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Duration 35 hours
Course Outline
Module 1: Introduction to Microsoft Teams and Architecture
- Essential Teams components and services
- Teams architectural framework and dependencies
- Role-based access control and administration
Module 2: Administering Teams Collaboration Experiences
- Creating and managing Teams, channels, and chats
- Setting up meeting policies and user experiences
- Applications, integrations, and lifecycle administration
Module 3: Teams Phone and Voice Solutions
- Foundations and architecture of Teams Phone
- Configuring calling plans and direct routing
- Managing devices, dial plans, and emergency call features
Module 4: Governance, Security, and Compliance
- Teams policies, governance frameworks, and lifecycle management
- Applying security and compliance configurations
- Auditing, reporting, and compliance oversight
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and usage metrics
- Resolving issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics to enhance performance
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployments
- Automation and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives
- Exam structure, format, and question types
- Practice questions and review sessions
- Study materials, tips, and strategies for success
Summary and Recommended Next Steps
Requirements
- Comprehensive understanding of Microsoft 365 services and administration.
- Practical experience with the core features of Microsoft Teams.
- Knowledge of fundamental networking and identity concepts.
Target Audience
- Microsoft Teams administrators.
- Collaboration system engineers.
- IT professionals responsible for Microsoft 365 communications.
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
