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Course Outline

Day 1

Introduction to Generative AI and Prompt Engineering

  • Understanding what generative AI is and how it differs from traditional automation
  • The critical role of prompt engineering in shaping the quality of AI output
  • An overview of the current ecosystem of text, image, audio, and video tools
  • Identifying where prompt engineering adds significant business value

Foundations of AI Models for Text and Image Generation

  • A plain-language explanation of how large language models and diffusion models function
  • Distinguishing between training data, fine-tuning, and prompting
  • Understanding the strengths and limitations of pre-trained models
  • Exploring why model architecture influences the way we craft prompts

Comparing the Leading AI Assistants

  • Microsoft Copilot: Strengths in Microsoft 365 integration, Word, Excel, Outlook, and Teams workflows, plus enterprise data grounding; limitations in creative range and reasoning depth compared to competitors.
  • Google Gemini: Strengths in native multimodality, Workspace integration, and real-time search grounding; challenges include inconsistency, regional availability, and handling complex instruction-following.
  • ChatGPT: Strengths in ecosystem maturity, custom GPTs, DALL-E image generation, and voice mode; limitations involve factual reliability without grounding and stricter usage limits on premium features.
  • Claude: Strengths in handling long contexts, nuanced reasoning, long-form writing, and clear-headed analysis; limitations include a narrower tool ecosystem and image generation capabilities.
  • Guidance on choosing the appropriate tool for specific tasks, audiences, or compliance constraints.
  • A side-by-side walkthrough comparing responses from all four assistants using the same prompt.

Principles of Effective Prompt Design

  • Clarity, specificity, and context as the three foundational pillars of a good prompt.
  • Structuring instructions, tone, format, and constraints effectively.
  • Recognizing common mistakes made by beginners and how to avoid them.
  • Iterating from a weak prompt to a high-performing one.

Day 2

Zero-Shot, One-Shot, and Few-Shot Prompting

  • Differentiating between the three approaches and knowing when to apply each one.
  • Observing model behavior and adjusting examples accordingly.
  • Teaching a model a new task using only a few carefully selected samples.
  • Practical exercises across ChatGPT, Copilot, Gemini, and Claude.

Advanced Prompt Engineering Techniques

  • Using conditional and context-aware prompts for nuanced outputs.
  • Applying style transfer, persona prompting, and creative direction.
  • Implementing chain-of-thought and step-by-step reasoning prompts.
  • Techniques for reducing hallucinations, ambiguity, and bias in AI responses.

Few-Shot Fine-Tuning Without Code

  • Defining few-shot fine-tuning and distinguishing it from full model training.
  • Adapting a model to a niche task using example-driven prompts.
  • Determining when prompt engineering is sufficient versus when fine-tuning is a better investment.
  • Evaluating output quality and refining iteratively.

Hyper-Realistic Text Generation

  • Generating text with controlled tone, voice, and length.
  • Producing long-form content, summaries, reports, and structured documents.
  • Maintaining coherence across multi-step generation processes.
  • Combining prompt patterns to achieve repeatable, brand-aligned results.

Applying Prompt Engineering to Business Workflows

  • Automating routine drafting, research, and information triage tasks.
  • A brief look at customer support and chatbot use cases.
  • Designing reusable prompt templates for teams without requiring retraining.
  • Implementing quality control, escalation logic, and human-in-the-loop checkpoints.

Day 3

Image Generation and Manipulation

  • Comparing DALL-E, Stable Diffusion, MidJourney, and Leonardo AI.
  • Crafting prompts that control style, composition, lighting, and subject matter.
  • Utilizing negative prompts, weighting, and iterative refinement.
  • Performing image-to-image transformation and editing through prompts.

Audio and Speech with AI

  • Generating natural-sounding speech from text prompts.
  • Understanding the concepts of voice cloning and synthesis.
  • Exploring use cases in training content, accessibility, and marketing.

Video Content Creation with Generative AI

  • An overview of current text-to-video tools and their realistic capabilities.
  • Scripting and storyboarding through prompt sequences.
  • Combining AI-generated text, images, audio, and video into a single asset.
  • Editing and refining AI-created video output.

Multimodal AI and Integrated Workflows

  • How multimodal models unify text, image, audio, and video reasoning.
  • Building end-to-end content pipelines without writing code.
  • Real-world case studies from marketing, design, training, and advertising.

Ethics, Responsible Use, and What Comes Next

  • Addressing bias, copyright, attribution, and content moderation.
  • Considering privacy and data protection when using generative platforms.
  • Ensuring disclosure, transparency, and trust with end customers.
  • Emerging tools, models, and trends to watch over the next 12 months.
  • Summary and Next Steps.

Requirements

Targeted Audience

This course is designed for marketing, communications, and creative professionals seeking to leverage AI-assisted content production. It also suits business operations and customer-facing teams aiming to automate repetitive interactions through prompt-driven tools. Beginners with no prior experience in AI or programming who desire a structured, tool-focused entry into the world of generative AI will also benefit.

 21 Hours

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