User-Centered Design Training Course

Business analysis is the process of studying, understanding, and defining business needs to develop solutions that meet those needs. It is a key element in the process of managing organizational change and designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions align with business goals and requirements. It plays a crucial role in ensuring the effectiveness of projects and changes within an organization by ensuring that implemented solutions are accurate, feasible, and fully aligned with business requirements.

This instructor-led live training in Serbia (online or onsite) targets intermediate-level business and IT professionals who want to learn how to write effective acceptance criteria for requirements.

By the end of this training, participants will be able to:

• Understand the importance of acceptance criteria.
• Create and verify requirements acceptance criteria.
• Apply different methods for describing acceptance criteria.
• Ensure the quality of analytical artifacts.

Insurance in the Digital Era provides a practical overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance sector.

This instructor-led live training (available online or onsite) targets intermediate-level insurance professionals who want to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize their insurance offerings and operations.

Upon completing this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and how they affect the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This foundational course is designed to meet the needs of professionals engaged in Requirements Engineering and Agile methodologies. It targets individuals in roles such as project and IT management, domain experts, system analysts, software developers, Scrum Masters, Product Owners, and members of Agile organizations.

RE@Agile integrates IREB’s perspective on Agile values with the Agile viewpoint on Requirements Engineering values. The curriculum covers the classification and evaluation of Requirements Engineering work products and techniques within an Agile context, as well as Agile work products and techniques in the context of Requirements Engineering. It also addresses essential process elements in Agile product development and highlights the motivation for adopting Agile practices in the development process.

A key focus is the synergy between Requirements Engineering and Agile, specifically examining Agile principles relevant to Requirements Engineering and the Agile mindset in relation to core Requirements Engineering values.

The Examination

This course serves as the basis for the RE@Agile Primer examination. Candidates can choose from two examination formats:

• A proctored multiple-choice examination leading to an official RE@Agile Primer certificate. This format is similar to the CPRE Foundation Level and Advanced Level multiple-choice examinations but has a duration of 40 minutes.
• An online multiple-choice self-assessment that provides a confirmation of participation.

This Advanced Level Module, RE@Agile, is designed for Requirements Engineers and agile practitioners. It concentrates on understanding and implementing practices and techniques from the Requirements Engineering discipline within agile development processes. Additionally, it covers grasping and applying concepts, techniques, and key process elements of agile approaches in Requirements Engineering processes.

The Examination

This course is designed to prepare participants for the Advanced Level certification exams in the following areas:

• RE@Agile - Practitioner (the certificate involves a multiple-choice exam)
• RE@Agile - Specialist (the certificate involves a written assignment)

This three-day program is offered as a live, instructor-led session, available either remotely or in a classroom setting.

The course equips participants with methods and best practices for Requirements Engineering, enabling organizations across any business domain to adopt these techniques, with a specific emphasis on eliciting (or extracting) requirements and consolidating them through negotiation and integration.

Additionally, the course content serves as preparation for the Advanced level of certification.

Who is this course for ?

This course is designed for professionals with career profiles such as Requirements Engineering, business analysis, business engineering, and organizational design, who seek to expand their knowledge and skills in requirements elicitation.

Examination:

Applicable additional exam fees may apply.

The “IREB Certified Professional for Requirements Engineering – Advanced Level (Elicitation)” exam consists of:

CPRE Advanced Level (Modeling) – Practitioner

• The exam to achieve the Requirements Elicitation - Practitioner - certificate
  involves a multiple-choice assessment.

CPRE Advanced Level (Modeling) – Specialist

• The exam to achieve the Requirements Elicitation - Specialist - certificate involves
  a written assignment.

This three-day course is conducted as a live, instructor-led session, available either online (remote) or in-person (classroom).

Target Audience:

The Advanced Requirements Management course is designed for professionals working in requirements engineering, business analysis, business engineering, organizational design, and related fields who wish to expand their knowledge and skills in requirements management.

Examination Details:

Additional examination fees may apply.

The “IREB Certified Professional for Requirements Engineering – Advanced Level (Management)” certification exam includes the following components:

CPRE Advanced Level (Management) – Practitioner

• Earning the Requirements Management - Practitioner certificate requires passing a multiple-choice examination.

CPRE Advanced Level (Management) – Specialist

• Earning the Requirements Management - Specialist certificate requires completing a written assignment.

This three-day course is conducted as a live, instructor-led session, available either online (remote) or onsite (classroom).

Through practical exercises, this training will help you gain greater proficiency in the efficient modeling of information structures, functions, behaviors, and scenarios.

Upon completing the training, you can take the exam to qualify as an 'IREB® Certified Professional for Requirements Engineering – Advanced Level, Requirements Modeling'.

Who is this course for?

Requirements managers, business analysts, system and software analysts (systems engineers), and project managers.

Examination:

Additional exam fees may apply.

The 'IREB Certified Professional for Requirements Engineering – Advanced Level (Modeling)' exam consists of:

CPRE Advanced Level (Modeling) – Practitioner

• The exam to achieve the Requirements Modeling - Practitioner certificate involves a multiple-choice exam.

CPRE Advanced Level (Modeling) – Specialist

• The exam to achieve the Requirements Modeling - Specialist certificate involves a written assignment.

Requirements Engineering (RE) is a crucial discipline in software and systems development, dedicated to identifying, documenting, and managing stakeholder needs and constraints to ensure project success.

This instructor-led, live training (available online or onsite) targets intermediate-level professionals seeking to deepen their understanding of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completing this training, participants will be able to:

• Understand and apply the key concepts and terminology defined by the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective and context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Use Requirements Engineering tools and best practices to enhance communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lecture and discussion.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be added on request.

This course is conducted as a live, instructor-led program, available in both online (remote) and onsite (classroom) formats.

The Certified Professional for Requirements Engineering (CPRE) certification is designed for professionals engaged in Requirements Engineering, Business Analysis, and Testing. The curriculum covers the core principles of the Requirements Engineering domain, along with established methodologies and practical techniques.

The certification framework is established by the IREB, and the CPRE examination can be taken through approved certification bodies.

Who is this course for?

This course is ideal for anyone involved in Requirements Engineering, Business Analysis, or software and systems development. The Foundation Level covers essential topics such as eliciting requirements and documenting them appropriately, verifying and validating requirements, and managing them throughout the entire product lifecycle.

By the end of this training, participants will be able to:

• demonstrate familiarity with the terminology used in Requirements Engineering, Business Analysis, and Requirements Management.
• understand fundamental Requirements Engineering techniques and methods, as well as their practical application.
• become familiar with widely established notations for specifying requirements.

Model-Based Development (MBD) is a software development approach that facilitates faster and more cost-efficient creation of dynamic systems, including control systems, signal processing, and communication networks. It emphasizes graphical modeling over traditional text-based programming.

Through this instructor-led live training, participants will learn how to apply MBD methodologies to reduce development expenses and accelerate the time to market for their embedded software products.

Upon completion of this training, participants will be able to:

• Select and effectively use appropriate tools for implementing MBD.
• Employ MBD to enable rapid development during the early phases of embedded software projects.
• Accelerate the market release of their embedded software.

Course Format

• A blend of lectures, discussions, exercises, and extensive hands-on practice

This instructor-led, live training in Serbia (online or onsite) is designed for intermediate-level business and IT professionals who wish to learn standardized methods for describing requirements.

By the end of this training, participants will be able to:

• Understand various types of requirements.
• Utilize effective methods for describing requirements.
• Apply recognized standards and templates.
• Communicate requirements effectively.

This instructor-led live training in Serbia (online or on-site) is designed for intermediate-level business and IT professionals aiming to enhance their skills in requirements management.

By the end of this training, participants will be able to:

• Understand the key activities and products of requirements management.
• Apply effective techniques for requirements elicitation.
• Document requirements using appropriate methods and notations.
• Implement a requirements architecture and repository.

This instructor-led, live training in Serbia (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

Objective of the training
Understand the advantages of using scenarios to describe system functionality.
Master effective techniques for gathering functional requirements.
Gain the ability to define functional requirements using UML notation (scenario diagrams) and in the format of scenario specifications.

Benefits
Instructor-led sessions by a specialist with years of IT industry experience and deep expertise in IT processes.
Practical focus - essential theory is reinforced by project-based practice, with topics grounded in real-world project situations.
Hands-on training using standard requirements engineering tools, allowing participants to learn their core functionalities.
Opportunity to apply newly acquired knowledge immediately during the training session.