ChatGPT for Public Communication and Citizen Engagement Training Course

This hands-on, two-day workshop is tailored specifically for non-governmental organizations aiming to enhance efficiency, collaboration, project execution, and communication by leveraging Artificial Intelligence (AI) alongside modern project management technologies.

Participants will investigate how AI can assist throughout the entire project lifecycle—from spotting funding opportunities and crafting project proposals to implementation, monitoring, reporting, stakeholder engagement, and measuring impact.

The course integrates instructor-led demonstrations, practical exercises, case studies focused on NGOs, and workshops designed around the specific needs of nonprofit entities.

Learning Objectives

Upon completion of this training, participants will be capable of:

• Gaining a clear understanding of the capabilities and constraints of contemporary AI tools

• Selecting suitable AI solutions for various NGO operations

• Formulating effective prompts to achieve useful and dependable results

• Leveraging AI to aid in writing project proposals and grant applications

• Enhancing project planning, monitoring, reporting, and documentation processes

• Employing digital project management tools for team collaboration and task coordination

• Designing AI-supported workflows to improve communication and stakeholder engagement

• Implementing ethical and responsible AI practices within NGO settings

• Recognizing risks associated with data protection, confidentiality, and AI-generated content

Training Methodology

• Instructor-led presentations

• Live demonstrations

• Guided hands-on exercises

• NGO-specific case studies

• Group discussions

• Practical workshops

• Real-world project examples

• Interactive Q&A sessions

Target Audience

• NGO Directors and Managers

• Project Managers

• Program Coordinators

• Communication and PR Specialists

• Administrative and Support Staff

Artificial intelligence (AI) policy and regulation is a rapidly evolving domain that directly influences how governments develop, adopt, and oversee AI systems.

This instructor-led, live training (available online or onsite) targets public sector legal and compliance professionals who have limited prior exposure to AI technologies. The program aims to help them understand regulatory developments, ethical frameworks, and policy considerations necessary for the responsible deployment of AI.

Upon completion of this training, participants will be equipped to:

• Interpret key components of AI-related regulations, such as the EU AI Act and GDPR.
• Assess national and international policy developments, including those from Canada, the U.S., and the OECD.
• Evaluate legal and ethical risks associated with AI procurement and usage.
• Contribute to AI governance, oversight, and cross-agency alignment.

Format of the Course

• Interactive lectures combined with legal case analysis.
• Regulatory comparisons and policy mapping exercises.
• Scenario-based group discussions.

Course Customization Options

• To request customized training for this course, please contact us to make arrangements.

Audio AI encompasses artificial intelligence technologies designed to interpret, analyze, generate, or interact with audio signals, including human speech, environmental sounds, and music.

This instructor-led live training (available online or onsite) is designed for beginner-level professionals seeking to understand how AI is applied in the audio domain for business, communication, automation, and innovation.

By the end of this training, participants will be able to:

• Understand what Audio AI is and its real-world applications.
• Identify different categories of audio AI tools (e.g., transcription, classification, generation).
• Explore business cases in customer service, security, compliance, and media.
• Evaluate AI tools and services suitable for enterprise audio applications.

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Serbia (online or onsite) is designed for senior government professionals and policy experts who want to harness DeepSeek for data-driven governance and policy innovation.

Upon completing this training, participants will be able to:

• Leverage DeepSeek AI for policy analysis and strategic decision-making.
• Automate government reports and enhance data transparency.
• Apply AI-driven insights to drive innovation in the public sector.
• Improve citizen engagement through AI-powered solutions.

This instructor-led, live training in Serbia (online or onsite) targets intermediate-level public sector professionals seeking to use Gemini for generating high-quality content, aiding research, and improving productivity via advanced AI interactions.

By the conclusion of this training, participants will be able to:

• Craft more effective and customized prompts for specific use cases.
• Generate original and creative content using Gemini.
• Summarize and compare complex information with precision.
• Use Gemini for brainstorming, planning, and organizing ideas efficiently.

Artificial Intelligence (AI) is reshaping public sector operations, decision-making, and service delivery across the globe.

This instructor-led live training, available online or onsite, is designed for public sector leaders who have little to no prior AI background but want to grasp the core principles of AI, evaluate its strategic importance, and discover how to adopt it ethically and effectively within government organizations.

Upon completing this training, participants will be able to:

• Comprehend the fundamental concepts and terminology of artificial intelligence.
• Assess the opportunities and risks associated with AI in the public sector.
• Examine the ethical and regulatory factors pertinent to AI deployment in government.
• Form well-informed viewpoints on AI-related policy, procurement, and strategy.

Course Format

• Interactive lectures and discussions.
• Real-world public sector case studies.
• Facilitated group reflections and policy exercises.

Course Customization Options

• To request a customized version of this course, please get in touch with us to arrange details.

Artificial Intelligence is quickly establishing itself as the cornerstone of contemporary product management, fundamentally altering how we identify customer needs, formulate solutions, and make critical decisions. Much like the industrial revolution sparked by electricity, AI is transforming the lifecycle of products—reshaping how they are constructed, validated, and iterated upon.

This live, instructor-led training, available both online and in-person, is designed for Product Owners, Scrum Masters, and Agile Coaches seeking to grasp how AI can elevate product ownership and bolster decision-making processes.

Upon completion of this course, participants will be equipped to:

• Grasp the core principles of Artificial Intelligence and distinguish between traditional AI approaches and Generative AI (GenAI).
• Implement the seven key stances of a Product Owner (including the newly introduced Orchestrator stance) and utilize AI to reinforce each role—such as Visionary, Experimenter, or Customer Representative.
• Develop proficient prompting techniques and view AI tools as intelligent collaborators possessing specialized capabilities.
• Enhance customer insights by creating AI-assisted personas for hypothesis testing and discovery, while preserving genuine customer connections.
• Formulate and articulate a compelling product vision using structured frameworks like the 3x3 Framework, leveraging AI to craft and visualize narratives.
• Accelerate prototyping and hypothesis testing using Generative AI tools, such as generating mock-ups or conceptual product designs.
• Inform product decisions by employing AI tools to analyze, prioritize, and assess features based on their value, feasibility, and impact on users.
• Automate or delegate routine daily responsibilities (including emails, stakeholder management, and note-taking) via AI, allowing more focus on strategic and creative endeavors.
• Facilitate discussions on AI ethics, bias, and data security to ensure responsible and sustainable AI integration.
• Identify and design high-value AI use cases tailored to specific products and organizational contexts.
• Explore and experiment with approximately 20 distinct AI tools and models—ranging from productivity assistants and prototyping platforms to generative solutions for video, images, and code.