Course Outline
Module 1: Managing the Transport PipelineIn this module, you will explore the various transport components of Exchange, understand how message routing operates, and learn to configure message flow for your organization. You will review the essential tasks messaging administrators must complete to configure message transport. The module covers message transport options, including configuring domains and connectors, and implementing an approval workflow for messaging. Additionally, you will learn to manage transport rules, which serve as a powerful configuration tool for controlling message flow within your organization.Lessons
- Overview of Transport Services
- Configuring Message Transport
- Managing Transport Rules
Module 2: Managing and Troubleshooting Mail FlowIn this module, you will examine mail flow components and learn how to manage mail flow, a critical task for every Exchange administrator. You will study the differences between managing mail flow in Exchange Online, Exchange Server, and Exchange Hybrid deployments. Moving from management to troubleshooting, you will address issues such as incorrectly routed emails within or outside your organization, or failures in establishing secure connections. You will discover the tools Microsoft provides to identify root causes and resolve mail flow issues. The module then shifts to troubleshooting transport issues, including network-based problems, connector and agent issues, and architectural challenges, as well as troubleshooting in coexistence scenarios. Finally, you will learn how to check event, protocol, and tracking logs when troubleshooting for service availability and message transport concludes without resolution, or when historical data regarding past issues is required.Lessons
- Managing Mail Flow
- Troubleshooting Mail Flow
- Troubleshooting Transport Issues
- Troubleshooting with Logs
Module 3: Managing Message HygieneIn this module, you will learn about Microsoft Exchange Online Protection (EOP) features and functionality. You will also learn how to plan messaging routing for this service, which offers anti-malware and anti-spam policies to protect your organization against spam and malware, as well as safeguarding it from messaging-policy violations. You will review the anti-malware and anti-spam protection provided by Exchange Server and Online Protection, learning how to configure SPAM and malware filters, policies, and settings to protect your users. The module concludes by examining Advanced Threat Protection (ATP) and how it extends EOP protection by filtering targeted attacks that might bypass EOP’s defenses, including advanced threats like zero-day attacks in email attachments and Office documents, as well as time-of-click protection against malicious URLs. You will learn how Microsoft 365 ATP protects users through features like safe attachments and safe links, and how it generates reports that provide administrators with insights into attacks targeting their tenants via email.Lessons
- Planning for Message Hygiene
- Managing Anti-Malware and Anti-Spam Policies
- Managing Advanced Threat Protection
Module 4: Managing ComplianceThis module begins by describing the various compliance features in the Security & Compliance Center (SCC) that messaging administrators can utilize to meet legal and regulatory requirements. It supports compliance in Exchange by examining features available in the Exchange Admin Center for Exchange Server and hybrid deployments. Given the complex retention requirements of modern messaging environments, this module focuses on how archiving is performed with Exchange, enabling you to provide an efficient and compliant environment for your users. You will also explore how additional archive storage is provided, how messages are automatically processed and archived, and how audit logging in Exchange provides information about administrator, delegate, and user actions in user mailboxes and your Exchange organization. Finally, since organizations must adhere to legal discovery requirements (related to policy, compliance, or lawsuits), you will examine how eDiscovery for Microsoft Exchange assists in performing discovery searches for relevant content within mailboxes.Lessons
- Messaging Compliance in the SCC
- Messaging Compliance in Exchange
- Managing Exchange Online Archiving and Auditing
- Managing Content Search
Module 5: Managing Organizational SettingsThis module starts with an examination of how to manage authentication for messaging. It focuses on ensuring user accounts are well-protected and secure, and on deploying multiple security features without introducing unnecessary complexity that could lower business productivity or create new security risks. You will then transition from messaging authentication to organizational settings, learning how to configure settings applicable to the entire organization or large user groups. Finally, you will examine how to configure organizational sharing.Lessons
- Managing Authentication for Messaging
- Configuring Organizational Settings
- Configuring Organizational Sharing
Module 6: Managing Mobile DevicesIn this module, you will begin by examining Mobile Device Management in Microsoft 365, as well as how Exchange ActiveSync and mobile device mailbox policies support this effort. You will then explore how to manage and troubleshoot mobile device access. The module further examines configuring both access and infrastructure for mobile devices, understanding the implications of mobile device remote wipe, and learning about alternative methods for mobile device management.Lessons
- Mobile Device Mailbox Policies
- Managing Mobile Device Access
Module 7: Managing Role-Based PermissionsThis module examines how messaging administrators manage role-based permissions, an essential task for any messaging administrator. Since both Exchange Server and Exchange Online utilize the Role Based Access Control (RBAC) permission model, this module covers the basics of RBAC management. It concludes by examining how a messaging administrator must carefully plan and configure permissions to avoid risking the environment or the entire Active Directory.Lessons
- Managing Admin Roles
- Managing User Roles
- Exchange Setup - RBAC and AD Split Permission
Module 8: Managing Recipient Objects and ResourcesThis module examines some of the most common tasks performed by messaging administrators: creating and configuring email recipients, lists, and resources. It explores different types of Exchange Server recipients and how they differ from one another. The module then focuses on various tasks requiring the creation and management of Exchange recipients, including user mailboxes, resource mailboxes, shared mailboxes, mail contacts, and mail users. You will also learn how to manage permissions for recipients and how to create and manage groups.Lessons
- Exchange Recipients
- Creating and Managing Exchange Recipients
- Managing Email Addresses, Lists, and Resources
Module 9: Managing Public FoldersIn this module, you will learn about public folders in Exchange, review planning considerations for deploying public folders, and discuss alternatives to public folders. You will also learn how to implement and manage public folder mailboxes, public folders, and public folder permissions, as well as how to create and manage mail-enabled public folders. The module concludes by examining how to monitor and troubleshoot Public Folder-related issues.Lessons
- Planning the Public Folder Hierarchy
- Implementing and Managing Public Folders
- Troubleshooting Public Folders
Module 10: Planning a Hybrid EnvironmentIn this module, you will examine the requirements necessary to implement a hybrid deployment and learn about the features and components required. This module covers all planning aspects needed before running the Hybrid Configuration Wizard, including configuration options of the HCW, as well as details on Organization Configuration Transfer (OCT) and the Hybrid Agent. The module concludes with a review of mail flow options for a hybrid deployment.Lessons
- Exchange Hybrid Deployment Requirements
- Planning to Run the Hybrid Configuration Wizard
Module 11: Performing Mailbox MigrationsThis module examines the options available for migrating email to Exchange Online, such as performing a migration or using FastTrack to move mailboxes from existing mail servers to Exchange Online. It summarizes migration and co-existence options and recommends when to use each. The module then examines the requirements for running an IMAP migration, the available migration options, and the steps performed during a migration. It further explores how to plan and perform both cutover and staged migrations, comparing the two approaches and detailing the requirements, planning activities, and migration process for each. The module concludes by examining important additional migration tasks, such as migrating a PST file and considerations for Public Folder migration.Lessons
- Planning Mailbox Migrations
- Performing IMAP Migrations
- Performing Cutover and Staged Migrations
- Performing Advanced Migrations
Module 12: Deploying and Troubleshooting a Hybrid EnvironmentIn this module, you will learn key areas to plan for regarding Edge Transport servers. You will then learn about the requirements and best practices for configuring a hybrid deployment, which is the first step for your Exchange organization, whether for long-term coexistence of on-premises and Exchange Online organizations or as part of a cloud migration strategy. You will then examine how to manage a hybrid deployment and implement advanced hybrid functionality. You will cover features requiring a successful hybrid deployment, such as Public Folder coexistence or OneDrive for Business attachment storage for on-premises mailboxes. This module concludes with an introduction to troubleshooting techniques for a hybrid deployment. You will learn how to troubleshoot directory synchronization issues, including pass-through authentication (PTA) and single sign-on, Exchange transport, client access troubleshooting, and mailbox replication service troubleshooting.Lessons
- Deploying and Managing an Edge Transport Server
- Configuring a Hybrid Deployment using the HCW
- Implementing Advanced Hybrid Functionality
- Troubleshooting Hybrid Deployments
