Upravljanje znanjem Training in Belgrade

Ova obuka koja vodi predavač u Belgrade uči napredne stručnjake kako da grade korporativne sisteme za upravljanje znanjem koristeći Microsoft 365. Učenici projektuju SharePoint repozitorijume, automatizuju tokove sa Power Automate-om i vizuelizuju podatke putem Power BI tabela za poboljšanu saradnju.

This instructor-led course on Belgrade provides educators with the essential skills to manage classes, notes, and projects using Notion. It covers dashboard creation, resource organization, assignment tracking, and collaboration facilitation, enabling you to streamline academic workflows and boost productivity.

Ova instrukciona obuka u Belgrade vodi učesnike kroz izgradnju skalabilnih ličnih baza znanja u Notion-u. Naučite da dizajnirate strukturisane baze podataka, predloške i međusobno povezane vikije koje poboljšavaju preuzimanje informacija. Idealno za početnike koji žele efikasno da organizuju dugoročne beleške.

This live, instructor-led course on Belgrade explores the essential Notion concepts required for effective content planning. Learners will discover how to build organized calendars, administer relational databases, and refine writing workflows. Through practical exercises, participants will acquire the hands-on skills necessary for managing efficient digital publishing pipelines.

This live training in Belgrade is dedicated to automating Notion workflows. Advanced specialists acquire the skills to connect Notion with external applications using Zapier, webhooks, and APIs. Hands-on labs address error handling and governance, ensuring the creation of robust, scalable integrations suitable for modern business environments.

This live, instructor-led training in Belgrade empowers intermediate professionals to design and maintain custom dashboards and relational databases in Notion without coding. Participants will learn to model real-world workflows, import external data, and create interactive views for project tracking and analytics.

This live, instructor-led training in Belgrade empowers researchers and writers to utilise Tana for structuring complex knowledge. Participants gain the skills to organise research materials, optimise writing workflows, and effectively connect ideas through Supertags and dynamic searches.

This instructor-led, live training in Belgrade (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

This instructor-led, live training in Belgrade (online or onsite) is designed for advanced professionals aiming to harness Tana’s AI capabilities and automation features to accelerate workflows and optimize team collaboration.

Upon completing this training, participants will be able to:

• Apply Tana’s AI-powered features for workflow automation.
• Configure and tailor advanced automations within Tana.
• Incorporate AI-driven knowledge management into team collaboration efforts.
• Improve data retrieval, task execution, and decision-making using AI tools.

This instructor-led live training in Belgrade (online or onsite) is designed for intermediate professionals seeking to build practical skills in using Notion’s collaboration and project management tools to boost team productivity, simplify communication, and efficiently manage shared tasks and resources.

By the conclusion of this training, participants will be able to:

• Configure team workspaces for effective collaborative project management.
• Develop project boards, task lists, and shared documentation.
• Use Notion databases to track progress and manage resources.
• Employ templates for streamlined project planning and reporting.
• Collaborate in real-time via shared pages and communication features.

This instructor-led, live training in Belgrade (online or onsite) is aimed at intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in Belgrade (online or onsite) targets beginner-level professionals eager to master the fundamental Notion features required for team productivity and organization.

Upon completing this training, participants will be equipped to:

• Grasp Notion’s workspace structure and navigation systems.
• Construct and organize team tasks, notes, and documents.
• Leverage templates, databases, and custom views to manage projects effectively.
• Collaborate efficiently through shared workspaces and real-time editing capabilities.
• Implement productivity techniques to optimize workflows within Notion.

This instructor-led live training in Belgrade, available online or on-site, is designed for professionals at the beginner level who wish to acquire the essential skills of Tana for knowledge management and workflow optimization.

By the end of the session, participants will be able to:

• Navigate the Tana interface and understand its workspace structure.
• Capture, structure, and retrieve information efficiently.
• Use supertags and nodes to build dynamic knowledge structures.
• Create task management workflows using Tana’s capabilities.
• Apply search and filtering tools to access information swiftly.
• Integrate Tana into daily work processes to boost productivity.

Ovaj live trening predvođen instruktorom u Belgrade (online ili uživo) namenjen je timovima i menadžerima početničkog nivoa izvan IT sektora koji žele brže i transparentnije da rade, bez usvajanja punog Scrum-a.

Kraja ovog treninga, učesnici će moći da:

• Učine rad vidljivim i ograniče preopterećenje.
• Planiraju u kratkim ciklusima i prilagođavaju se promenljivim prioritetima.
• Bolje sarađuju sa unutrašnjim klijentima.
• Kontinuirano se unapređuju jednostavnim navikama tima.

An AI assistant integrated with corporate documentation can effectively answer questions about policies, manuals, and processes while accurately citing the source material. This course walks through the process of document preparation, platform selection, codeless agent construction, and performance measurement via a question catalog. Participants will also develop a maintenance plan.

This live, instructor-led training in Belgrade is designed for teams, knowledge owners, and key users who wish to provide answers derived from their own documents, policies, and manuals.

By the conclusion of this training, participants will be able to:

• Understand how AI generates answers from documents (a simple explanation of RAG) and recognize its limitations
• Prepare documents to ensure the accuracy of AI responses
• Select the appropriate platform for a knowledge agent
• Build and share a knowledge agent without writing code
• Verify answers using a question catalog and source references
• Define operational maintenance, roles, and content currency

Course Format

• Duration: 1 day (7 hours)
• Interactive training involving a trainer, discussions, and hands-on exercises focused on participants' own use cases
• Outcome, Day 1: Each participant will have a shared knowledge agent based on their documents, a measured hit rate, and a maintenance plan.

Course Customization Options

• To request a customized training for this course, please contact us to make arrangements.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, phone, and social media into a single queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow while keeping your customer data securely within your own infrastructure.

This instructor-led live training (available online or on-site) is designed for intermediate support managers and system administrators looking to replace cloud helpdesk platforms with a self-hosted, sovereign ticketing system using Zammad.

Upon completion of this training, participants will be able to:

• Install Zammad using packages or Docker alongside PostgreSQL.
• Configure email, chat, and API channels for incoming tickets.
• Design workflows, escalation paths, and SLA timers.
• Establish role-based access controls, groups, and organizations.
• Integrate with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical application.
• Hands-on implementation in a live-lab environment.

Customization Options

• To request a customized version of this course, please contact us to make arrangements.