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Course Outline

Defining Business Analysis

Overview of the business analysis discipline

  • Key roles and responsibilities
  • Differentiating business analysis from other related fields

Introduction to the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Collecting business needs at the organizational or departmental level

  • Conducting needs analysis
  • Selecting the most appropriate elicitation techniques
  • Performing enterprise-level contextual analysis using strategic, tactical, and operational tools

Identifying the nine elicitation techniques

  • Confirming the necessary steps for information gathering
  • Documenting and verifying elicitation outcomes

Conducting Enterprise Analysis

Analysing the business landscape

  • Classifying and prioritizing business needs and issues using affinity diagrams
  • Evaluating business capabilities and gaps

Recognizing problems and uncovering opportunities

  • Revealing the root causes of issues
  • Identifying opportunities for growth
  • Determining elements of the initial solution scope
  • Creating action-oriented business initiatives to address needs and opportunities

Evaluating the feasibility of options

  • 2x2 analysis grid
  • Prioritization matrices
  • Predicting project benefits and costs

Documenting essential project parameters

  • Establishing SMART project objectives
  • Defining critical project components and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Documenting assumptions, ground rules, and templates
  • Developing a requirements development plan to steer and manage the process
  • Creating the communication plan

Performing stakeholder analysis

  • Identifying primary stakeholders
  • Assessing the impact stakeholders have on the project

Developing a change management process

  • Establishing a baseline for your plan
  • Adhering to the defined change management process
  • Overseeing the change control process

Managing and Communicating Requirements

Analysing requirements

  • Verifying, prioritizing, and organizing requirements
  • Drafting the requirements document
  • Identifying key relationships through traceability

Executing the communication plan

  • Mitigating common pitfalls encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder consensus and conflicts

Assessing and Validating Solutions

Allocating requirements

  • Maximizing business value
  • Evaluating dependencies among individual requirements

Assessing organizational readiness

  • Identifying organizational capability gaps
  • Defining business and technical organizational impacts

Developing Business Analysis Competencies

  • Extending beyond the mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is suitable for individuals seeking a comprehensive understanding of the essential tasks and techniques in business analysis, or for those required to effectively evaluate business options and outcomes.

 21 Hours

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