Get in Touch

Course Outline

Research Strategy, Planning & Method Selection

Foundations of UX Research & Product Stages (90 min)

  • Understanding the role of research in product discovery, validation, and iteration
  • Differentiating between research, analytics, and usability testing: knowing when to apply each
  • Ethical research practices, inclusivity, and maintaining participant confidentiality
  • Lab 1: Identifying research opportunities within your product lifecycle

Research Planning & Question Formulation (90 min)

  • Setting research objectives, hypotheses, and success metrics
  • Formulating clear, actionable research questions and problem statements
  • Aligning research goals with business outcomes and user value propositions
  • Lab 2: Creating a structured research brief and aligning stakeholder expectations

Overview of UX Research Methods (120 min)

  • Generative versus evaluative research: covering discovery, concept validation, usability, and behavioral analysis
  • Qualitative methods: interviews, contextual inquiry, diary studies, card sorting, and tree testing
  • Quantitative and hybrid methods: surveys, A/B testing, analytics review, and unmoderated testing
  • Weighing method trade-offs: depth versus breadth, speed versus rigor, and resource limitations
  • Lab 3: Method-matching workshop: selecting appropriate tools for specific scenarios

Creating Research Plans & Execution Readiness (90 min)

  • Constructing a step-by-step research plan: covering recruitment, scripting, scheduling, and logistics
  • Developing moderator guides and structuring questions logically (open → probe → close)
  • Handling participant incentives, consent forms, and accessibility needs
  • Lab 4: Drafting a comprehensive research plan and moderator guide for a simulated product phase

Day 2: Execution, Synthesis & Strategic Impact

Conducting Research Sessions & Data Collection

  • Interviewing and facilitation skills: building rapport, active listening, and effective probing
  • Moderating both moderated and unmoderated sessions, along with best practices for remote interviewing
  • Managing group dynamics, mitigating bias, and employing real-time note-taking strategies
  • Lab 5: Live simulation: conducting a 30-minute moderated research session and capturing notes

Analyzing & Synthesizing Research Data

  • Employing thematic analysis, affinity mapping, and pattern recognition techniques
  • Triangulating qualitative insights with quantitative metrics
  • Developing insight frameworks: assessing user journey impacts, mapping pain points, and identifying opportunities
  • Avoiding common synthesis errors: confirmation bias, overgeneralization, and premature solution-jumping
  • Lab 6: Transforming raw session data into a structured insight board with prioritized findings

Presenting Insights, Collaboration & Research Ops

  • Creating compelling research reports, executive summaries, and decision-ready recommendations
  • Communicating with stakeholders: aligning design, engineering, and leadership on next steps
  • Implementing lightweight research operations: tagging, repository management, version control, and content reuse
  • Integrating research into Agile/Scrum workflows and continuous discovery processes
  • Lab 7: Delivering a 10-minute insight presentation to 'stakeholders' (peer group) and receiving structured feedback

Capstone Project & Course Wrap-up

  • Capstone: Designing and presenting a mini-research plan encompassing execution strategy, synthesis, and an impact roadmap for a real or simulated product challenge
  • Engaging in peer critique, facilitator coaching, and implementation planning
  • Open Q&A session, discussion of career pathways, advanced research training options, and resource distribution
  • Course closure and certificate issuance

Requirements

Prerequisites

  • Basic understanding of digital product development or UX workflows
  • No previous formal research experience is necessary
  • Proficiency with collaborative online tools and structured problem-solving techniques

Audience

  • UX Researchers & UX Specialists
  • Product Managers, Designers, & Business Analysts
  • Startup founders & cross-functional product leaders
  • Professionals shifting into research-intensive roles
 14 Hours

Number of participants


Price per participant

Testimonials (3)

Upcoming Courses

Related Categories