People and Team Management Training Course

Target Audience

This course is designed for individual contributors, managers, and team leaders whose professional success relies on the ability to communicate clearly, ensure their message is understood, influence others' performance, and build positive working relationships.

Course Description

Success for both individuals and teams hinges on the capacity to communicate effectively, whether in face-to-face settings or virtually. Every interaction shapes how you are perceived and offers an opportunity to build trust and exert positive influence. Whether engaging in a one-on-one conversation, presenting to a large audience, conveying information to a project team, or delivering challenging feedback, effective communication is a critical skill for achieving your goals.

This course enhances your ability to stay focused on your objectives, tune into your audience, and craft messages for clarity and impact. Creating an environment that encourages open discussion and continuous dialogue is essential for communication success. The skills covered will empower you to exercise choice and control in every type of conversation, influence without formal authority, and improve both relationships and productivity.

Goal

The training aims to review and enhance the competencies required to meet business objectives, both in individual tasks and teamwork, particularly by equipping participants with skills such as:

• Developing an effective communication style with others
• Practically analyzing communication barriers and applying active techniques to prevent them
• Establishing supportive collaborative relationships
• Fostering effective teamwork
• Understanding mutual influence between teams and units
• Mastering various techniques for conflict management
• Modifying attitudes and behaviors to adopt constructive (e.g., assertive) postures

Method of work

The training is designed as an interactive experience, with participants actively engaged for over 80% of the time. Each session follows a consistent dynamic: opening with exercises to build awareness, followed by a mini-lecture on techniques (knowledge acquisition), and concluding with practice of new tactics and techniques (skill development). After each session, participants receive support materials related to the topics discussed.

Practical materials are reinforced through mini-lectures that explain the theoretical foundations and fundamental psychological mechanisms, which participants experience firsthand in the training room.

Course Objectives:

This program is designed for management trainees, such as team leaders and managers at the start of their careers, as well as high-potential employees identified for development. The training serves as a foundational step toward developing individual leadership capabilities and enhancing human resource management skills.

Key Benefits of Completion:

Participants will enhance team management efficiency, improve decision-making related to managerial duties, and learn to select appropriate leadership styles for various team contexts. The course also supports business growth by strengthening conflict resolution abilities and equipping attendees with effective time management techniques.

Training Methodology:

The curriculum combines short thematic lectures with individual exercises, simulations, case studies, and role-playing activities.

This training offers practical experience in collaboration within project teams. Through the lens of modern cooperation models, participants will explore key aspects such as formulating and conveying information, establishing cooperative rules, managing the delivery and transfer of work, and understanding the critical roles of effective communication and motivation in achieving team success. Designed for those interested in developing competencies for managing project teams, the course combines substantive theory, workshops, and practical examples.

This instructor-led live training in Serbia (online or onsite) is designed for team leaders and members who wish to use PRISM Brain Mapping to discover the strengths, needs, and motivators of team members and learn how to manage diversity more effectively.

By the end of this training, participants will be able to:

• Enhance mutual understanding among team members by gaining deeper insight into behavior preferences, communication styles, strengths, needs, and work motivators.
• Identify team strengths and learn how to leverage them to improve efficiency in goal achievement.
• Develop solutions to cooperation challenges, enabling the team to function more effectively.
• Boost job satisfaction by analyzing how each member can better utilize their strengths and potential while minimizing workplace stress factors.
• Implement more effective diversity management and improve task-person alignment by exploring team members' strengths, preferences, and motivators, and discussing individual employee reports.
• Gain a clearer understanding of the leader's management style by exploring their leadership profile and its impact on the team.

Pfizer, Hewlett Packard, Dell EMC, and VMware have all benefited from this programme, developing a better balance in their influencing style and demonstrating a resilient response to challenges in the workplace. If you want to: • Create high-performing work teams • Consistently win contracts from pitching • Successfully negotiate the best deals • Build shareholder value, year on year... then you need our influencing programme

Target Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Course Format

This course employs a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most-effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

This workshop provides a hands-on approach to mastering the principles of business meeting coordination. Built on adult learning methodologies, the program leverages interactive exercises and impactful presentations to facilitate effective skill acquisition.

This instructor-led, live training in Serbia (online or onsite) is designed for managers and executives seeking to apply the appropriate tools, skills, and methodologies to oversee remote teams.

By the conclusion of this training, participants will be able to:

• Examine remote leadership principles, structures, and key elements to successfully adapt to a remote work environment.
• Foster trust, objectives, culture, and teamwork to build an effective and productive remote team.
• Leverage existing tools and technologies to enhance virtual communication and collaboration.
• Apply goal-setting and project management methods to evaluate the performance of a remote team.

Target Audience

This course is designed for managers, team leaders, and staff members who feel that:

• They are attending too many meetings
• Their time is being “stolen” by others
• They cannot get to the bottom of their day’s work because of a lack of planning, foresight or prioritisation

Course Format

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage meetings effectively – respecting the time pressures of those whom they invite to meetings
• Follow the standard processes for calling, managing and preparing the output of meetings
• Appreciate more widely some of the ways of managing themselves and their time more efficiently: to work smarter not harder…

This instructor-led live training in Serbia (online or onsite) is aimed at team members and team leaders who wish to learn and apply team collaboration principles and best practices within their teams.

By the end of this training, participants will be able to:

• Create a shared direction to set collective vision, mission, and goals.
• Foster a culture of collaboration to develop positive values and motivate teams.
• Engage teams through team building activities, innovation, and conflict management to increase collaboration.
• Measure team collaboration performance to analyze teamwork and team productivity.

This instructor-led, live training in Serbia (online or in-person) targets beginner-level team leaders and managers who wish to understand and apply personality types to build stronger team cohesion, enhance communication, and manage team dynamics effectively.

By the end of this training, participants will be able to:

• Strengthen team cohesion through understanding and leveraging different personality types.
• Manage diverse personalities effectively.
• Enhance team communication and conflict management.
• Foster psychological safety and team identity.

This instructor-led live training in Serbia (online or onsite) targets team leaders and members who want to improve their communication, collaboration, and interpersonal relationships. By engaging in a series of practices, teams can develop these skills, leading to greater productivity and job satisfaction.

By the end of this training, participants will be able to:

• Identify and address common problems in how they communicate and respond to others at work.
• Improve the efficiency with which work is carried out as a team.
• Understand the individual as well as the collective needs of a team so as to better manage and direct their efforts.
• Understand the meaning and importance of emotional intelligence as an indicator and guide to improve human relations at work.

Our services are delivered online to clients worldwide in collaboration with a growing international partner network. Our transformational 10-week, group-based learning programs are designed to inspire and empower managers. They are facilitated by expert facilitators and coaches, conveniently delivered online within the normal workflow…

By the end of this training, participants will have nurtured the following skills:

EMOTIONAL INTELLIGENCE
Teams are only as strong as the human relationships that exist between people.

COACHING
Essential skills for leaders to be influential and get the best from their people.

LEADERSHIP
Management is about tasks and processes. Leadership is about people and growth.

CULTURE
Sustained engagement builds the habits and norms of a high-performing team.

TEAMS
A group of individuals is not a team. Good leaders build great teams.

This instructor-led, live training in Serbia (online or onsite) targets participants at all levels, including employees, team leaders, and HR professionals, who wish to understand workplace harassment, prevent it, and foster an inclusive and respectful workplace culture.

Upon completing this training, participants will be equipped to:

• Comprehend the definition of workplace harassment and its diverse forms.
• Identify behaviors that foster a respectful workplace.
• Respond appropriately to incidents of harassment.
• Understand the legal and organizational policies related to harassment prevention.
• Champion a positive, inclusive, and respectful workplace culture.