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Duration 7 hours
Course Outline
Introduction to the Course and Learning Objectives
- Welcome, overview of course objectives, and agenda
- Connecting leadership practices to the company mission and strategic goals
- Defining participant expectations and completing an initial self-assessment
The Fundamentals of Situational Leadership
- An overview of leadership styles most relevant to field teams
- Assessing team competence and commitment levels
- Choosing the most appropriate leadership approach for specific tasks
Effective Communication in the Field
- Techniques for delivering clear, concise briefings and instructions
- Practising active listening and verifying understanding
- Communicating technical and safety information effectively under time pressure
Assertive Decision-Making and Problem-Solving
- Applying structured decision-making processes to field-based issues
- Engaging in rapid root-cause analysis and implementing corrective actions
- Balancing speed, safety, and quality in decision-making
Motivation, Recognition, and Positive Feedback
- Identifying practical motivators for technical tradespeople
- Providing immediate, constructive feedback and recognition
- Creating short-term incentives and non-monetary rewards
Performance Management and Productivity Best Practices
- Setting clear expectations and measurable goals
- Monitoring progress, KPIs, and conducting quick performance checks
- Coaching team members for skill development and accountability
Planning, Resource Coordination, and Time Management
- Prioritising tasks and managing daily schedules effectively
- Coordinating materials, tools, and subcontractor activities
- Developing contingency plans for delays and site disruptions
Leading in Health, Safety, and Compliance
- The role of leaders in fostering safety-first behaviours
- Conducting effective safety briefings and job hazard analyses
- Managing incidents, reporting, and learning from near misses
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Managing interpersonal conflicts and facilitating difficult conversations
- Fostering collaboration across multi-skilled teams
- Promoting inclusive behaviours and respectful communication
Practical Workshop: Scenario-Based Roleplays
- Guided roleplays addressing common site challenges
- Receiving peer and trainer feedback using coaching frameworks
- Refining approaches and drafting individual action plans
Implementation Planning and Measurement
- Developing a 30-60-90 day leadership action plan
- Selecting simple productivity and safety metrics for monitoring
- Preparing a handoff to HR or senior management for ongoing follow-up
Summary and Next Steps
Requirements
- A solid grasp of electrical installation work and site operations
- Practical experience in supervising or collaborating within technical teams
- Knowledge of workplace health and safety principles
Target Audience
- Team leaders and foremen involved in electrical installation
- Site supervisors and project managers
- HR or training coordinators overseeing field teams
Testimonials (1)
Tips such as, asking my team What else can I say to you so you are successful. Be a better leader by learning to trust the team and hold them accountable.
