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 Duration 35 hours

Course Outline

Day 1: Introduction to ISO 9001 and starting the QMS implementation process

  • Training course goals and structure
  • Overview of ISO, management systems, and the ISO 9000 family
  • Basics of quality and QMS based on ISO 9001
  • Initial steps in QMS implementation
  • Leadership and commitment
  • Formulating the quality policy
  • Defining roles, responsibilities, and authorities

Day 2: Developing the implementation plan for the QMS

  • Understanding the organizational context
  • Defining the QMS scope
  • Strategies for addressing risks and opportunities
  • Setting quality objectives
  • Managing change
  • Resource allocation
  • Ensuring competence

Day 3: Executing the QMS implementation

  • Fostering awareness and communication
  • Managing documented information
  • Defining requirements for products and services
  • Designing and developing products and services
  • Managing outsourced processes
  • Production and service provision
  • Monitoring, measurement, analysis, and evaluation

Day 4: QMS monitoring, continual improvement, and preparing for the certification audit

  • Conducting internal audits
  • Performing management reviews
  • Handling nonconformities and corrective actions
  • Driving continual improvement
  • Preparing for the certification audit
  • Closing the training course

Day 5: Certification Exam

Requirements

A solid foundation in ISO 9001 principles and a comprehensive grasp of implementation methodologies.

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