Course Outline
Research Strategy, Planning & Method Selection
Foundations of UX Research & Product Stages (90 min)
- Understanding the role of research in product discovery, validation, and iteration
- Differentiating between research, analytics, and usability testing: knowing when to apply each
- Ethical research practices, inclusivity, and maintaining participant confidentiality
- Lab 1: Identifying research opportunities within your product lifecycle
Research Planning & Question Formulation (90 min)
- Setting research objectives, hypotheses, and success metrics
- Formulating clear, actionable research questions and problem statements
- Aligning research goals with business outcomes and user value propositions
- Lab 2: Creating a structured research brief and aligning stakeholder expectations
Overview of UX Research Methods (120 min)
- Generative versus evaluative research: covering discovery, concept validation, usability, and behavioral analysis
- Qualitative methods: interviews, contextual inquiry, diary studies, card sorting, and tree testing
- Quantitative and hybrid methods: surveys, A/B testing, analytics review, and unmoderated testing
- Weighing method trade-offs: depth versus breadth, speed versus rigor, and resource limitations
- Lab 3: Method-matching workshop: selecting appropriate tools for specific scenarios
Creating Research Plans & Execution Readiness (90 min)
- Constructing a step-by-step research plan: covering recruitment, scripting, scheduling, and logistics
- Developing moderator guides and structuring questions logically (open → probe → close)
- Handling participant incentives, consent forms, and accessibility needs
- Lab 4: Drafting a comprehensive research plan and moderator guide for a simulated product phase
Day 2: Execution, Synthesis & Strategic Impact
Conducting Research Sessions & Data Collection
- Interviewing and facilitation skills: building rapport, active listening, and effective probing
- Moderating both moderated and unmoderated sessions, along with best practices for remote interviewing
- Managing group dynamics, mitigating bias, and employing real-time note-taking strategies
- Lab 5: Live simulation: conducting a 30-minute moderated research session and capturing notes
Analyzing & Synthesizing Research Data
- Employing thematic analysis, affinity mapping, and pattern recognition techniques
- Triangulating qualitative insights with quantitative metrics
- Developing insight frameworks: assessing user journey impacts, mapping pain points, and identifying opportunities
- Avoiding common synthesis errors: confirmation bias, overgeneralization, and premature solution-jumping
- Lab 6: Transforming raw session data into a structured insight board with prioritized findings
Presenting Insights, Collaboration & Research Ops
- Creating compelling research reports, executive summaries, and decision-ready recommendations
- Communicating with stakeholders: aligning design, engineering, and leadership on next steps
- Implementing lightweight research operations: tagging, repository management, version control, and content reuse
- Integrating research into Agile/Scrum workflows and continuous discovery processes
- Lab 7: Delivering a 10-minute insight presentation to 'stakeholders' (peer group) and receiving structured feedback
Capstone Project & Course Wrap-up
- Capstone: Designing and presenting a mini-research plan encompassing execution strategy, synthesis, and an impact roadmap for a real or simulated product challenge
- Engaging in peer critique, facilitator coaching, and implementation planning
- Open Q&A session, discussion of career pathways, advanced research training options, and resource distribution
- Course closure and certificate issuance
Requirements
Prerequisites
- Basic understanding of digital product development or UX workflows
- No previous formal research experience is necessary
- Proficiency with collaborative online tools and structured problem-solving techniques
Audience
- UX Researchers & UX Specialists
- Product Managers, Designers, & Business Analysts
- Startup founders & cross-functional product leaders
- Professionals shifting into research-intensive roles
Testimonials (3)
Experimenting with tools
Nuwan Gunaratne - AZQORE
Course - User Experience Design with Figma
Our trainer, Yashank, was incredibly knowledgeable. He modified the curriculum to match what we truly needed to learn, and we had a great learning experience with him. His understanding of the domain he was teaching was impressive; he shared insights from real experience and helped us solve actual problems we were facing in our work.
Ahmed Nazeem - Maldives Pension Administration Office
Course - Multimodal AI for Enhanced User Experience
“I really appreciated the real-time approach the trainer used to show how our team can apply Human-Centered Design (HCD) to our project. It was also great that the trainer took the time to understand our project at a high level, which helped provide clear and practical guidance on how we can better approach both UX and UI.