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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Creation

  • Establishing academic, institutional, and brand positioning
  • Drafting persona-focused web, email, and social content using AI
  • Ensuring editing, quality control, and brand voice consistency with AI tools

Public Relations and Reputation Management

  • Monitoring online reputation using AI-driven listening tools
  • Proactive PR: Leveraging AI for media outreach and drafting press materials
  • Crisis planning and response playbooks supported by AI alerts

Digital Marketing Optimization and Analytics

  • Segmentation and targeting using ML-based clustering
  • Campaign A/B testing, uplift modeling, and attribution analytics
  • Workflows for automated creative testing and budget optimization

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery
  • Designing microcredentials, blended offerings, and AI-enabled services
  • Frameworks for rapid prototyping and pilot evaluation

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student services
  • Communicating program value using AI-generated evidence and outcomes
  • Partnership models with industry players and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Fostering internal buy-in for AI initiatives
  • Training, governance, and ethical considerations for AI usage
  • Roadmaps for capability building and role adaptation

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI (logistics, personalization)
  • Implementing school engagement strategies and relationship mapping with AI insights
  • Measuring event impact and follow-up conversion using analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design: Define objectives, tools, KPIs, and rollout plan
  • Presentation of the strategic plan and peer feedback
  • Roadmap for implementation and identifying quick wins

Summary and Next Steps

Requirements

  • Fundamental understanding of marketing concepts
  • Experience with digital channels is beneficial
  • Willingness to adopt AI-driven tools and workflows

Target Audience

  • Marketing managers in the higher education sector
  • Leads in institutional communications and public relations
  • Program directors and innovation teams

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