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Course Outline
Module 1: Microsoft Teams Overview and Architecture
- Core components and services of Teams
- Teams architecture and dependencies
- Role-based access and administration
Module 2: Managing Teams Collaboration Experiences
- Creation and management of Teams, channels, and chats
- Configuration of meeting policies and experiences
- Apps, integrations, and lifecycle management
Module 3: Teams Phone and Voice Solutions
- Concepts and architecture of Teams Phone
- Configuration of calling plans and direct routing
- Management of devices, dial plans, and emergency calling
Module 4: Governance, Security, and Compliance
- Teams policies, governance, and lifecycle management
- Implementation of security and compliance settings
- Auditing, reporting, and compliance monitoring
Module 5: Monitoring and Troubleshooting Teams
- Monitoring Teams service health and usage
- Troubleshooting issues related to meetings, voice, and collaboration
- Utilization of reporting tools and analytics for performance optimization
Module 6: Advanced Configuration and Integration
- Integration of Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployments
- Automation and PowerShell usage for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Overview of MS-721 exam objectives
- Exam structure, format, and question types
- Practice questions and review sessions
- Study resources, tips, and strategies for success
Summary and Next Steps
Requirements
- Knowledge of Microsoft 365 services and administration
- Practical experience with core Microsoft Teams functionality
- Familiarity with fundamental networking and identity concepts
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT professionals responsible for Microsoft 365 communications management
35 Hours
Testimonials (1)
The engagement and the practical examples we did as a group to get more understanding of the topic