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Course Outline
Introduction to SAP S/4HANA
- Overview of SAP S/4HANA and its core functionalities
- The role of sales within the broader SAP S/4HANA enterprise structure
- Key differences between SAP ECC and SAP S/4HANA
- User interface: Overview of SAP Fiori
Sales Organizational Structures
- Defining sales organizations, distribution channels, and divisions
- The importance of the sales area and its structure
Sales Process Overview
- Understanding the core sales process flow in SAP S/4HANA
- Overview of sales order management and fulfillment
- Key integration points with other modules (e.g., Finance, Procurement)
Sales Documents
- Structure and processing of sales documents
- Creation and management of sales orders
- Types of sales documents (standard orders, quotations, contracts, returns)
Pricing and Discounts
- Introduction to SAP pricing concepts and procedures
- Pricing conditions, pricing types, and configuration
- Applying discounts, surcharges, and special pricing
Availability Check and Backorder Processing
- Performing availability checks during order creation
- Overview of backorder processing and order rescheduling
Delivery Management
- Creating and managing delivery documents
- Delivery types and their configurations
- Delivery processing: picking, packing, and goods issue
Shipping and Transportation
- Overview of shipping functions and transportation planning
- Setting up transportation routes and shipment scheduling
- Integration with warehouse and inventory management
Billing Process
- Overview of the billing cycle in SAP S/4HANA
- Creating and managing billing documents
- Invoice processing, tax calculation, and credit memos
Analytics in SAP S/4HANA
- Overview of embedded analytics in SAP S/4HANA Sales
- Standard reports and KPIs for sales performance tracking
- Using SAP Fiori apps for sales analysis
Credit and Risk Management
- Managing customer credit limits
- Integrating credit management with sales order processing
- Handling blocked orders and credit checks
Returns and Complaints Management
- Managing returns processes and handling complaints
- Credit memo processing and returns orders
- Returns-related pricing and settlement
Master Data in Sales
- Customer master, material master, and condition master data
- Configuring sales-specific master data fields
- Data maintenance and synchronization across modules
Sales Process Configuration
- Configuring sales document types and item categories
- Assigning sales organizations and plants to documents
- Customizing pricing procedures, discounts, and surcharges
Project and Integration Considerations
- Guidelines for implementing SAP S/4HANA Sales in real-world projects
- Integration points with other SAP modules (MM, SD, FI, CO)
- Best practices for system optimization and performance improvement
Summary and Next Steps
Requirements
- Basic knowledge of sales processes
- Foundational SAP knowledge
Target Audience
- Sales and distribution professionals
- SAP functional consultants
- Business process owners
28 Hours
Testimonials (2)
It was straight to the point and more practical
Lungelo Ndlela - SNG Grant Thornton
Course - SAP S/4 Hana (S/4Hana)
His calm and collected voice even though at points he was frustrated with the system, but kept his cool…