SAP Industry Solutions for Utilities (ISU) Training Course
SAP Industry Solutions for Utilities (ISU) is a specialized solution provided by SAP, designed with tools to address the distinct business processes and challenges encountered by utility companies.
This instructor-led, live training (available online or on-site) targets IT professionals eager to learn how to utilize SAP ISU for managing customer information, meter data, energy data, and billing processes within the utilities sector.
Upon completion of this training, participants will be able to:
- Develop a thorough understanding of SAP ISU, its architecture, and its function within the utilities industry.
- Expertly manage customer master data, service requests, and customer interactions using SAP ISU.
- Grasp the principles governing the management of utility infrastructure and energy data.
- Integrate SAP ISU seamlessly with other SAP modules.
Course Format
- Interactive lectures and discussions.
- Ample exercises and practical application.
- Hands-on implementation within a live-lab environment.
Course Customization Options
- To arrange customized training for this course, please reach out to us.
Course Outline
Introduction to SAP ISU
- Overview of SAP ISU and its role in the utilities industry
- Key features and benefits of SAP ISU
- Industry-specific challenges and trends
SAP ISU Architecture and Navigation
- SAP ISU system architecture
- Navigation and user interface in SAP ISU
- Role-based access and security considerations
Customer Information System (CIS)
- Managing customer master data
- Customer interactions and service requests
- Billing and invoicing processes
Meter Data Management (MDM)
- Meter data collection and processing
- Smart meter integration
- Data validation and estimation
Energy Data Management (EDM)
- Energy consumption data management
- Demand-side management
- Energy efficiency reporting
Device Management (DM)
- Managing utility infrastructure
- Maintenance and asset management
- Device data integration
Billing and Invoicing
- Tariff structures and rate determination
- Bill calculation and invoice generation
- Payment processing and collections
Customer Service
- Handling customer inquiries and complaints
- Service orders and field service management
- Customer self-service portals
Reporting and Analytics
- SAP ISU reporting tools and dashboards
- Custom reporting and analytics
- Data-driven decision-making
Integration with Other SAP Modules
- Integration with SAP Financial Accounting (FI) and Controlling (CO)
- Integration with SAP Customer Relationship Management (CRM)
- Third-party system integration
Regulatory Compliance
- Compliance with industry-specific regulations and standards
- Audit trails and documentation
Summary and Next Steps
Requirements
- Basic understanding of the utilities industry
- Familiarity with SAP concepts
Audience
- IT professionals
- Utility managers
- SAP consultants
Open Training Courses require 5+ participants.
SAP Industry Solutions for Utilities (ISU) Training Course - Booking
SAP Industry Solutions for Utilities (ISU) Training Course - Enquiry
SAP Industry Solutions for Utilities (ISU) - Consultancy Enquiry
Testimonials (2)
The exercise and Q&A
Aristantia
Course - SAP MM
passion of the trainer, kindness and good in working with a team.
NOXOLO - Vergenoeg Mining Company
Course - SAP PM Fundamentals to Advanced
Upcoming Courses
Related Courses
Introduction to SAP Ariba
14 HoursSAP Ariba offers a cloud-based platform that enables organizations to streamline their procurement, supplier relationships, and sourcing strategies within a single digital environment.
This instructor-led training session, available online or on-site, is designed for users at the beginner to intermediate level who want to gain insight into SAP Ariba’s core features and its integration into strategic sourcing and procurement activities.
Upon completing this training, participants will be able to:
- Navigate the SAP Ariba interface and comprehend its place within the broader SAP ecosystem.
- Utilize Ariba’s core modules to manage suppliers, contracts, and sourcing activities.
- Engage with vendors and automate procurement processes via the Ariba Network.
- Implement industry best practices to enhance procurement efficiency, transparency, and regulatory compliance.
Course Format
- Interactive lectures and group discussions
- Practical exercises based on real-world scenarios (subject to demo environment availability)
- Case studies and reviews of best practices
Customization Options
- For tailored training solutions, please reach out to us to make arrangements.
SAP Analytics Cloud (SAC) for Administrators
14 HoursThis instructor-led, live training in Serbia (online or onsite) is aimed at intermediate-level IT administrators who wish to learn how to manage the SAC environment, troubleshoot, and provide support to end users.
By the end of this training, participants will be able to:
- Gain an in-depth understanding of SAP Analytics Cloud administration.
- Learn how to configure and manage SAC environments.
- Understand user roles, permissions, and security settings.
- Manage data connections and data models.
- Troubleshoot and resolve common SAC issues.
- Provide technical support to end users.
SAP Analytics Cloud (SAC) for End Users
7 HoursThis instructor-led, live training in Serbia (online or onsite) is designed for beginner-level end-users who want to learn how to manage and understand the technical aspects of SAC.
By the end of this training, participants will be able to:
- Understand the basics of SAP Analytics Cloud (SAC).
- Learn how to navigate the SAC interface.
- Create and manage queries and reports.
- Design interactive dashboards and visualizations.
- Utilize SAC features for data exploration and analysis.
- Export and share reports with other users.
SAP Analytics Cloud: Planning (formerly SACP20)
35 HoursThis program provides comprehensive coverage of all planning capabilities within SAP Analytics Cloud, including the creation of value driver trees, configuration of data actions, formula development, simulation execution, and allocation definition. Furthermore, the curriculum addresses collaboration mechanisms, process control, and planning stories. Instruction is delivered in English. As this is an intensive, in-depth course, participants are advised to have completed SACM21 and SACS21 or possess equivalent foundational knowledge of the topics presented in those prerequisites.
SAP Ariba Procurement: Administration
14 HoursAudience
- System Administrators
- Functional and Technical Consultants
Course Objectives
- Upon completion, this course will equip you with the ability to:
- Understand the Ariba Cloud infrastructure, resources, data types, and integration approaches. Learn how to maintain catalogs and approval rules, and how to activate new features.
SAP Ariba for the Oil Industry
21 HoursThis instructor-led, live training in Serbia (online or onsite) is aimed at beginner-level to intermediate-level professionals in the oil industry who wish to optimize their procurement processes using SAP Ariba.
By the end of this training, participants will be able to:
- Understand the key functionalities of SAP Ariba relevant to the oil industry.
- Manage supplier relationships, sourcing, and contracts effectively.
- Optimize procurement workflows and compliance processes.
- Integrate SAP Ariba with existing ERP systems for seamless operations.
SAP MM
21 HoursThis instructor-led, live training in Serbia (online or onsite) is tailored for functional consultants aiming to manage procurement operations via SAP MM.
Upon completion of this training, participants will be able to:
- Execute end-to-end transactional activities within the SAP system.
- Create and manage MM master data in the SAP environment.
- Comprehend the organizational structure of the SAP system.
SAP MM (Materials Management): Configuration, Management, and Processes
21 HoursSAP MM (Materials Management) is a core component of SAP ERP designed to streamline procurement, inventory control, and material resource planning across enterprises. It seamlessly integrates with other SAP modules, such as FI, CO, and SD, to optimize business workflows.
This instructor-led live training, available online or onsite, is tailored for intermediate to advanced functional consultants and developers aiming to configure, manage, and execute SAP MM processes within enterprise environments.
Upon completing this course, participants will be equipped to:
- Execute end-to-end SAP MM transactions, ranging from purchase requisitions to goods receipt and invoice verification.
- Configure essential MM module components, including organizational structures, master data, and purchasing parameters.
- Effectively manage vendor and material master data to support procurement activities.
- Integrate SAP MM with other SAP modules to ensure comprehensive business process management and reporting.
Course Format
- Interactive lectures and discussions.
- Extensive exercises and practical sessions.
- Hands-on implementation in a live-lab environment.
Customization Options
- For customized training requests, please contact us to make arrangements.
SAP MM Fundamentals: Materials Management Essentials
14 HoursSAP MM (Materials Management) serves as a vital module within the SAP ERP suite, managing procurement, inventory control, and material planning across an enterprise.
This instructor-led live training, available either online or in-person, is designed for beginner to intermediate professionals seeking a robust grasp of SAP MM concepts and functionalities, including practical experience with configuration and transactional activities.
Upon completion of this training, participants will be able to:
- Comprehend the fundamental principles and components of SAP MM.
- Outline the complete procurement and inventory management lifecycle.
- Utilize SAP MM transactions for materials and purchasing operations.
- Implement basic configuration and manage master data within SAP MM.
Course Format
- Interactive lectures and discussions.
- Theoretical instruction complemented by guided demonstrations.
- Practical exercises with limited access to a real system environment.
Customization Options
- For customized training arrangements, please contact us to discuss your specific needs.
SAP PM Fundamentals to Advanced
21 HoursThis instructor-led live training in Serbia (online or onsite) is designed for business analysts, consultants, and other relevant professionals who aim to utilize SAP PM to sustain the performance of their business units.
Upon completion of this training, participants will be able to:
- Install and configure the SAP PM software.
- Integrate SAP PM features into their business’s IT infrastructure.
- Utilize SAP PM as a tool to execute maintenance role responsibilities.
- Leverage SAP PM reports to address client requirements.
- Understand the significance of SAP PM implementations for plant workflow and the safety of work personnel.
SAP PM Level 1: Fundamentals of Plant Maintenance
20 HoursSAP PM (Plant Maintenance) is a module within the SAP ecosystem designed to support comprehensive maintenance activities across an organization, encompassing inspections, preventive and corrective maintenance, and repair operations.
This instructor-led live training, available online or onsite, targets beginner-level planners and supervisors seeking to familiarize themselves with SAP PM and gain proficiency in creating and tracking notifications and work orders.
Upon completion of this training, participants will be able to:
- Navigate and utilize basic functions within the SAP PM module.
- Create and manage straightforward maintenance notifications and work orders.
- Comprehend the technical structure, including equipment and technical locations.
- Monitor the progress of maintenance activities via notifications and orders.
Format of the Course
- Interactive lecture and discussion.
- Numerous exercises and practice sessions.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
SAP PM Level 2: Master Data Management and Maintenance Strategies
20 HoursSAP PM (Plant Maintenance) facilitates the creation and organization of master data, which is essential for efficient maintenance planning and execution. Ensuring data accuracy and proper maintenance is crucial for automating planning processes and effectively implementing maintenance strategies.
This instructor-led, live training session, available both online and onsite, targets intermediate-level maintenance planners who aim to manage SAP PM master data and configure maintenance strategies, task lists, and maintenance plans.
Upon completing this training, participants will be able to:
- Create and maintain structured master data for maintenance activities.
- Define and implement corrective, preventive, and predictive strategies.
- Develop task lists and integrate them into automated maintenance plans.
- Activate and monitor the execution of plans within SAP PM.
Course Format
- Interactive lectures and discussions.
- Numerous exercises and practical practice.
- Hands-on implementation in a live-lab environment.
Customization Options
- To request customized training for this course, please contact us to make arrangements.
SAP PM Level 3: Planning and Scheduling of Maintenance Orders
20 HoursSAP PM (Plant Maintenance) facilitates the detailed scheduling and management of work orders, ensuring alignment with materials, labor, and capacity planning. This course level emphasizes the creation of fully scheduled maintenance orders that are optimized for resource efficiency.
This instructor-led, live training—available both online and onsite—is designed for intermediate-level planners and planning managers aiming to execute detailed work order planning and scheduling across maintenance teams and assets.
Upon completing this training, participants will be able to:
- Develop efficient work orders connected to maintenance strategies and task lists.
- Assign materials, tools, and human resources utilizing integrated planning tools.
- Schedule work orders in accordance with capacity constraints and operational priorities.
- Monitor and update progress, adjusting plans as required in real time.
Course Format
- Interactive lectures and discussions.
- Extensive exercises and practical application.
- Hands-on implementation within a live-lab environment.
Course Customization Options
- To request customized training for this course, please contact us to arrange.
SAP PM Level 4: Advanced Management, Reporting, and Analysis
20 HoursSAP PM (Plant Maintenance) offers powerful tools for analyzing maintenance activities, managing costs, and supporting strategic decisions. This level focuses on the use of KPIs, reports, and integration with other SAP modules to drive operational excellence and continuous improvement.
This instructor-led, live training (online or onsite) is aimed at advanced-level users who wish to develop reporting, analytics, and cross-functional integration skills to improve maintenance decision-making and cost management.
By the end of this training, participants will be able to:
- Analyze maintenance cost data and manage budgets efficiently.
- Use SAP PM reporting tools to monitor key indicators and generate custom reports.
- Leverage data integration with MM and FI modules for broader analysis.
- Apply continuous improvement techniques using process analytics and reporting feedback.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Winshuttle Studio Transaction for SAP MM: Automating Mass Data Changes
14 HoursWinshuttle Studio serves as a robust data management and automation solution that seamlessly integrates with SAP to optimize repetitive business workflows.
This guided, live training session (available online or on-site) is designed for SAP and data professionals at an intermediate level who aim to boost operational efficiency and minimize errors by automating bulk data creation, updates, and cancellations within SAP MM using the Winshuttle Studio Transaction module.
Upon completing this training, participants will be equipped to:
- Grasp the fundamental capabilities of Winshuttle Studio Transaction.
- Develop and refine scripts to automate SAP MM processes.
- Perform bulk data creation, modifications, and cancellations with enhanced efficiency.
- Enhance accuracy and adhere to compliance standards by applying automation best practices.
Course Delivery Format
- Engaging lectures combined with interactive discussions.
- Practical, hands-on exercises focused on script development.
- Real-world lab sessions demonstrating SAP MM process automation.
Customization Opportunities
- For inquiries regarding tailored training arrangements for this course, please reach out to us.