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 Duration 35 hours

Course Outline

Module 1: Introduction to Microsoft Teams and Architecture

  • Essential Teams components and services
  • Teams architectural framework and dependencies
  • Role-based access control and administration

Module 2: Administering Teams Collaboration Experiences

  • Creating and managing Teams, channels, and chats
  • Setting up meeting policies and user experiences
  • Applications, integrations, and lifecycle administration

Module 3: Teams Phone and Voice Solutions

  • Foundations and architecture of Teams Phone
  • Configuring calling plans and direct routing
  • Managing devices, dial plans, and emergency call features

Module 4: Governance, Security, and Compliance

  • Teams policies, governance frameworks, and lifecycle management
  • Applying security and compliance configurations
  • Auditing, reporting, and compliance oversight

Module 5: Monitoring and Troubleshooting Teams

  • Tracking Teams service health and usage metrics
  • Resolving issues related to meetings, voice, and collaboration
  • Utilizing reporting tools and analytics to enhance performance

Module 6: Advanced Configuration and Integration

  • Integrating Teams with Microsoft 365 and third-party applications
  • Considerations for hybrid deployments
  • Automation and PowerShell for Teams administration

Module 7: Exam Preparation and Certification Readiness

  • Review of MS-721 exam objectives
  • Exam structure, format, and question types
  • Practice questions and review sessions
  • Study materials, tips, and strategies for success

Summary and Recommended Next Steps

Requirements

  • Comprehensive understanding of Microsoft 365 services and administration.
  • Practical experience with the core features of Microsoft Teams.
  • Knowledge of fundamental networking and identity concepts.

Target Audience

  • Microsoft Teams administrators.
  • Collaboration system engineers.
  • IT professionals responsible for Microsoft 365 communications.

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (2)

i learned alot

Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

Upcoming Courses

MS-721: Manage Teams Collaboration Communications Systems

2026-12-28 09:30
35 hours
Green Heart Complex
844 EUR (Online)
844 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-11 09:30
35 hours
Green Heart Complex
844 EUR (Online)
844 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-25 09:30
35 hours
Green Heart Complex
844 EUR (Online)
844 EUR (Classroom)

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MS Teams