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Course Outline
Introductions, Experience Sharing & Current Delivery Challenges
- Introduction and course overview
- Sharing experiences and conducting retrospectives
- Current challenges in project delivery
- The evolving landscape of government delivery
Digital Government & Public Service Transformation
- Government in the 21st Century
- Digital First—while not Digital Only
- Balancing public value with commercial value
- Key traits of effective digital government
- The impact of digital services on citizen outcomes
Agile Mindset, Principles & Lean Thinking
- Core agile values and principles
- Commitment to continuous learning and improvement
- Adapting to change
- Distinguishing between "Being Agile" and "Doing Agile"
- Cultivating an agile culture
Understanding Complexity & Choosing the Right Delivery Approach
- Navigating complexity and uncertainty
- Waterfall project delivery
- Agile delivery
- Flow-based delivery
- Hybrid methodologies
- The Cynefin Framework
- Selecting the most fitting delivery model
Delivering Value Through Products
- Differences between projects and products
- Focusing on outcomes rather than just outputs
- Value streams
- Adopting a product mindset
- Minimum Viable Product (MVP)
- Incremental and iterative delivery
- Sustaining continuous value delivery
Agile Teams, Roles & Leadership
- Building cross-functional teams
- The role of Product Ownership
- Responsibilities of Delivery Managers
- The Scrum Master’s duties
- Practising servant leadership
- Fostering psychological safety
- Encouraging collaboration and empowerment
Scrum Framework
- Fundamental Scrum principles
- Defining Scrum roles
- Working with Scrum artefacts
- Conducting Sprint Planning
- Facilitating the Daily Scrum
- Holding the Sprint Review
- Running the Sprint Retrospective
- Implementing Scrum in government contexts
- Engaging in a Scrum simulation
Lean Kanban & Flow-Based Delivery
- Core Kanban principles
- Participating in a Kanban activity
- Limiting Work in Progress (WIP)
- Achieving continuous delivery
- Monitoring cycle time
- Tracking lead time
- Measuring throughput
- Detecting and eliminating bottlenecks
Scaling Agile Across Government
- Coordinating multiple delivery teams
- Managing inter-team dependencies
- Aligning with portfolio goals
- Establishing agile governance
- Creating Communities of Practice
- Overview of leading scaling frameworks
User-Centred Design & Requirements
- Gaining insight into user needs
- Navigating Discovery, Alpha, Beta, and Live phases
- Simulating user research
- Creating story maps
- Writing user stories
- Defining acceptance criteria
- Establishing the Definition of Ready
- Defining the Definition of Done
Planning, Prioritisation & Estimation
- Managing Product Backlogs
- Applying prioritisation techniques
- Using Planning Poker
- Performing relative estimation
- Tracking velocity
- Forecasting progress
- Developing roadmaps
Measuring Delivery Success
- Utilising agile metrics
- Interpreting burn-down charts
- Analysing burn-up charts
- Using Cumulative Flow Diagrams
- Evaluating outcomes and public value
Governance in Agile Government
- Distinguishing governance from bureaucracy
- Ensuring assurance and accountability
- Managing risk
- Implementing financial governance
Government Digital Service (GDS) Standards
- Understanding the Government Digital Strategy
- Exploring the Government Digital Service (GDS)
- Meeting the Digital Service Standard
- Complying with the Service Manual
- Preparing for Service Assessments
Building an Agile Project Management culture
- Evaluating organisational maturity
- Identifying quick wins
- Planning long-term transformation
- Defining leadership actions
- Developing team capabilities
- Enhancing governance structures
- Establishing metrics for success
Requirements
This course is designed for current and aspiring Project Managers in the public sector who seek to deepen their understanding of agile project management.
21 Hours
Testimonials (3)
The training was very interactive which makes the learning experience better. I liked being able to practice the agile scenarios on the whiteboard in groups. I also liked how Craig mixed the groups up so you weren't always doing exercises with the same people.
Tracy
Course - Agile Project Management in the Public Sector
Scrum Refresher
Tyson Fazackerley
Course - Agile Project Management in the Public Sector
See above. I also found the activities really, really helpful to illustrate the theories and cement the concepts in my mind. Another thing that I really valued was the space he gave us to share our experiences with one another, to give real life examples to discuss and reinforce the learning he shared with us.
