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Duration 14 hours
Course Outline
Module 1: AI Foundations for the Contemporary Workplace
- Introduction to Large Language Models (LLMs) and their significance in administrative roles
- Core principles of prompt engineering for productivity-focused tasks
- Considerations of ethics and data privacy when integrating AI into the workplace
- An overview of the ChatGPT interface and its primary features
Module 2: Information Handling and Summarization
- Generating summaries and syntheses of extensive documents, reports, and articles
- Converting transcripts into structured meeting minutes
- Employing ChatGPT for data structuring and information classification
- Identifying critical insights and conducting sentiment analysis on textual content
Module 3: AI-Enhanced Communication and Writing
- Automating email correspondence, including standard replies, follow-ups, and invitations
- Drafting formal letters, internal communications, and memoranda
- Constructing presentations and speeches with clear structure
- Refining grammar and stylistic elements for professional communication
Module 4: Planning, Organization, and Task Automation
- Project planning: formulating action plans, schedules, and task allocations
- Agenda management: establishing calendars and meeting reminders
- Generating task lists and prioritizing workflows
- Automating repetitive duties such as email sorting, recurring report creation, and document handling
- Leveraging AI for problem-solving and informed decision-making
Module 5: Practical Applications and Exercises
- Workshop: Developing a comprehensive project plan from scratch using ChatGPT
- Exercise: Summarizing a financial report and composing an executive email
- Simulation: Organizing a meeting and drafting the corresponding minutes
- Creating personalized templates for daily application
Summary and Future Directions
Requirements
- Previous experience with artificial intelligence is not necessary
- A foundational grasp of administrative duties and information management is beneficial
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals aiming to elevate productivity and efficiency in office administration
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
