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Course Outline

Utility theory

  • Definition of utility.
  • Elements that constitute usability.
  • The concept of UX
  • Usability versus competitive advantage.

Usability planning

  • Stakeholder analysis
  • User context analysis
  • Quality objectives.

Usability requirements elicitation and analysis

  • Requirements elicitation techniques
  • Usability versus solution functionality

Software Design from a User-Centered Design perspective

  • User Interface Design.
  • Norms, standards, and guidelines
  • Style guide

Usability testing and evaluation

  • Check lists.
  • Testing with users (usability testing).
  • Advanced methods - basics.

Development towards usability and UX

  • Certification of qualifications.
  • Usability competencies versus other design roles.

Summary

  • Workshop summary.
  • Best practices and checklists.

Requirements

Basic understanding of the IT product life cycle.
Knowledge of nomenclature used in software development and IT project implementation.

Level
2

Goals
Learn key concepts and terminology related to the usability of digital solutions.
Understand effective methods for capturing usability requirements.
Acquire the skills needed to design usable IT solutions.

Advantages
Training delivered by an expert with years of experience in the IT industry and deep knowledge of IT processes.
Emphasis on practical application—necessary theory is supported by project practice, and discussed topics are linked to real-world project scenarios.
Training utilizes tools commonly used in requirements engineering, offering an opportunity to learn their basic functionalities.
Participants can apply the knowledge gained immediately during the training.

Target Audience
System and business analysts, product owners, business owners, and digital solution designers.
Project managers aiming to ensure the usability of IT systems they design.
Business representatives responsible for developing business needs and/or validating system usability.
Software and system engineers.
Testers, QA professionals, and those responsible for the quality assurance of IT systems and software.

 14 Hours

Number of participants


Price per participant

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