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 Duration 21 hours

Course Outline

🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)

  • High-level overview of the Microsoft Dynamics 365 BC ERP platform
  • Core modules and system capabilities
  • Basics of navigation and user interface interaction

🔹 Module 2 – Warehouse Management Fundamentals in Business Central

  • Warehouse Management System (WMS) principles within an ERP context
  • Configuration of warehouse structures, zones, bins, and units of measure
  • Management of inbound and outbound flows: receiving, storage, and dispatch
  • Inventory processes, including cycle counting and internal stock movements

🔹 Module 3 – Integration with Warehouse Insight

  • Introduction to Warehouse Insight and its connection with Business Central
  • Configuration and operation using mobile devices and barcode scanners
  • Practical execution of tasks using handheld devices (Datalogic, Zebra, Honeywell)
  • Coverage of key operations: receiving, picking, put-away, packing, and shipping
  • Ensuring a consistent user experience across various warehouse configurations

🔹 Module 4 – License Plating and Advanced Traceability

  • Understanding License Plate Number (LPN) concepts
  • Creation and administration of LPNs for pallets, boxes, and containers
  • Processes for label printing and report archiving
  • Tracking mixed items using unique LPNs
  • Optimizing efficiency by reducing manual scans and enhancing read accuracy

🔹 Module 5 – Equipment Calibration and Quality Support

  • Embedding quality control procedures within the WMS framework
  • Monitoring calibration schedules and equipment health status
  • Documenting inspections and non-conformities within the ERP system
  • Automating alerts for maintenance and calibration requirements

🔹 Module 6 – Test Request (ST) and Custom Operational Workflows

  • Designing the Test Request (ST) process in Business Central
  • Automation of approval chains and notifications (optionally via Power Platform)
  • Utilizing dashboards and reporting tools to monitor test and equipment status

🔹 Module 7 – Best Practices, Configuration & Troubleshooting

  • Recommended strategies for warehouse and LPN configuration
  • Management of user roles and access permissions
  • Considerations for version compatibility and upgrades (e.g., transition to v23)
  • Resolving common issues and troubleshooting techniques
  • Integration with other Microsoft ecosystem tools (Power BI, Power Automate)

Summary and Next Steps

Requirements

  • Practical experience with ERP or Warehouse Management System (WMS) platforms
  • Foundational knowledge of inventory control and warehouse logistics
  • Proficiency with the Microsoft ecosystem, including tools like Power Platform and Power BI

Target Audience

  • Warehouse managers and logistics specialists
  • ERP system administrators and consulting professionals
  • Operations staff and quality assurance personnel

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