best practices
Module 4: ISO 27001 – Internal Auditor Training
- Advanced auditing techniques for information security controls
- Planning and executing internal audits within an ISMS framework
- Gathering evidence in digital environments
- Reporting information security nonconformities
- Managing follow-up activities and driving continual improvement
- Participating in audit roleplays simulating realistic ISMS scenarios
Summary and Next Steps
Requirements
- Foundational knowledge of standard business processes
- Basic familiarity with quality assurance or information security concepts
- A genuine interest in compliance, auditing practices, or management systems
Target Audience
- Quality assurance specialists
- Information security managers
- Internal auditors and compliance officers
21 Hours
