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Course Outline
Module 1: Introduction to Microsoft Teams and Its Architecture
- Core components and services of Teams
- Teams architecture and underlying dependencies
- Role-based access control and administration
Module 2: Administering Teams Collaboration Experiences
- Creating and managing Teams, channels, and chats
- Setting up meeting policies and user experiences
- Managing apps, integrations, and lifecycle stages
Module 3: Teams Phone and Voice Solutions
- Concepts and architecture of Teams Phone
- Configuring calling plans and direct routing
- Administering devices, dial plans, and emergency calling
Module 4: Governance, Security, and Compliance
- Teams policies, governance strategies, and lifecycle management
- Deploying security and compliance settings
- Auditing, reporting, and ongoing compliance monitoring
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and usage metrics
- Diagnosing issues in meetings, voice, and collaboration
- Utilizing reporting tools and analytics to optimize performance
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment environments
- Automating Teams administration using PowerShell
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives
- Understanding exam structure, format, and question types
- Working through practice questions and review sessions
- Accessing study resources, tips, and strategies for success
Conclusion and Path Forward
Requirements
- Comprehensive understanding of Microsoft 365 services and administration
- Practical experience with core Microsoft Teams functionality
- Familiarity with fundamental networking and identity concepts
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT professionals responsible for managing Microsoft 365 communications
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic