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Course Outline

1. GUIDING PRINCIPLES

Explore the core principles of user-centered design.

Introduce ISO 9241 as a critical standard in the field of usability.

Clarify the distinctions between usability and user experience.

Learn to confidently identify user needs and goals.

2. USER RESEARCH

Identify the essential components of use.

Master methods for interviewing target audiences.

Distinguish between observation and interpretation.

Collect and analyze high-quality user data.

Develop advanced research techniques and methodologies.

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users of your product or system.

Create product personas and interpret their specific needs.

Understand Hick’s Law, which defines the relationship between the number of choices in a user interface and cognitive load.

Structure and manage the elements of user stories.

4. MEASURING USABILITY

Define usability through the lenses of effectiveness, efficiency, and satisfaction.

Leverage behavioral data to distinguish between effective and ineffective design concepts.

Select design alternatives using A/B testing methods.

Articulate the value of iterative design.

5. INFORMATION ARCHITECTURE

Transform disorganized information into a structured experience.

Establish a seamless flow between users and a product or service.

Organize, structure, and label content, functions, and features effectively.

Contrast implementation models, mental models, and conceptual models.

6. INTERACTION DESIGN

Confidently describe various user interface design patterns.

Select appropriate interactive controls for user interface design.

Easily define the concept of progressive disclosure.

Clarify the differences between interaction design and information architecture.

Emphasize the importance of consistency in user interface design.

7. VISUAL DESIGN

Develop user interface designs that leverage universal principles of visual design.

Identify effective and ineffective page layouts.

Select the correct interactive control for user interface design.

Enhance research insights using eye-tracking methodology.

8. INTERFACE PROTOTYPING

Choose between different prototyping methods, such as paper and digital (electronic) prototypes.

Describe the differences between prototypes and sketches.

Identify multiple design solutions before finalizing a specific approach.

Practically sketch paper prototypes.

9. USABILITY EVALUATION

Recall Jacob Nielsen’s usability heuristics and other key usability principles.

State the different types of usability evaluation.

Record data from usability evaluations.

Evaluate system usability by applying usability heuristics.

Requirements

There are no specific prerequisites required to enroll in this course.

 28 Hours

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