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Course Outline

Learning objectives

  • Understand the operation of a Quality Management System (QMS) based on ISO 9001
  • Recognize the relationship between ISO 9001 and other standards and regulatory frameworks
  • Understand the auditor's role in planning, leading, and following up on a management system audit in accordance with ISO 19011
  • Learn how to lead an audit and an audit team
  • Learn how to interpret ISO 9001 requirements in the context of a QMS audit
  • Acquire auditor competencies to plan an audit, lead an audit, draft reports, and follow up on an audit in compliance with ISO 19011

Educational approach

  • This training combines theory with best practices used in QMS audits
  • Lecture sessions are supported by practical questions and examples
  • Practical exercises include examples and case study discussions
  • Practice tests mirror the format of the Certification Exam

Requirements

A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles.

 35 Hours

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