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Course Outline

Introduction to MSP and Program Thinking

  • Differentiating programs from projects and understanding the value of program management.
  • Exploring MSP principles and the concept of transformational flow.
  • Overview of the program lifecycle: identification, definition, and benefits management.

Program Governance and Organization

  • Defining program structures, roles, and responsibilities (including SRO, Program Manager, and Board).
  • Establishing a Program Management Office (PgMO).
  • Understanding decision-making processes, reporting lines, and escalation paths.

Vision, Blueprint, and Benefits Management

  • Defining the vision and strategic outcomes.
  • Designing the blueprint and target operating model.
  • Identifying, mapping, measuring, and tracking benefits.

Program Planning and Delivery Approach

  • Developing a comprehensive program plan and delivery roadmap.
  • Integrating workstreams and projects, managing dependencies, and sequencing efforts.
  • Addressing scheduling, resource planning, and capacity considerations.

Stakeholder Engagement and Communications

  • Conducting stakeholder analysis and developing engagement strategies.
  • Planning communications and fostering change readiness.
  • Managing resistance and securing sponsor commitment.

Risk, Issue, and Assurance Management

  • Identifying and escalating program-level risks and issues.
  • Defining assurance roles, including internal/external assurance and audit readiness.
  • Developing contingency plans and providing decision support.

Financials, Benefits Realisation, and Value Management

  • Developing business cases and overseeing financial governance.
  • Tracking benefits, measuring outcomes, and analyzing ROI.
  • Implementing cost control, forecasting, and rebaselining practices.

Quality, Configuration, and Change Control

  • Applying quality management approaches specific to programs.
  • Managing configuration and change control across multiple projects.
  • Utilizing standards, templates, and knowledge management for repeatability.

Transition to Business-as-Usual and Program Closure

  • Planning for handover, sustainment, and operational acceptance.
  • Executing closure activities, including benefits reviews, lessons learned, and documentation.
  • Embedding outcomes into ongoing business-as-usual processes.

Practical Workshop and Case Study

  • Scenario exercise: designing a program governance model and benefits map.
  • Group presentations with feedback from peers and instructors.
  • Developing an action plan to apply MSP practices within participants' organizations.

Summary and Next Steps

Requirements

  • A solid grasp of project management fundamentals.
  • Practical experience in project or program environments, either working in or supporting them.
  • Familiarity with the core concepts of organizational change.

Target Audience

  • Program managers and those aspiring to become program managers.
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers.
  • Program office personnel, change managers, and delivery leads.
 21 Hours

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