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Course Outline

1. Integration Assessment and Core Principles

  • Digital Ecosystems and Operational Automation
    • Advantages and structural design of connected systems
    • Integration methods: native links, connectors, and APIs
    • Standard tools: Zapier, Make, API Connector, Power Automate
  • Mapping Internal Processes
    • Identifying existing workflows and opportunities for enhancement
    • Setting goals and defining efficiency metrics
    • Documenting current “as is” processes and designing “to be” states
  • Practical Demonstration: Basic Gmail automation → Trello (email reception → task generation)

2. Linking Trello and Google Workspace

  • Trello + Google Sheets and Drive
    • Connecting dashboards to monitoring sheets
    • Generating automated reports and uploading files
    • Drive connectivity and version management
  • Trello + Gmail and Calendar
    • Automating reminders and alerts
    • Aligning deadlines with task statuses
  • Case Study: Collaborative project management in Trello with real-time dashboards in Google Sheets

3. QuickBooks Integration and Automated Communication

  • QuickBooks + Google Workspace
    • Automated export of financial documents
    • Budget tracking and reconciliation with Sheets
  • QuickBooks + Trello
    • Associating projects with cost centers and financial oversight
    • Automatic task updates based on budget utilization
  • Overview of WhatsApp Business API / Twilio / WATI
    • Core concepts and connection possibilities
    • Applications: task updates, payment reminders, client follow-ups
    • Practical scenario: “Trello or QuickBooks event → instant WhatsApp message.”
  • Integrated Case Study: Project update → accounting entry → automatic client notification via WhatsApp

4. Security, Oversight, and Implementation

  • Security and Access Management
    • Secure authentication methods (OAuth, tokens)
    • Managing roles, permissions, and data safety
  • Monitoring and Upkeep
    • Tracking active automation flows
    • Handling errors and alerts
    • Scaling integration capabilities
  • Documentation and Continuous Refinement
    • Maintaining an integration registry and best practices
    • Evaluating impact through efficiency KPIs
  • Capstone Project: Creating a unified workflow that combines Trello, QuickBooks, Google Workspace, and WhatsApp notifications

Requirements

  • Fundamental familiarity with Trello, QuickBooks, and Google Workspace
  • Active access to these platforms to perform practical exercises

Target Audience

  • Operational coordinators and managers
  • Administrative and finance teams
  • Project managers and specialists driving innovation or digital transformation
 20 Hours

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