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 Duration 7 hours

Course Outline

Introduction to AI-Driven Summarization

  • The mechanism by which ChatGPT processes and condenses information.
  • Common document types encountered in government operations.
  • Recognizing AI output constraints and the need for refinement.

Condensing Reports and Briefing Materials

  • Creating concise summaries from policy or research reports.
  • Extracting key findings from technical or analytical documents.
  • Structuring content for executive-level review.

Summarizing Meetings and Consultations

  • Converting meeting notes and transcripts into actionable items.
  • Identifying critical decisions and outstanding issues.
  • Drafting summaries for internal communication or follow-up actions.

Prompting Strategies for Enhanced Outcomes

  • Prompt structures optimized for summarization and rewriting tasks.
  • Illustrations of role-based and outcome-focused prompts.
  • Iterative prompting techniques to refine summary output.

Adapting Tone, Style, and Structure

  • Tailoring content for ministers, internal managers, or the general public.
  • Selecting between formal and conversational tones as appropriate.
  • Producing various formats, including bullet points, executive memos, and Q&A sections.

Integrating ChatGPT into Government Workflows

  • Utilizing ChatGPT within Word, Teams, and browser-based environments.
  • Combining ChatGPT with meeting and collaboration tools.
  • Reviewing and revising summaries in real time.

Responsible Use and Verification

  • Preventing misrepresentation or AI hallucinations.
  • Verifying summaries and referencing original sources.
  • Adhering to information governance and security policies.

Recap and Future Steps

Requirements

  • Familiarity with internal reports, meeting minutes, or policy documentation.
  • No prior knowledge of ChatGPT or other AI tools is necessary.

Intended Audience

  • Analysts
  • Program managers
  • Executive support staff

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