SharePoint and Microsoft 365 Copilot Administration Training Course

About This Course

This comprehensive five-day course is designed to equip you with the knowledge and skills necessary to plan and administer a Microsoft SharePoint 2016 environment. You will learn how to deploy, manage, and troubleshoot your SharePoint environment effectively. The course also includes guidelines, best practices, and considerations that help optimize your SharePoint deployment.

This course is the first in a series of two courses tailored for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course targets experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud. Participants typically have more than one year of hands-on experience with planning and maintaining SharePoint environments, along with two years of experience with other core technologies such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has practical experience with SharePoint Online.
• Is familiar with various SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability.
• Understands authentication and security technologies.
• Has experience using Windows PowerShell.

* The hands-on experience or job experience should come from a solutions-based role where the candidate has worked on multiple projects in the SharePoint space, including document management, content management, and search.

At Course Completion

• Be able to describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Create a logical architecture for a SharePoint 2016 deployment.
• Plan the physical architecture for a SharePoint 2016 deployment.
• Install and set up SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users, permissions, and content security in a SharePoint 2016 deployment.
• Set up authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security for a SharePoint 2016 deployment.
• Manage information taxonomy within SharePoint web applications and site collections.
• Set up and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This five-day course will equip you with the skills needed to plan, configure, and manage advanced features in a SharePoint 2016 environment. Key areas of focus include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. The course also delves into social computing features, productivity, and collaboration platforms, as well as business intelligence solutions, Enterprise Content Management, web content management infrastructure, solutions, and apps. Additionally, you will learn how to develop and implement a governance plan and perform an upgrade or migration to SharePoint 2016.

This course is the second in a two-part series for IT Professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is designed for experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, either in a data center or in the cloud. Participants should have more than four years of hands-on experience planning and maintaining SharePoint Server and other core technologies upon which SharePoint depends, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services. It is recommended that students have completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016 or have equivalent knowledge and experience before enrolling in this course.

The minimally qualified candidate typically:

• Has a working knowledge of, and preferably hands-on experience with, Microsoft SharePoint Online.

• Is familiar with SharePoint Server workloads.

• Has experience in business continuity management, including data backup, restoration, and high availability.

• Has experience with authentication and security technologies.

• Is proficient with Windows PowerShell.

The hands-on or job experience should be from a solutions-based role where the candidate has worked on multiple SharePoint Server projects, including document management, content management, and search functionalities.

At Course Completion

Upon completing this course, students will be able to:

• Describe the core architecture of SharePoint 2016 and its new and improved features.
• Explain the key hybrid features in SharePoint 2016.
• Plan and design a SharePoint 2016 environment to meet high availability and disaster recovery requirements.
• Plan and implement Business Connectivity Services and Secure Store Service.
• Configure and manage productivity services in a SharePoint 2016 deployment.
• Manage solutions within a SharePoint 2016 deployment.
• Plan and configure social computing features.
• Plan and configure web content management for an Internet-facing environment.
• Plan and configure Enterprise Content Management in a SharePoint 2016 deployment.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity, and collaboration platforms and features.
• Perform an upgrade or migration to SharePoint 2016.

This practical, hands-on course introduces participants to AI agents in Microsoft 365 Copilot and demonstrates how they can build their own simple agents without any coding or additional tools.

Participants will explore Microsoft-built agents such as Researcher and Analyst, understand how AI agents work in a business context, and learn how to design and use their own agents using structured prompts and workflows in Copilot.

The course focuses on real-life scenarios, enabling participants to automate repetitive tasks, improve productivity, and create reusable AI assistants that can be easily shared across teams.

By the end of the session, participants will have built their own AI agent and will be able to apply the same approach in their daily work.

Module 1: Understanding AI and Its Impact

• High-Level Overview of AI
• AI Ethics

Module 2: Overview of Popular AI Tools

• Overview of Popular LLMs
• Considerations when Choosing an LLM

Module 3: Exploring Popular AI Tools

• Introduction to Copilot:
• Introduction to Google AI Studio:
• Introduction to ChatGPT
• Getting Better Results from AI tools

Module 4: Expanding Your AI Toolkit

• Exploring AI Tools on Mobile Devices
• Exploring other free generative AI tools (time permitting)

By the end of this training, participants will be able to:

By the end of this training, participants will be able to:

Copilot for Microsoft 365 is an AI-powered assistant that integrates seamlessly with Microsoft Office applications, designed to boost productivity, streamline reporting processes, and support informed decision-making for finance and accounting professionals.

This instructor-led, live training (available online or on-site) is tailored for finance and accounting professionals who have limited experience with artificial intelligence and are looking to harness the capabilities of Microsoft Copilot to enhance accuracy, efficiency, and insight in their financial tasks.

By the end of this training, participants will be able to:

• Generate financial reports quickly and accurately using Copilot.
• Automate repetitive accounting and data-entry tasks with ease.
• Produce financial summaries and forecasts with the assistance of AI.
• Utilize natural language prompts to derive insights from extensive financial datasets.

Format of the Course

• Interactive lectures and discussions.
• A wide range of exercises and practical activities.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• For customized training tailored to your specific needs, please contact us to arrange.

Microsoft 365 Copilot is an AI-driven assistant integrated into familiar Microsoft applications, designed to enhance content creation, automate routine tasks, and provide intelligent insights.

This instructor-led, live training (available online or on-site) is targeted at public sector employees with little to no prior experience using AI tools. The goal is to help them leverage Microsoft 365 Copilot to improve communication, streamline document work, and extract valuable insights more efficiently from data and meetings.

By the end of this training, participants will be able to:

• Utilize Copilot in Word, Excel, and Outlook to draft, analyze, and refine communications.
• Automate repetitive documentation and summarization tasks across Microsoft 365 applications.
• Generate insights from meeting notes, spreadsheets, and written reports.
• Adhere to responsible use guidelines for Copilot in a public sector setting.

Format of the Course

• Interactive lectures and discussions.
• Practical use of Microsoft 365 Copilot in sample government scenarios.
• Guided exercises focused on communication, reporting, and meeting productivity.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Copilot Studio is a platform designed for the creation and integration of AI-driven copilots and assistants into business applications, enhancing workflows and automating user tasks.

This instructor-led, live training (available online or onsite) targets advanced-level technical professionals and automation leaders who aim to integrate Copilot Studio into existing applications. The focus is on executing SQL queries, automating recruitment processes, and triggering Power Automate flows in real-world production-like scenarios.

By the end of this training, participants will be able to:

• Design and configure Copilot assistants that securely execute SQL queries against HR datasets.
• Implement conversational workflows to automate recruitment and hiring tasks.
• Integrate Copilot Studio with Power Automate to initiate and manage automated processes.
• Apply best practices for security, data governance, and compliance when exposing data to AI assistants.

Format of the Course

• Interactive lectures and discussions.
• Hands-on labs involving Copilot Studio, SQL, and Power Automate integrations.
• Workshops for building, testing, and securing production-ready copilots.

Course Customization Options

• To request a customized training session for this course, please contact us to arrange.

The business climate has changed. People want to communicate without collaborative barriers. Businesses want solutions that are both cost-effective and flexible. Organizations start to configure hybrid environments and migrate content to the cloud as the solution.

In this course, you will learn how to deploy and configure the SharePoint Server 2019, designed to meet the demands of modern workstyles. You will also learn how to configure and manage various SharePoint service applications to prepare for a hybrid deployment. Then, you will learn how to plan and implement SharePoint hybrid scenarios that provide seamless users experience. Eventually, you will learn how to design the content migration process and available resources and tools to use while migrating content to SharePoint and OneDrive in Microsoft 365.

About This Course

The business landscape has evolved, with a growing demand for communication without collaborative barriers. Companies are seeking solutions that are cost-effective and flexible. As a result, organizations are increasingly configuring hybrid environments and migrating content to the cloud. In this course, you will learn how to deploy and configure SharePoint Server 2019, tailored to meet the demands of modern workstyles. You will also gain skills in configuring and managing various SharePoint service applications to prepare for a hybrid deployment. Additionally, you will explore how to plan and implement SharePoint hybrid scenarios that ensure a seamless user experience. Finally, you will delve into the process of designing content migration and discover the available resources and tools for migrating content to SharePoint and OneDrive within Microsoft 365.

Audience Profile

This course is designed for IT professionals who are responsible for deploying and managing on-premises SharePoint environments and are interested in implementing hybrid scenarios and migrating content to Microsoft 365.

At Course Completion

Upon completing this course, students will be able to:

• Explain the MinRole feature in SharePoint 2019.
• Detail how to install and configure SharePoint 2019.
• Implement high availability for SharePoint.
• Create a BDC Service Application instance.
• Set up the Secure Store Service application.
• Describe how to configure My Sites in SharePoint 2019.
• Outline the available SharePoint Hybrid Scenarios.
• Identify the requirements for SharePoint hybrid configuration.
• Plan for a SharePoint Server hybrid deployment.
• Develop a plan for the content migration process.
• Describe the resources and tools available during the migration process.
• Access data to be migrated using the SharePoint Migration Assessment Tool (SMAT).
• Migrate content to the cloud using the SharePoint Migration Tool (SPMT).
• Migrate content to the cloud using Migration Manager.
• Migrate content to the cloud using Mover.
• Manage and monitor the migration process.

By the end of this training, participants will be able to:

Microsoft 365 Copilot integrates artificial intelligence into popular Office tools to enhance productivity through intelligent suggestions, content creation, task automation, and advanced data analysis. It allows professionals to work more efficiently without requiring advanced technical skills.

This instructor-led, live training (available online or on-site) is designed for beginner-level administrative professionals who want to learn how to effectively utilize Microsoft 365 Copilot in their daily workflows.

By the end of this training, participants will be able to:

• Understand what Microsoft 365 Copilot is and how it functions across Office applications.
• Use Copilot in Word to draft, summarize, and format documents.
• Apply Copilot in Excel to analyze data, generate formulas, and create reports.
• Utilize Copilot in Outlook to manage email communication and create meeting summaries.
• Collaborate using Copilot in Teams to streamline meetings and task follow-ups.

Format of the Course

• Interactive lecture and discussion
• Real-world exercises and examples
• Hands-on practice in Microsoft 365 applications

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 Copilot Chat is an AI-driven assistant integrated into Microsoft 365 applications, designed to assist users in writing, summarizing, analyzing, and automating tasks more efficiently.

This instructor-led, live training (available online or onsite) is tailored for business professionals at beginner to intermediate levels who aim to leverage Copilot Chat across Word, Excel, PowerPoint, and Outlook to enhance their daily productivity and communication.

By the end of this training, participants will be able to:

• Utilize Copilot Chat to generate content and insights in Word, Excel, PowerPoint, and Outlook.
• Craft and refine prompts for more precise and valuable AI responses.
• Automate routine tasks using basic scripting and integration methods.
• Implement best practices for security, ethics, and accuracy in generative AI usage.

Format of the Course

• Interactive lectures and discussions.
• Extensive hands-on practice with Microsoft 365.
• Real-world use cases and guided labs.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 Copilot is an AI-driven assistant integrated into Microsoft Office applications, designed to assist users in drafting, analyzing, summarizing, visualizing, and communicating more effectively.

This instructor-led, live training (available online or on-site) is tailored for intermediate-level professionals who aim to harness the capabilities of Microsoft 365 Copilot across core applications to boost productivity and streamline workflows.

By the end of this training, participants will be able to:

• Utilize Copilot in Word to create, summarize, and refine documents.
• Analyze, visualize, and automate data tasks with Copilot in Excel.
• Generate AI-assisted PowerPoint presentations from outlines or existing documents.
• Improve email management and communication using Copilot in Outlook.
• Enhance collaboration, meeting follow-ups, and task tracking with Copilot in Teams.

Format of the Course

• Interactive lectures and discussions.
• Numerous exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• For customized training options, please contact us to arrange.