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Duration 14 hours
Course Outline
Fundamentals and Applications of Gen AI
Introduction to Generative AI
- Overview of Gen AI and its operational mechanics
- Exploring language models and their inherent limitations
- The critical role of humans in AI-assisted workflows
Gen AI for the Business Analyst
- Assisting with problem analysis
- Structuring information effectively
- Drafting documents and reports
Prompting in practice
- Crafting effective prompts
- Defining context, objectives, and constraints
- Refining outputs through iteration
Supporting business analysis
- Defining business problems
- Formulating hypotheses
- Conducting scenario analysis
AI-assisted analytical documentation
- Business requirements
- Process descriptions
- Workshop notes and summaries
Integrating AI into daily workflow
Gen AI as a thinking aid, not a replacement
- Critically evaluating AI outputs
- Verifying and validating content
- Preventing unthinking automation
AI in stakeholder communication
- Preparing communications and updates
- Simplifying complex content
- Tailoring messages for diverse audiences
Risks and responsibility
- Data privacy and confidentiality
- Accountability for AI-generated content
- Ethical considerations
Building a custom BA workflow with AI
- Practical use-case scenarios
- Integration with productivity tools
- Team best practices
Requirements
- Professional background in data analysis, reporting, or business process support roles.
- Technical proficiency: Competence in MS Excel, including lookup functions, pivot tables, and basic charting.
- Domain knowledge: A fundamental understanding of Key Performance Indicators (KPIs) relevant to your business area, along with familiarity with the organizational data lifecycle.
Target Audience
- Business and Systems Analysts.
- Product Owners and Product Managers.
- Business Consultants.
- Requirements Engineering Specialists.
Testimonials (2)
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
comparing theory to practical life