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Duration 21 hours
Course Outline
Module 1: Introduction to SAP S/4HANA and SAP SuccessFactors
- Insight into SAP S/4HANA architecture and core capabilities
- Overview of SAP SuccessFactors modules and integration points
- Navigating SAP GUI and the Fiori Launchpad
- System landscape, environments, and typical user roles
Module 2: Resolving Technical Issues
- Analyzing frequent transactional errors
- Interpreting SAP error messages and logs (ST22, SM21, SM13, SM37, SLG1)
- Addressing configuration-related challenges
- Diagnosing performance and system availability concerns
- Monitoring and refining background jobs (SM36, SM37)
Module 3: Support for Critical Modules
3.1 Financial Accounting (FI)
- Assistance with transactional workflows (e.g., FB50, F-28, F110)
- Integration aspects with other modules (MM, SD)
- Fundamentals of financial reporting and reconciliation
3.2 Materials Management (MM)
- Overview of procurement and inventory management processes
- Essential transactions (ME21N, MIGO, MIRO)
- Stock overviews and material movement tracking
- Resolving issues related to purchase orders and goods receipts
Module 4: Master Data Management
- Creating, modifying, and validating master data
- Managing Business Partner master data (customers and vendors)
- Handling Material Master data
- Best practices for data consistency and error prevention
- Utilizing tools for data monitoring and validation
Module 5: Access and Authorization Control
- Understanding the SAP authorization framework (roles, profiles, permissions)
- Creating and adjusting user access profiles
- Troubleshooting authorization errors (SU53, ST01)
- Coordinating with security teams for role assignment management
Module 6: Configuration and Workflow Support
- Grasping basic workflow architecture within SAP
- Configuring approval flows, particularly in procurement and finance
- Monitoring workflows to identify bottlenecks or errors
- Resolving common workflow issues
Summary and Next Steps
Requirements
- Basic knowledge of SAP navigation
- Conceptual understanding of enterprise business workflows
- Prior experience in supporting ERP systems or enterprise applications
Target Audience
- IT support teams
- SAP functional and technical consultants
- System administrators and application support experts
Testimonials (2)
It was straight to the point and more practical
Lungelo Ndlela - SNG Grant Thornton
Course - SAP S/4 Hana (S/4Hana)
His calm and collected voice even though at points he was frustrated with the system, but kept his cool…