Knowledge Management Training in Belgrade

Microsoft 365 offers a robust array of tools for developing enterprise-grade knowledge management systems, integrating SharePoint, Teams, Power Automate, and Power BI to effectively organize, unify, and visualize organizational information. This course examines the design of dynamic intranet dashboards, the linking of diverse data sources, and the implementation of structured workflows to foster collaboration and knowledge sharing across teams.

This live, instructor-led training (available online or onsite) is designed for advanced professionals seeking to build and oversee complex knowledge management frameworks using Microsoft 365 solutions.

Upon completion of this training, participants will be capable of:

• Designing advanced knowledge management systems leveraging Microsoft 365 tools.
• Constructing interconnected SharePoint sites and Teams channels to facilitate information exchange.
• Automating content workflows via Power Automate.
• Developing Power BI dashboards to visualize knowledge assets and generate reports.
• Enhancing governance, access control, and version management within shared repositories.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical implementation.
• Hands-on configuration within a live Microsoft 365 environment.

Customization Options

• To arrange a tailored training session for this course, please reach out to us.

Notion is a versatile workspace that allows educators to manage classes, organize notes, track assignments, and coordinate group projects in a centralized and collaborative environment.

This instructor-led, live training (online or onsite) is aimed at beginner-level education professionals who wish to organize academic resources and streamline class and project management workflows using Notion.

Upon completion of this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organize lecture notes, readings, and resources using databases and linked views.
• Track assignments, progress, and grading workflows effectively.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lecture and discussion.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

Notion serves as a flexible workspace platform, empowering users to construct structured personal wikis, maintain extensive knowledge repositories, and organize information with greater efficiency.

This instructor-led live training, available either online or onsite, targets participants ranging from beginner to intermediate levels who aim to create organized, easily searchable, and scalable personal knowledge bases using Notion.

After completing this course, participants will be capable of:

• Constructing structured, interlinked pages and databases designed for long-term knowledge storage.
• Developing templates, properties, and relations that facilitate efficient information retrieval.
• Implementing tagging systems, metadata models, and cross-referencing strategies.
• Creating personal dashboards to track research, reading logs, projects, and ideas.

Format of the Course

• Interactive lectures and discussions.
• Practical exercises focused on building knowledge systems.
• Live-lab sessions for creating templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates and personalized knowledge architecture reviews are available upon request.

Notion serves as a versatile workspace platform, enabling the construction of content calendars, management of writing processes, coordination of publishing tasks, and organization of digital assets.

This live, instructor-led training—available online or onsite—is designed for content professionals at an intermediate level who aim to plan, monitor, and manage digital publishing workflows via Notion.

After completing this training, participants will gain the ability to:

• Develop structured content calendars featuring multiple views, filters, and tracking fields.
• Establish relational databases to oversee briefs, drafts, approvals, and publishing stages.
• Optimize writing and review processes through templates, comments, and linked databases.
• Organize digital assets and ensure consistent publishing pipelines across teams.

Course Format

• Interactive lectures and discussions.
• Practical exercises involving content planning databases.
• Live-lab sessions for constructing publishing pipelines in Notion.

Customization Options

• Industry-specific publishing templates and workflow audits are available upon request.

Notion serves as a versatile workspace that facilitates integrations and automation, enabling the connection of pages, databases, and external applications to streamline workflows and data flows.

This instructor-led, live training (available online or onsite) is designed for advanced-level automation specialists looking to integrate Notion with other applications and build robust automated workflows.

Upon completion of this training, participants will be able to:

• Design end-to-end integration workflows that connect Notion databases with external systems and services.
• Implement automation using Zapier, native Notion integrations, webhooks, and the Notion API.
• Build resilient workflows with error handling, retries, and data validation.
• Establish governance, access controls, and monitoring for production automations.

Format of the Course

• Interactive lecture and discussion.
• Hands-on labs building real integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Course Customization Options

• Custom connectors, enterprise app scenarios, or workspace reviews can be provided upon request.

Notion is a versatile workspace platform designed for creating relational databases, various views, and dashboards to effectively track projects, goals, and analytics.

This instructor-led, live training (available online or onsite) targets intermediate-level professionals looking to design and maintain custom dashboards and relational databases in Notion without requiring coding skills.

After completing this training, participants will be able to:

• Design relational databases and link records to model real-world workflows.
• Create interactive dashboards using multiple views, filters, and rollups.
• Import, transform, and synchronise data from external sources into Notion.
• Implement best practices for access, templates, and maintainable database structures.

Format of the Course

• Interactive lecture and live demonstrations.
• Hands-on exercises building databases and dashboards.
• Guided labs using sample data and real-world scenarios.

Course Customization Options

• Custom examples, industry-specific templates, or workspace reviews are available on request.

Tana is a robust, node-based knowledge management platform that empowers professionals to structure information, link ideas, and manage intricate research or writing projects with precision and clarity.

This instructor-led, live training (available online or on-site) targets intermediate-level professionals looking to organize research materials, streamline writing workflows, and manage interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Create structured research hubs and writing workspaces.
• Use Supertags, fields, and live searches to organize information effectively.
• Build workflows for research synthesis, drafts, and long-form content.
• Link, reference, and visualize relationships between ideas.
• Streamline publication or submission workflows across projects.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises building research and writing systems.

Course Customization Options

• Templates and workflows can be customized to support discipline-specific research or editorial processes.

This instructor-led, live training in Belgrade (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

This instructor-led, live training in Belgrade (online or onsite) is designed for advanced professionals aiming to harness Tana’s AI capabilities and automation features to accelerate workflows and optimize team collaboration.

Upon completing this training, participants will be able to:

• Apply Tana’s AI-powered features for workflow automation.
• Configure and tailor advanced automations within Tana.
• Incorporate AI-driven knowledge management into team collaboration efforts.
• Improve data retrieval, task execution, and decision-making using AI tools.

This instructor-led live training in Belgrade (online or onsite) is designed for intermediate professionals seeking to build practical skills in using Notion’s collaboration and project management tools to boost team productivity, simplify communication, and efficiently manage shared tasks and resources.

By the conclusion of this training, participants will be able to:

• Configure team workspaces for effective collaborative project management.
• Develop project boards, task lists, and shared documentation.
• Use Notion databases to track progress and manage resources.
• Employ templates for streamlined project planning and reporting.
• Collaborate in real-time via shared pages and communication features.

This instructor-led, live training in Belgrade (online or onsite) is aimed at intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

DSpace is an open-source platform designed for creating institutional repositories, extensively utilized by academic, research, and cultural institutions to manage and preserve digital assets.

This instructor-led, live training session (available online or onsite) targets intermediate-level IT staff, librarians, or developers aiming to deploy, manage, customize, and integrate DSpace 7+ within institutional or research repository settings.

Upon completion of this training, participants will be able to:

• Install, configure, and maintain DSpace 7+ in a production environment.
• Administer repositories, collections, and metadata following best practices.
• Customize both the frontend and backend of DSpace to meet institutional requirements.
• Integrate DSpace with authentication systems, search tools, and external platforms.
• Develop extensions and troubleshoot common system issues.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises and configuration labs.
• Live system demonstrations and guided project setup.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Belgrade (online or onsite) targets beginner-level professionals eager to master the fundamental Notion features required for team productivity and organization.

Upon completing this training, participants will be equipped to:

• Grasp Notion’s workspace structure and navigation systems.
• Construct and organize team tasks, notes, and documents.
• Leverage templates, databases, and custom views to manage projects effectively.
• Collaborate efficiently through shared workspaces and real-time editing capabilities.
• Implement productivity techniques to optimize workflows within Notion.

This instructor-led, live training in Belgrade (online or onsite) is designed for beginner-level professionals aiming to master the basics of Tana for enhancing knowledge management and optimizing workflows.

Upon completion of this training, participants will be able to:

• Navigate Tana’s interface and understand its workspace structure.
• Capture, organize, and retrieve information efficiently.
• Employ supertags and nodes for dynamic knowledge organization.
• Establish task management workflows utilizing Tana’s features.
• Use search and filtering tools to access information quickly.
• Integrate Tana into daily work processes to boost productivity.

Zammad is a modern, web-based, open-source helpdesk and customer support system. It unifies tickets from email, chat, phone, and social media into a single queue, providing a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow that keeps customer data within your infrastructure.

This instructor-led, live training (online or onsite) is aimed at intermediate support managers and system administrators who wish to use Zammad to replace cloud helpdesk platforms with a self-hosted, sovereign ticketing system.

By the end of this training, participants will be able to:

• Install Zammad from packages or Docker with PostgreSQL.
• Configure email, chat, and API channels for ticket ingestion.
• Design workflows, escalations, and SLA timers.
• Set up role-based access, groups, and organizations.
• Integrate with knowledge base, reporting, and webhooks.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.