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Course Outline
Foundations of AI for Business Efficiency
- The Nature of Generative AI
- A concise overview of the evolution of language models
- Comprehending Large Language Models (LLMs)
- Strengths and constraints of tools such as ChatGPT
- Getting Started with ChatGPT
- Setting up accounts and navigating the interface
- Core concepts: temperature, context, and defining "personas"
- Practical Task: Creating an initial draft using ChatGPT
Mastery of Prompt Engineering
- Structure of High-Performing Prompts
- Essential elements: task, context, role, format, and tone
- Techniques for "ask and refine" prompt structures
- Advanced Prompting Strategies
- Chain-of-Thought: directing the AI to reason logically step-by-step
- Few-Shot Prompting: providing examples to sharpen outcomes
- Iterative refinement: the critical step for precise results
- Practical Task: Refining a prompt to produce a specific management report
Streamlining Writing and Summarization
- Email Composition and Reply Automation
- Drafting professional email content
- Automating standard and customized responses
- Condensing and Analyzing Documents
- Summarizing meeting notes, articles, and lengthy texts
- Identifying key insights and action items from dense content
- Practical Task: Leveraging ChatGPT to summarize a document and draft a corresponding email reply
Microsoft 365 Copilot in Excel
- Overview of Copilot in Excel
- Familiarizing with the interface and its feature set
- Crafting effective prompts for data examination
- Data Insights and Visualization
- Instructing Copilot to process extensive datasets
- Auto-generating charts, pivot tables, and visual aids
- Forecasting and Report Generation
- Utilizing Copilot for historical data-based predictions
- Drafting reports directly from spreadsheet insights
- Practical Task: Using Copilot to analyze sales figures, create a forecast, and build a visualization
Microsoft 365 Copilot in PowerPoint and Outlook
- Copilot in PowerPoint
- Building presentation frameworks from Word docs or text inputs
- Enhancing slides: design tips, image suggestions, and content restructuring
- Practical Task: Employing Copilot to assemble a full project presentation
- Copilot in Outlook
- Composing and refining professional emails
- Inbox management: summarizing long threads and highlighting priority messages
- Practical Task: Directing Copilot to condense an email chain and draft a succinct response
Enterprise Integration and Advanced Processes
- AI Agent Workflows in Corporate Settings
- Connecting Copilot with SharePoint and Microsoft Fabric
- Automating routine tasks and business procedures
- Information Governance and Security
- Ethical frameworks and privacy concerns in AI usage
- Best practices for managing confidential data
- Practical Task: Designing a basic team workflow automation via Copilot in SharePoint
- Wrap-up and Q&A: Exploring the future of workplace AI and resources for ongoing development
Requirements
- Familiarity with core Microsoft 365 applications
- Practical experience in basic productivity or office administrative tasks
- No previous background with AI tools is necessary
Target Audience
- Office professionals and efficiency specialists
- Project managers and coordination staff
- Teams seeking to integrate AI into their daily operations
15 Hours
Testimonials (1)
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation