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 Duration 7 hours

Course Outline

Foundations of Artificial Intelligence

  • Defining AI: Capabilities and limitations
  • Core concepts: automation, machine learning, and natural language processing
  • Overview of AI tools commonly used in business operations

Integrating AI into the Workplace

  • Advantages of AI in administrative and analytical workflows
  • Popular productivity tools including ChatGPT, Copilot, and Bard
  • Case studies highlighting AI in finance, logistics, and management support

Practical Applications of ChatGPT

  • Drafting professional emails and comprehensive reports
  • Condensing information and creating meeting minutes
  • Facilitating brainstorming and idea generation via prompts

Leveraging Microsoft Copilot for Efficiency

  • Connecting Copilot with Microsoft 365 applications (Word, Excel, Outlook)
  • Streamlining document generation and data interpretation
  • Utilizing AI assistance for collaborative meetings and presentations

Advanced Automation and Prompt Engineering

  • Crafting effective prompts for precise and relevant AI outputs
  • Developing automation scripts using natural language prompts
  • Workflow demonstrations for repetitive administrative duties

Ethical AI Usage and Data Protection

  • Recognizing AI limitations and avoiding excessive dependence
  • Managing sensitive information and safeguarding privacy
  • Aligning AI use with ethical standards and corporate policies

Interactive Practice Sessions

  • Simulated scenarios utilizing ChatGPT and Copilot
  • Group exercises focused on identifying automation potential
  • Developing a personal action plan for responsible AI adoption

Wrap-up and Future Pathways

Requirements

  • Familiarity with standard office software and digital work tools
  • Regular experience with digital communication in a professional environment
  • A proactive interest in leveraging technology for productivity gains

Target Audience

  • Business staff in non-technical roles, including finance, logistics, administration, and trading
  • Managers and team leaders
  • Professionals aiming to integrate AI tools safely and effectively into their workflow

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