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Course Outline
Fundamentals and Applications of Gen AI
- Introduction to Generative AI
- Understanding Gen AI and its underlying mechanisms
- Language models and their inherent limitations
- The essential role of human oversight in AI-assisted workflows
2. Gen AI for the Business Analyst
- Assisting in problem analysis
- Structuring and organizing information
- Drafting documents and reports
3. Practical Prompting Techniques
- Strategies for formulating effective prompts
- Defining context, objectives, and constraints
- Iterative refinement of AI outputs
4. Supporting Business Analysis Activities
- Defining core business problems
- Formulating testable hypotheses
- Conducting scenario analysis
5. AI-Assisted Analytical Documentation
- Business requirements specification
- Process descriptions
- Workshop notes and executive summaries
Integrating AI into Daily Workflow
- Utilizing Gen AI as a cognitive aid rather than a replacement for human judgment
- Critically assessing AI-generated content
- Verifying and validating information accuracy
- Avoiding uncritical automation
2. AI in Stakeholder Communication
- Preparing communications and status updates
- Simplifying complex technical content
- Tailoring messages to diverse audiences
3. Risks and Accountability
- Ensuring data privacy and confidentiality
- Maintaining accountability for AI-generated content
- Addressing ethical considerations
4. Building a Custom BA Workflow with AI
- Exploring practical use-case scenarios
- Integrating with productivity tools
- Establishing team best practices
Requirements
- Professional experience in data analysis, reporting, or business process support roles.
- Technical proficiency in MS Excel, including lookup functions, pivot tables, and basic charting.
- Domain expertise: Fundamental knowledge of Key Performance Indicators (KPIs) relevant to your business area and an understanding of organizational data lifecycles.
Target Audience
- Business Analysts and Systems Analysts.
- Product Owners and Product Managers.
- Business Consultants.
- Requirements Engineering Specialists.
14 Hours
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