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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Generation

  • Establishing academic, institutional, and brand positioning
  • Leveraging AI to draft persona-focused content for web, email, and social platforms
  • Ensuring editing accuracy, quality control, and brand voice consistency using AI tools

Public Relations and Reputation Oversight

  • Tracking online reputation using AI-powered social listening tools
  • Proactive PR: Utilizing AI for media outreach and drafting press materials
  • Developing crisis planning and response protocols supported by AI alerts

Digital Marketing Enhancement and Analytics

  • Implementing segmentation and targeting through ML-based clustering
  • Conducting campaign A/B testing, uplift modeling, and attribution analysis
  • Automating creative testing and budget optimization processes

Innovation in Educational Products and Services

  • Uncovering product opportunities through data-driven discovery methods
  • Developing microcredentials, blended learning options, and AI-enabled services
  • Applying rapid prototyping and pilot evaluation frameworks

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student service offerings
  • Articulating program value through AI-generated evidence and outcomes
  • Establishing partnership models with industry partners and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Fostering internal support for AI initiatives
  • Addressing training, governance, and ethical considerations in AI usage
  • Creating roadmaps for skill development and role adaptation

Events, Outreach, and Stakeholder Interaction

  • Planning academic and outreach events enhanced by AI (e.g., logistics, personalization)
  • Developing school engagement strategies and relationship mapping using AI insights
  • Assessing event impact and follow-up conversion through analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group project: Define objectives, tools, KPIs, and implementation plan
  • Presenting the strategic plan and gathering peer feedback
  • Formulating a roadmap for execution and identifying quick wins

Recap and Future Actions

Requirements

  • Foundational knowledge of marketing principles
  • Prior experience with digital platforms is advantageous
  • A receptive attitude toward integrating AI-based tools and workflows

Target Audience

  • Marketing managers within the higher education sector
  • Leaders in institutional communications and public relations
  • Program directors and innovation teams

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