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 Duration 14 hours

Course Outline

Learning objectives

  • Gain a clear understanding of the elements, operations, and principal processes of a Quality Management System.
  • Recognize the relationship between ISO 9001 and other relevant standards and regulatory frameworks.
  • Comprehend the strategies, methods, and techniques applied in the implementation and management of a QMS.

Educational approach

  • Lecture sessions are enhanced with practical questions and real-world examples.
  • Hands-on exercises incorporate case studies and group discussions.
  • Mock tests are designed to mirror the format of the Certification Exam.
  • Day 1: Introduction to quality concepts, QMS fundamentals, and ISO 9001 clauses 4–6.
  • Day 2: ISO 9001 clauses 7–10 and the final certification exam.

The exam strictly adheres to the requirements of the PECB Examination and Certificate Programme. It assesses knowledge across the following competency domains:

Domain 1: Foundational concepts and principles of quality management and QMS based on ISO 9001.

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 to 10.

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